Megaport - Complex Networks, Simplified. - Direct Connect

What do you like best about the product?

I find Megaport incredibly valuable for improving connection speeds and simplifying our network architecture with true high availability. Switching to a true mesh network from MPLS and point-to-point connections or VPNs has been a game changer. I particularly like the deployment speeds and the capability to manage the platform as code, which aligns with our Terraform shop setup. This allows us to set anything up quickly compared to manual operations. It used to take weeks to get 10Gb connections, but with Megaport, it happens in less than a day. I also appreciate Megaport's open API, which we integrated into our in-house monitoring tool, making network monitoring seamless for us. Finally, the initial setup was extremely easy, and I would definitely recommend Megaport to a friend or colleague.

What do you dislike about the product?

The logs in Megaport could be more robust. We have to open tickets to get better logs on BGP changes, and the website lags about 5 minutes behind. But the big issue for us is that there's no monitoring solution that partners with Megaport.

What problems is the product solving and how is that benefiting you?

Megaport is our connectivity backbone, providing faster connection speeds and a simpler architecture with true high availability. We transitioned from MPLS and VPNs to a true mesh network. Deployment speeds are impressive, setting up 10Gb connections in less than a day instead of weeks.

What do you like best about the product?

Availability - ease of connecting to cloud services

What do you dislike about the product?

There is nothing we have found to dislike

What problems is the product solving and how is that benefiting you?

MP supports our connectivity to cloud service providers.

What do you like best about the product?

The Customer Success team is fantastic—always very responsive and knowledgeable, and they’re happy to bring in technical colleagues when needed, even on short notice.

What do you dislike about the product?

Nothing to report, the product works as expected and we are satisfied with support.

What problems is the product solving and how is that benefiting you?

Megaport are providing access to data centres. PCI Pal can create secure networks to our carriers and customers.

What do you like best about the product?

Many things, very easy to use platform, all the products they offer are great, even multisite connectivity solutions, support is always on.

What do you dislike about the product?

Nothing, they really are that good, honestly haven't found one

What problems is the product solving and how is that benefiting you?

For us connectivity and speed to connect to 3rd party suppliers.

What do you like best about the product?

speed and quality of service, ALWAYS reliable

What do you dislike about the product?

n/a..................................Need ACH option for auto payment

What problems is the product solving and how is that benefiting you?

BPG and ISP integration solution

What do you like best about the product?

the infrastructure is very good. We have not alot of outage.

What do you dislike about the product?

The dashboard is not very helpful. You should have videos on how to make certain changes.

What problems is the product solving and how is that benefiting you?

private connection to cloud base providers.

What do you like best about the product?

Megaport has a great support team. Very easy to get services and resolve issues

What do you dislike about the product?

The only thing I dislike about Megaport is that they are not in every datacenter.

What problems is the product solving and how is that benefiting you?

They are solving our connectivity with our multicloud environment.

What do you like best about the product?

Easy way to configure on our network system

What do you dislike about the product?

So far there are nothing that we didn't like

What problems is the product solving and how is that benefiting you?

Azure connectivity

My main use case for Megaport is for Global WAN. I use Megaport for redundancy for AWS workloads. Using Megaport has helped my operations with failovers and maintenance; our main circuit goes down, and then Megaport kicks in. This is the primary use case for Megaport regarding redundancy.

The best feature Megaport offers is the convenience. When I say convenience, I mean the whole provisioning process stands out. Megaport has impacted my organization positively because it's quicker to get things provisioned and up and running. It helps streamline day-to-day operations; it's easier to get things done.

Megaport needs more cross-connects, more connections, and a better interface. I think Megaport could benefit from more options and a simpler approach with fewer provisioning steps moving forward.

I have been using Megaport for two years.

Megaport is stable.

Its scalability is highly scalable.

The customer support is good. I would rate the customer support a 10.

I previously used a different solution for redundancy, which had a lower cost of ownership and simplicity, and it was from a traditional separate circuit.

My experience with pricing, setup cost, and licensing is that it's straightforward and convenient.

I have seen a return on investment with Megaport mainly for redundancy, so it's more of a risk management approach.

Before choosing Megaport, I evaluated circuit providers that are not as software-defined.

I would rate Megaport an eight out of 10 because it's still good, but I would appreciate more options in the future. Regarding Megaport's AI capabilities, I think its governance and security are acceptable for now. I haven't really utilized the AI portion as much, so it's difficult to comment on its accuracy and reliability of output. My overall review rating for Megaport is eight.

Hybrid Cloud

Amazon Web Services (AWS)

What do you like best about the product?

The portal is thoughtfully designed and easy to navigate. The range of product and service offerings is extensive, making it well suited to address a variety of needs.

What do you dislike about the product?

Over my many years of using Megaport, I still haven’t come across anything I dislike.

What problems is the product solving and how is that benefiting you?

Their IX service coverage is extensive. Being able to use a single port to access a range of third-party services is very powerful and helps address a variety of connectivity needs.