Megaport - Complex Networks, Simplified. - Direct Connect

What do you like best about the product?

What I like most about Megaport is how simple and fast it makes connectivity between data centers and the cloud through its easy-to-use portal. Provisioning connections is quick and straightforward, whether it’s for data center interconnects or Azure ExpressRoute.

There’s no long-term commitment required, so we can run month to month.

What do you dislike about the product?

So far, I haven’t run into any major downsides with Megaport. The platform has been reliable and straightforward to use, and it’s done a great job meeting my data center and cloud connectivity needs.

What problems is the product solving and how is that benefiting you?

Megaport simplifies the challenge of connecting multiple data centers and extending those networks into the cloud. We’ve used Megaport for data center-to-data center connectivity, as well as for private connectivity to Azure via ExpressRoute. The portal makes it quick and straightforward to provision and manage connections, especially compared with traditional carrier provisioning. Overall, it provides reliable, flexible connectivity while helping us reduce deployment time and day-to-day operational overhead.

What do you like best about the product?

Megaport drastically reduced our deployment timelines. What used to take months now happens in days—cross-connects were live in about 3 days, and virtual connections were nearly instant. Changing bandwidth takes just two clicks, and their support team is always prompt and helpful. Outstanding service all around.

What do you dislike about the product?

I wish it were a bit simpler to bridge traditional on-premises data centers that aren't natively housed inside a Megaport-enabled facility.

What problems is the product solving and how is that benefiting you?

Megaport solves the nightmare of legacy telecom circuits—where long-haul connections like New York to Los Angeles suffer from convoluted routing, dozens of unnecessary hops, and failing to deliver promised bandwidth. By replacing months of provisioning headaches with an agile, software-defined private fabric, migration was completely seamless, and we finally achieved clean, reliable, and expected throughput without the usual performance degradation.

What do you like best about the product?

Wonderful, only think we need from technical point is access to low level details like interface stats when troubleshooting

What do you dislike about the product?

Not much to dislike, you keep improving services

What problems is the product solving and how is that benefiting you?

Seamless access to cloud fabric to connect onprem sites to public cloud

What do you like best about the product?

Flexibility and the portal that is focused to the engineer using it.

What do you dislike about the product?

Not much really, I found the platform easy to use. Port costs are a little high if you're not building many services

What problems is the product solving and how is that benefiting you?

Fast turn up on connectivity between different DCs. Allowed us to quickly integrate two networks. Sales team were also supportive in the presales.

What do you like best about the product?

At this point I am do not know enough to answer

What do you dislike about the product?

At this point I am do not know enough to answer

What problems is the product solving and how is that benefiting you?

At this point I am do not know enough to answer

What do you like best about the product?

I love that Megaport is fully automated and API-driven, which makes everything really efficient and straightforward to use. The portal is straightforward, and the transparent pricing is a big plus because it makes quoting hassle-free. When a customer needs a connection, we can get it done in just 15 minutes. It's also great that the pricing is predictable since it gets populated directly into our catalog. Plus, the initial setup was extremely easy, which is another bonus.

What do you dislike about the product?

The pricing is significantly cheaper with longer commitments, which isn't suitable for us since we usually don't do those with our customers. We need more flexibility for MSPs like us who often add and remove circuits to accommodate on-demand customers.

What problems is the product solving and how is that benefiting you?

I use Megaport for automated and near-instant connectivity to public clouds, which is faster compared to alternatives.

What do you like best about the product?

I find Megaport incredibly valuable for improving connection speeds and simplifying our network architecture with true high availability. Switching to a true mesh network from MPLS and point-to-point connections or VPNs has been a game changer. I particularly like the deployment speeds and the capability to manage the platform as code, which aligns with our Terraform shop setup. This allows us to set anything up quickly compared to manual operations. It used to take weeks to get 10Gb connections, but with Megaport, it happens in less than a day. I also appreciate Megaport's open API, which we integrated into our in-house monitoring tool, making network monitoring seamless for us. Finally, the initial setup was extremely easy, and I would definitely recommend Megaport to a friend or colleague.

What do you dislike about the product?

The logs in Megaport could be more robust. We have to open tickets to get better logs on BGP changes, and the website lags about 5 minutes behind. But the big issue for us is that there's no monitoring solution that partners with Megaport.

What problems is the product solving and how is that benefiting you?

Megaport is our connectivity backbone, providing faster connection speeds and a simpler architecture with true high availability. We transitioned from MPLS and VPNs to a true mesh network. Deployment speeds are impressive, setting up 10Gb connections in less than a day instead of weeks.

What do you like best about the product?

Availability - ease of connecting to cloud services

What do you dislike about the product?

There is nothing we have found to dislike

What problems is the product solving and how is that benefiting you?

MP supports our connectivity to cloud service providers.

What do you like best about the product?

The Customer Success team is fantastic—always very responsive and knowledgeable, and they’re happy to bring in technical colleagues when needed, even on short notice.

What do you dislike about the product?

Nothing to report, the product works as expected and we are satisfied with support.

What problems is the product solving and how is that benefiting you?

Megaport are providing access to data centres. PCI Pal can create secure networks to our carriers and customers.

What do you like best about the product?

Many things, very easy to use platform, all the products they offer are great, even multisite connectivity solutions, support is always on.

What do you dislike about the product?

Nothing, they really are that good, honestly haven't found one

What problems is the product solving and how is that benefiting you?

For us connectivity and speed to connect to 3rd party suppliers.