Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,127 reviews
from
External reviews are not included in the AWS star rating for the product.
Integrates with our CRM
What do you like best about the product?
A great integration with our CRM and useful insights.
What do you dislike about the product?
Nothing comes to mind, so far so good really
What problems is the product solving and how is that benefiting you?
Letting me know what buyers are up to
Expensive but essential
What do you like best about the product?
Getting visibility of your product/brand in front of people and prospects.
What do you dislike about the product?
It's expensive for what you get - which is a shame.
What problems is the product solving and how is that benefiting you?
Providing a place for users to review and prospects to see reviews.
Questionable benefit of opportunity
What do you like best about the product?
Good opportunities for your business. The cost remains in question, but you really will have a lot of options here
What do you dislike about the product?
You can make good use of this section, but be careful of what you get in return. It can all be pretty good, but if you need help from the managers, they will be with you about half the time. We have a great manager, but he really avoids the tough questions. The processes are geared towards sales, not support.
What problems is the product solving and how is that benefiting you?
Provide expertise from their professionals, giving you the ability to rely on the knowledge of the team
Quite easy to use
What do you like best about the product?
The ability to gather authentic customer reviews, which not only provide valuable insights but also help in identifying new advocates and staying competitive in the market.
What do you dislike about the product?
Potential biases in the reviews, could affect the credibility and reliability of the feedback.
What problems is the product solving and how is that benefiting you?
It's making it easy for us to collect and manage reviews
Great review service!
What do you like best about the product?
G2 helps our organization receive reviews from our customers, evaluate their feedback and thank them all in one place! It's helpful to have this as it guides our company. The AI tools are very helpful.
What do you dislike about the product?
Not much at this time. Occasionally the admin side can be a little tricky to navigate.
What problems is the product solving and how is that benefiting you?
Receiving customer feedback
Helpful
What do you like best about the product?
I use it to do things around G2 and marketing
What do you dislike about the product?
I don't use it to do things around G2 and marketing
What problems is the product solving and how is that benefiting you?
It allows us to generate reviews and differentiate ourselves int he market
G2 is not updating scores
What do you like best about the product?
The idea of getting honest reviews and comparing websites based on their users' experience.
What do you dislike about the product?
In reality the score is incorrectly computed. We've been using G2 for years and more recently upgraded our account. After 12 months (which is the most valued time interval after which reviews start to decay) we found out that our score vs our competitors are incorrect. Our website scores a 4.3, our competitor's is below 3.5 but they are "stuck" at the 4.4 they used to have one year ago. G2 is not refreshing our competitors score for months now. Basically you pay G2 for a service (honesty, real math comparison) and you get nothing of that. Websites rank better than other despite basic math saying they shouldn't. After we've been told many times that reviews decay over time, we found out that in fact they don't. And what is worse, your scores are not updated. When we brought this up our account manager just vanished.
What problems is the product solving and how is that benefiting you?
Comparing websites and improving your services this way.
Good partnership
What do you like best about the product?
The best part of working with G2 Marketing Solutions is having access to a dedicated account manager who can help secure the best outcomes. I have worked with Jade for the past 10 months, and the partnership has been successful. She is insightful, responsive, and understanding of the challenges I face internally to make G2 a company-wide initiative, not just a marketing-led one.
What do you dislike about the product?
Significant internal momentum is required to maximise the benefits of the partnership and chosen package. Without proper buy-in, the partnership may feel stagnant at times due to internal bottlenecks.
What problems is the product solving and how is that benefiting you?
NA
Good Software and easy integrations
What do you like best about the product?
Ease of use of the platform, good for brand awareness and excellent customer support!
What do you dislike about the product?
Intent data only relevant for NA region, not really good traffic in EMEA and DACH regions.
What problems is the product solving and how is that benefiting you?
Good brand visibility and review management
Great solution for buyer intent!
What do you like best about the product?
Love the ability to know which accounts are in market for solutions we offer in different categories. The data is robust and comes enriched into our slack channel as well as Hubspot Marketing Automation.
What do you dislike about the product?
The Slack Channel Integration is very limited and can sometimes be a little confusing. The business-facing product needs a little bit of work.
What problems is the product solving and how is that benefiting you?
Primarily review management and buyer intent data.
showing 81 - 90