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Excellent Service and Effortless Integration
What do you like best about the product?
The integration with our existing systems was seamless, with no major obstacles. The platform is intuitive, the pricing is significantly lower than competitors, and their support team is always ready to assist when needed.
Overall, my experience has been highly satisfactory. It's easy to set up, integrates well, and is a service we depend on regularly.
Overall, my experience has been highly satisfactory. It's easy to set up, integrates well, and is a service we depend on regularly.
What do you dislike about the product?
Honestly, there isn’t much to criticize. If I had to suggest an improvement, it would be to leverage AI technology to enhance the customer experience even further.
What problems is the product solving and how is that benefiting you?
it addresses the challenges of establishing reliable and scalable cloud connections. By providing a direct and secure link to multiple cloud service providers, it eliminates the complexities and delays often associated with traditional connectivity solutions. This has allowed us to enhance our cloud infrastructure, improve performance, and reduce latency.
Straight Forward and Easy
What do you like best about the product?
-Megaport is easy add ports and services with just a few clicks.
-Services are up and running generally in a few minutes.
-Connecting to multiple DCs and even our own offices has been easy.
-Prices are better than most other providers.
-Technical support is quick and responsive.
-Services are up and running generally in a few minutes.
-Connecting to multiple DCs and even our own offices has been easy.
-Prices are better than most other providers.
-Technical support is quick and responsive.
What do you dislike about the product?
The only thing missing is direct connectivity to India.
What problems is the product solving and how is that benefiting you?
Connectivity between Colo's and Cloud providers
Fast and agile solutions with excellent support.
What do you like best about the product?
Ability to quickly add connectivity and versatility of connection options.
What do you dislike about the product?
Connectivity in some regions can be expensive.
What problems is the product solving and how is that benefiting you?
Megaport solves our connectivity challenges with interconnecting on-prem to public cloud locations.
Easy to setup, great customer portal!
What do you like best about the product?
Megaport was easy to setup, almost everything can be done via their portal. And the integration was seamless with our DC provider.
What do you dislike about the product?
Pricing could be better for larger bandwidth options, and firewall options were very costly. Would be nice to see a basic firewall option available at a low cost.
What problems is the product solving and how is that benefiting you?
Ease of brining in a internet connection with our DC provider.
Seamless Connectivity and Outstanding Support
What do you like best about the product?
Ever since switching to Megaport it has consistently delivered reliable, low-latency connectivity between our data centres and our customer environments. The ability to provision Virtual Cross Connects (VXCs) on demand is a game-changer, giving us the agility to respond quickly to business needs without long lead times.
The team is highly responsive, knowledgeable, and always eager to assist – even with complex networking scenarios.
The team is highly responsive, knowledgeable, and always eager to assist – even with complex networking scenarios.
What do you dislike about the product?
Occasionally run into delays when data centers haven't updated their internal systems, leading to outdated LOAs that impact port availability, delays to provisioning
What problems is the product solving and how is that benefiting you?
Enabling us to respond quickly to business needs without long lead times.
Great support
What do you like best about the product?
Great support ! Easy to manage through the portal and cost effective
What do you dislike about the product?
I don`t have anything to update now - So for my experience is good.
What problems is the product solving and how is that benefiting you?
All AWS issue setup was successful,
Megaport are a Great Service Provider for all your Internet \ Connectivity Needs !
What do you like best about the product?
Account management team are very helpful and quite responsive.
Communications are frequent and often, especially around outages or maintainence.
They have loads and loads of services and their portfolio keeps growing !
We used them quite extensively in our business for our key infrastructure sites, they are also a trusted brand throughout our wider business.
Communications are frequent and often, especially around outages or maintainence.
They have loads and loads of services and their portfolio keeps growing !
We used them quite extensively in our business for our key infrastructure sites, they are also a trusted brand throughout our wider business.
What do you dislike about the product?
Not really a negative, however there is lots of maintenance periods, these can be hard to juggle within your business unless you have robust redudancy !
What problems is the product solving and how is that benefiting you?
Reliable, scalable network solutions.
Great product
What do you like best about the product?
- Great product. Seemsless connection between cloud providers DCs and more.
- Abilitiy to manage my own routing advertisment subnets filters even BGP attributes
- Transparency, I can check all the avialable locations, and the respective latency
- The portal, the map with the services and ports etc, great way to visulasize the services.
- Cost effective, it doesnt cost fortune, which keep finance happy as well.
- Best of all, Customer Service. Very fast and effective support.
I have meet with them on my previous role and start using them in my new place, likely in the future places as well.
- Abilitiy to manage my own routing advertisment subnets filters even BGP attributes
- Transparency, I can check all the avialable locations, and the respective latency
- The portal, the map with the services and ports etc, great way to visulasize the services.
- Cost effective, it doesnt cost fortune, which keep finance happy as well.
- Best of all, Customer Service. Very fast and effective support.
I have meet with them on my previous role and start using them in my new place, likely in the future places as well.
What do you dislike about the product?
Nothing so far. hope you keep up the good work.
What problems is the product solving and how is that benefiting you?
Connecting different DCs and cloud providers etc.
On-Premise to GCP Migration
What do you like best about the product?
We used Megaport to connect our data center to Google Cloud Platform (GCP), and it made a huge difference in our migration process. The setup was quick and easy, and we were up and running in no time.
One of the best features is how easy it is to adjust bandwidth. We could increase it during busy migration periods, then lower it when things settled down—saving both time and money.
Megaport gave us a fast, flexible, and reliable connection to GCP. It helped us move faster and simplified what could have been a complicated process.
Highly recommend it for anyone moving to the cloud or working in a hybrid setup.
One of the best features is how easy it is to adjust bandwidth. We could increase it during busy migration periods, then lower it when things settled down—saving both time and money.
Megaport gave us a fast, flexible, and reliable connection to GCP. It helped us move faster and simplified what could have been a complicated process.
Highly recommend it for anyone moving to the cloud or working in a hybrid setup.
What do you dislike about the product?
It would be helpful to have the option to split charges across multiple purchase orders (POs) instead of being limited to just one. The current setup has caused some challenges with our internal finance process, especially when managing budgets across different departments or projects.
What problems is the product solving and how is that benefiting you?
Speed on installing and flexiblily of bandwidh increase and decrease.
Seemless cloud-agnostic connectivity at down to earth prices
What do you like best about the product?
Megaport has been an invaluable asset to our cloud strategy.
Their cloud-agnostic approach allows us to connect to multiple providers seamlessly, providing the flexibility we need. The capacity and reliability of their service have been excellent, ensuring our data flows smoothly.
The team at Megaport is incredibly helpful, approachable, and dynamic.
They've consistently provided excellent support and have been quick to respond to our needs.
Their cloud-agnostic approach allows us to connect to multiple providers seamlessly, providing the flexibility we need. The capacity and reliability of their service have been excellent, ensuring our data flows smoothly.
The team at Megaport is incredibly helpful, approachable, and dynamic.
They've consistently provided excellent support and have been quick to respond to our needs.
What do you dislike about the product?
Really hard to think of a negative. Often I find that their offerings identify flaws in data centre relationships. E.g. Megaport offer their ports for as short as 1 month but cross connects at most data-centres carry a 12 month term.
What problems is the product solving and how is that benefiting you?
Megaport connects us to any of the big cloud service providers in all of our offices globally so we may consume short term compute when we don't have sufficient resources on premise.
We've come to depend on this in some of our larger sites as it allows us to ebb and flow with client demand.
We've come to depend on this in some of our larger sites as it allows us to ebb and flow with client demand.
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