Reviews from AWS Marketplace
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Decent Experience
What do you like best about the product?
We've received decent service pretty consistently. The online platform is easy enough to work through. Leads are just okay.
What do you dislike about the product?
The LinkedIn log in is pretty hard to work with.
What problems is the product solving and how is that benefiting you?
We are attempting to bring in more leads from G2 Crowd, but unfortunately we are not seeing the volume we would have expected.
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Extremely Responsive
What do you like best about the product?
Gina Carr goes the extra mile . She is a huge help and a pleasure to work with. There is a real commitment on her part to help her clients succeed
What do you dislike about the product?
It takes a lot of work to get your product profile set up on the site. There is a lot of information to complete and it can be a bit confusing.
What problems is the product solving and how is that benefiting you?
It is a site that prospects can go to for unbiased reviews and it provides prospects with lots of valuable product information in a single location. I have just started with G2 Crowd and as yet have not realized any benefits but I am confident that I will see good quality leads over the second half of this year.
A great investment to build trust and credibility
What do you like best about the product?
I like how easy it is to run reviews campaigns and leverage the tools in your listing to market you business. Have our listings on G2 Crowd has helped us tremendously in building trust and credibility with out prospects and close more business.
What do you dislike about the product?
I really can't think of anything I dislike about G2 Crowd.
What problems is the product solving and how is that benefiting you?
Again, the trust and credibility issues we were having in the past have diminished considerably. This has been a great investment for our business.
Recommendations to others considering the product:
Make sure you research the integrity of the review sites you do business with. They are not all created equal and G2 Crowd is definitely a leader in this segment. Also make sure you get the most out of your investment by leveraging the badges and reviews campaigns, depending on what type of listing you pay for. A lot of people may not realize you can reach out to G2 Crowd for quotes in blog posts and press releases. They are always willing to work with us on these efforts. We will definitely continue doing business with them.
Helpful and Thorough
What do you like best about the product?
This is my second time working with G2 and I'm impressed by recent enhancements to the platform, particularly the buyer intent activity data and the intuitiveness of the backend. Our sales team is really excited to find accounts with potential need for our solution that they wouldn't necessarily have uncovered otherwise.
I also appreciate the G2 team, they are easy to work with, helpful, thorough, and dedicated to making sure we get the most out of our investment.
I also appreciate the G2 team, they are easy to work with, helpful, thorough, and dedicated to making sure we get the most out of our investment.
What do you dislike about the product?
Nothing major at this time! I have been happy so far with our experience with G2.
What problems is the product solving and how is that benefiting you?
Giving potential customers a source of third-party data they can review to learn more about our product. Building trust and gathering use cases. Discovering new potential buyers we can engage with.
Recommendations to others considering the product:
If you have the budget, want to build your online review presence, and have time to commit to really taking advantage of all they have to offer, I recommend giving it a try.
G2Crowd is a MUST for your Customer Success Team
What do you like best about the product?
G2Crowd's platform is a great way to drive advocacy from your customers. Asking clients to review your product is a sure way to know how they actually feel about you, and in return you're empowering sales with a easy way to reach our for references pre-sales.
What do you dislike about the product?
I wish it was less of a burden for my customers to fill out a review.
What problems is the product solving and how is that benefiting you?
G2 Crowd is an integral part to our internal advocacy program and allows us to measure how well we're doing in concerns to external references.
Awesome tool to collect your product reviews!
What do you like best about the product?
Easy to setup, Best Support and good pricing!
What do you dislike about the product?
Nothing as such. Started using this tool a month and feeling really good about the way it has brought in reviews.
What problems is the product solving and how is that benefiting you?
Reviews on various market places! Listings have improved and number of reviews have increased!
Recommendations to others considering the product:
Awesome product to boost up the number of reviews. Go for it!
Useful, relevant, validated user reviews
What do you like best about the product?
The reviews, especially the fact they include 'what do you dislike' as well as 'what do you like'. It gives a much more rounded picture. The grids are useful, so too the ability to run grids based on user segment. I also like the side-by-side comparisons.
What do you dislike about the product?
I like the category grids but there are some where I question the validity of certain vendors to appear in them. I have some questions around the market presence algorithm but can understand why it needs to remain secret. Finally, I think some of the reports - especially around usability and ease of set-up - currently mitigate against larger vendors with more sophisticated solutions; these feel a little unfair.
What problems is the product solving and how is that benefiting you?
Competitive intelligence. G2 Crowd can help us win business.
Recommendations to others considering the product:
It has more reviews, more useful reviews and more credibility than other sites.
Providing Customer input - better sales engagement`
What do you like best about the product?
G2 crowd has allowed us to let our customers speak directly to our customers. As a sales person, I don't want to constantly be bogging down my customers with asking them to give a reference for prospects who aren't far into the sales funnel. G2 crowd allows me to provide referrals to prospects, without having to annoy my customers, before my prospects are fully qualified. I also love the full transparency required by G2, as my customers can trust that the information they are getting is trustworthy.
What do you dislike about the product?
Sometimes it sucks when a customer leaves some negative information, but with that it allows us to understand what we need to work on in order to improve.
What problems is the product solving and how is that benefiting you?
Understanding where we need to improve on (whether that's user experience, customer service etc) for our customers and prospects to have a better experience with us. Also allows me to give honest feedback and customer references to prospects
G2Crowd knows what's good
What do you like best about the product?
G2Crowd is a great resource in understanding comparative reviews when it comes to understanding customer satisfaction, competitor analysis and the benefits to using certain solutions.
What do you dislike about the product?
I can't say that I dislike anything in particular
What problems is the product solving and how is that benefiting you?
Ensuring that our prospects have a clear understanding of who we are and the competitors in the same space
Recommendations to others considering the product:
If you want the best insights into customer reviews and comparative anaylsis, G2Crowd has the answers.
I love G2Crowd
What do you like best about the product?
G2Crowd enables us to be able to show how well our product works, how customers view us and close more deals because of it.
What do you dislike about the product?
I have no complaints when it comes to using G2crowd.
What problems is the product solving and how is that benefiting you?
It enables us to add validity into what we are doing, it works perfectly!
Recommendations to others considering the product:
Keep doing what you're doing! It all works great!
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