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User-Friendly Portal with Excellent Service Management
What do you like best about the product?
The ease of use of the portal. It is highly convenient to navigate, turn up/down the services and get specific details about your ISP circuits or cloud connections. A great set of offerings.
What do you dislike about the product?
A little more troubleshooting tools for the customer would be great so that we can self-serve our needs instead of pinging or calling Megaport support.
What problems is the product solving and how is that benefiting you?
Making it easy for us to extend our current network to cloud.
Seamless Onboarding and Blazing Fast Provisioning with Megaport
What do you like best about the product?
I love that Megaport offers a seamless onboarding and sales process, making it incredibly fast and efficient to get direct access to a marketplace for our needs. The speed at which new connections can be automatically provisioned is remarkable, often completing in minutes, which is a game changer compared to other carriers where such processes could take up to ninety to one hundred and twenty days. This speed and efficiency extend to their portal, which allows for self-service with intuitive operations, removing the need for prolonged interactions with sales reps and reducing the back-and-forth often required with other providers. Additionally, I appreciate how responsive the Megaport team is, always ready to jump on a call at a moment’s notice to provide support and answer questions. The flexibility of the Megaport platform is also significant, as it provides capabilities such as direct connectivity to major cloud providers like AWS, Microsoft Azure, and Google Cloud, which enhances our creativity and flexibility for offering services to our clients. Even when not immediately needed, Megaport ensures that we have future scalability options, enabling us to remain competitive by provisioning services on demand without requiring significant rearchitecture or prolonged negotiations. The dual option of handling things independently through the portal or engaging in direct interaction with their team strikes a perfect balance, allowing us the best of both worlds.
What do you dislike about the product?
I wish that Megaport just had more capacity. Specifically, at the site we're using, 100 gig ports were not available. Although we're not using that much bandwidth currently, having the option to upgrade would be preferable. Being in a small data center with a limited market makes it harder for Megaport to justify adding this capacity. Choosing a more popular site might have averted this issue.
What problems is the product solving and how is that benefiting you?
I use Megaport to obtain necessary Internet bandwidth for our new network and enjoy direct cloud connectivity, enhancing our flexibility and service offerings, all with the ease of self-service for quick provisioning.
Effortless Cloud Connections with an Intuitive Interface
What do you like best about the product?
It just works like day one.
A very simple and intuitive interface that allows you to connect with public or private clouds, or even set up peering within minutes without hassle.
A very simple and intuitive interface that allows you to connect with public or private clouds, or even set up peering within minutes without hassle.
What do you dislike about the product?
It is not a Megaport issue, but the datacenters.
Sometimes getting a cross-connect done within the Megaport demarcation is a painful process, but this is due to the datacenters, not Megaport itself.
Sometimes getting a cross-connect done within the Megaport demarcation is a painful process, but this is due to the datacenters, not Megaport itself.
What problems is the product solving and how is that benefiting you?
A simple fiber solution that makes connectivity easier with:
- Your locations (acting like an MPLS for your branches)
- Cloud environments
- IXs and providers for traffic exchange
- Your locations (acting like an MPLS for your branches)
- Cloud environments
- IXs and providers for traffic exchange
Absolutely Reliable with Excellent Features and Management Portal
What do you like best about the product?
Absolutely outstanding reliability, an excellent management portal, and a solid set of features make this product stand out.
What do you dislike about the product?
Up to now, I haven't encountered any drawbacks, so I have nothing to complain about.
What problems is the product solving and how is that benefiting you?
We rely on Megaport to deliver robust, high-bandwidth connectivity between our data center and Azure through Azure ExpressRoute. This setup ensures both high availability and reliable performance for our operations.
Exceptional Service and Lightning-Fast Deployment with Megaport
What do you like best about the product?
Megaport is a great partner to have, their solutions and services are very clear, deploy very quickly and without any issues, support is second to none, you always speak to a person when you need to.
What do you dislike about the product?
Nothing really, they are great at what they do.
What problems is the product solving and how is that benefiting you?
Mainly connectivity to cloud providers and our global sites.
Intuitive and Easy to Use, But Limited Availability Can Be Frustrating
What do you like best about the product?
The software is incredibly intuitive and very easy to use.
What do you dislike about the product?
It can be a bit frustrating that Megaport isn't available in all locations, as this means I sometimes have to rely on other NaaS providers.
What problems is the product solving and how is that benefiting you?
This solution has been beneficial for us, especially when we want to avoid committing to high bandwidth usage across our network for extended periods. It gives us the flexibility we need without locking us into long-term arrangements.
Effortless Service Deployment and Bandwidth Flexibility
What do you like best about the product?
The platform offers straightforward and flexible ways to deploy new services to additional sites and to the cloud. Adjusting circuit bandwidth is also simple, whether you need to increase or decrease it as requirements change.
What do you dislike about the product?
The provisioning process may be somewhat less efficient when there is a private cross-connect between Megaport and the end user but that's not necessarily a Megaport only issue.
What problems is the product solving and how is that benefiting you?
Megaport has made it much easier for us to deploy services rapidly between our sites. The convenience of establishing connectivity between our locations, the cloud, and IXPs through a single Megaport connection is extremely valuable. This approach eliminates the need to set up multiple circuits, which would otherwise be both time-consuming and more costly.
simpler and more flexible
What do you like best about the product?
Megaport has made our data center and cloud connectivity much simpler and more flexible. The on-demand NaaS model lets us scale bandwidth and set up connections quickly without long provisioning times. Network performance and reliability have been excellent, and integration with major cloud providers is seamless. Overall, Megaport provides a fast, dependable, and scalable networking solution that greatly supports our hybrid cloud strategy.
What do you dislike about the product?
Not much. If Megaport to be available in the India region in the future, it would help us much.
What problems is the product solving and how is that benefiting you?
We are using Megaport VXC to connect to public Cloud. Also use Megaport as backbone underlay for our SD-WAN service. It provides low-latency and reliable network connectivities.
Wide Exchange Access Across Regions—No Complaints So Far
What do you like best about the product?
The platform provides access to a variety of exchanges across different locations and regions.
What do you dislike about the product?
So far, I haven't found anything to dislike about Megaport.
What problems is the product solving and how is that benefiting you?
Megaport has enabled us to move away from our on-premises data centres, yet we are still able to maintain seamless connectivity with all of our cloud services and third-party suppliers. We refer to this setup as our Connectivity Hub.
Does what it says on the tin!
What do you like best about the product?
What's not to like? It's cost effective, super fast, flexible, resilient, reliable and automatable.
What do you dislike about the product?
Wish there was a last mile solution so we could get actual megaports in customer sites :-)
What problems is the product solving and how is that benefiting you?
DC to Azure connectivity
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