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Megaport is great
What do you like best about the product?
Megaport is super easy to work with and establish the connectivity that our organization needs to our customers and cloud environments. Our account team is knowledgeable and is always willing to answer any questions that we have.
What do you dislike about the product?
I can't say I dislike anything, but something aspects around controlling BGP routes in a cloud router could be improved.
What problems is the product solving and how is that benefiting you?
We don't have a need for the bandwidth that's possible on dedicated circuits. Megaport helps us save costs by being able to create smaller pipes for the traffic we need to pass.
Megaport customer support is always prompt, fast, and willing to assist to get to the cause
What do you like best about the product?
The support. The WebUI is great and the map is pretty, but the support is just amazing. They have gone above and beyond helping with issues that aren't on their side, just making sure we succeed.
What do you dislike about the product?
So far, we don't have any complaints. We are a happy customer.
What problems is the product solving and how is that benefiting you?
Megaport is a primary upstream for us and we initially had global BGP reachability with a new IP space. They worked with us to make sure all AS-SETS were correct and everything in place for peers to correctly accept us.
Exceptional Support and Effortless Portal Experience
What do you like best about the product?
The sales and customer success team are responsive, easy to talk to and are incredibly helpful. Add to that a portal which is simple to use and turns around additions and changes in minutes, it makes for a relatively trouble and stress-free experience.
What do you dislike about the product?
Our experience with Megaport so far has been anything but seamless so nothing to dislike so far.
What problems is the product solving and how is that benefiting you?
Simplifying external connectivity to cloud and managed service providers while reducing local infrastructure.
Fast, Hassle-Free Delivery That Exceeds Expectations
What do you like best about the product?
Megaport's ability to deliver their product, with diversity, quickly and with a minimum of overhead in terms of time spent "interacting" with either Megaport people or processes allowed us to complete our project in time, in budget and with significantly less "angst" than other providers.
What do you dislike about the product?
My only comment would be "Keep training the front line guys (and girls)" - the more they know, and the more confidence they demonstrate around the product(s), features, functions and configuration the less it costs everyone!
What problems is the product solving and how is that benefiting you?
We needed to migrate compute and storage from several locations and consolidate it in a single, central, reliable place. Unfortunately, we needed to do this on a time budget. The result of the project is a lower overall cost and greater flexibility than we had in the previous locations.
Fast, Easy, and Always Improving
What do you like best about the product?
Once you get to know Megaport, its quick and easy use. It regularly provides technology improvements and additional features.
What do you dislike about the product?
I use the API a lot and there are often changes which are not notified. This causes issues with invoice processing
What problems is the product solving and how is that benefiting you?
Connecting to Cloud providers mainly but also Trans-Tasman and global connectivity.
Consistently Reliable Service with Outstanding Support
What do you like best about the product?
Reliability, we've been a consumer of Megaports services for over 5 years from our initial on premise to public cloud migration and now as our provider for site connectivity and inter cloud connectivity. Megaport has constantly performed and been a provider that we can rely upon. Their pre sales, account management and implementation support have been excellent at every stage of our journey.
What do you dislike about the product?
Not much, Megaport has consistently performed and delivered for us.
What problems is the product solving and how is that benefiting you?
In the early stages of our relationship with Megaport they provided presence in MMR's in various private data centres allowing us to run hybrid on premise and public cloud. Now that our Cloud migration is complete they provide resilient connectivity between our different cloud providers without the overhead of running our our WAN, routers etc. The ability to standup connectivity with minimal lead time and commitment has meant that we can run PoCs and experiment with our global connectivity much more freely and without the worry of unnecessarily purchasing some big iron!
Ease of Use and Deployment with Excellent Quality
What do you like best about the product?
What caught my attention the most was the ease of use and deployment, as well as the overall simplicity of the solution. Another positive point is the location of the data centers, which contributes to a better experience. Besides the quality of the service and features.
What do you dislike about the product?
I really don't see any critical points. The only aspect that could be improved is the delay time in updating the dashboard when any modification is made via API or even through the web.
What problems is the product solving and how is that benefiting you?
Connectivity between different Cloud Providers, virtual routers (MCR), and virtual appliances like Fortigates is an important point to consider. This integration allows for greater flexibility and security in the infrastructure, facilitating the management and control of the cloud environment.
Effortless Connectivity Made Simple with Megaport
What do you like best about the product?
What I like best about Megaport is how easy it makes connecting everything together
What do you dislike about the product?
What I dislike is that the pricing can feel a bit unpredictable at times—especially when scaling bandwidth up and down. It’s not a dealbreaker, but it does mean I have to keep an extra eye on costs.
What problems is the product solving and how is that benefiting you?
Megaport is solving the hassle of traditional networking—things like long provisioning times, rigid contracts, and the complexity of managing multiple providers. With Megaport, I can spin up cloud connections in minutes instead of weeks, scale bandwidth on demand, and link different environments without needing a big networking project every time.
Instant Cloud Connectivity with Unmatched Flexibility
What do you like best about the product?
Megaport stands out for several key reasons.
First, its on-demand speed is impressive—connections (VXCs) can be set up within minutes through an easy-to-use portal or API, rather than waiting months. The platform also offers private, secure, and direct access to all major cloud providers, including AWS, Azure, and Google Cloud, as well as a vast global ecosystem. Additionally, Megaport is highly elastic and flexible, allowing you to adjust bandwidth instantly and pay only for what you use, so you’re not locked into long-term, fixed contracts.
First, its on-demand speed is impressive—connections (VXCs) can be set up within minutes through an easy-to-use portal or API, rather than waiting months. The platform also offers private, secure, and direct access to all major cloud providers, including AWS, Azure, and Google Cloud, as well as a vast global ecosystem. Additionally, Megaport is highly elastic and flexible, allowing you to adjust bandwidth instantly and pay only for what you use, so you’re not locked into long-term, fixed contracts.
What do you dislike about the product?
The pricing quote is but high but manageable
What problems is the product solving and how is that benefiting you?
Megaport, as a Network as a Service (NaaS) provider, has solved several significant problems for my organization:
Long Provisioning Times: Ordering dedicated, private network links (like a leased line) could take weeks or months to install. But with megaport We have got Immediate Provisioning: Connections are virtual and can be spun up (created) in minutes via a self-service portal or API.
Public Internet Risk: Using the public internet for cloud access is inherently insecure, unreliable, and prone to high latency and jitter. But with megaport, It provides dedicated, private links (Virtual Cross Connects or VXCs) that bypass the public internet.
Multicloud Complexity: Megaport network (Single Port) once and instantly provision connections to cloud providers (aws, amazon) in our case and service providers from a single platform
Long Provisioning Times: Ordering dedicated, private network links (like a leased line) could take weeks or months to install. But with megaport We have got Immediate Provisioning: Connections are virtual and can be spun up (created) in minutes via a self-service portal or API.
Public Internet Risk: Using the public internet for cloud access is inherently insecure, unreliable, and prone to high latency and jitter. But with megaport, It provides dedicated, private links (Virtual Cross Connects or VXCs) that bypass the public internet.
Multicloud Complexity: Megaport network (Single Port) once and instantly provision connections to cloud providers (aws, amazon) in our case and service providers from a single platform
Hassle-Free with Superior Uptime
What do you like best about the product?
I love Megaport for its impressive uptime and zero complexity, which ensures that I have a reliable service for my business needs. The ease of implementation is another aspect I truly appreciate because it was incredibly quick, taking only a couple of minutes to set up. This seamless integration is crucial when switching from another service provider due to cost and complexity concerns. Megaport's ability to provide a dependable on-premise connectivity from Azure further enhances its value for me and my use case. I find the service's reliability essential, making it necessary for our business operations.
What do you dislike about the product?
I find the addition of another physical device in our colocation facility to be challenging. Additionally, there seems to be an issue with achieving Layer 1 redundancy at our data center.
What problems is the product solving and how is that benefiting you?
Megaport provides reliable on-premise connectivity from Azure with uptime and zero complexity. Its easy implementation and cost-effectiveness suit our business needs perfectly.
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