New update has MANY userface glitches to fix that the older one did not have
What do you like best about the product?
The best thing about this is that it automatically saves the signed version directly to your Dropbox in the same folder, so there is no need to download a copy each time. There is also a feature that allows you to notify a third party when the document is signed.
What do you dislike about the product?
I have used this program for over a year. The older version worked well, but ever since the update that was installed a couple of months ago, there are so many glitches that are still unresolved.
1) When you drag any box (date signed, full name, textbox, etc.) over to put it on a line where you or your client should fill in any information, the text automatically appears in an oversized textbox, with the text floating in the top left corner, never actually on the line. When you hover the box over the line, it appears to fit directly where you want it, but when you place it, the text floats up to the top left, off of the line, so you have to adjust its position every time after first placing it.
2) I always type my name as the signature. In the edit box it shows up fine, but a tiny bit of the first letter is always cut off when I place my signature on the actual page.
3) The initials are always WAY too large to be put on a line the size of an average document. I resize them every time.
4) The copy/paste function is messed up. For example, I use contracts that have a line for clients to initial at the bottom of each page. I resize the initials on the first page then hit Ctrl-C. As I scroll down to the other pages in my document, my screen has to be in a very specific place on the page in order for the CTRL-P function to work. For example, if I am showing the top part of a page but the bottom right corner, where I want the initials box to be copied, is not in view for lack of scrolling down all the way, it will not paste. If I scroll down to where I can just barely see the bottom right corner, it works. However, if I scroll too far past the bottom right corner, barely onto the other page, the entire document goes blank. When this happens, I have to CTRL-Z to go back, at which point the paste command no longer works, and neither does the copy command when I try to go back up to copy the original intials box. The annoying fix in this case is to undo the attempted paste, create a new initials box since it no longer allows me to copy the first one, resize it because as I mentioned it is always disproportionately large for the page, hoping that it is close enough in size to the first box I created, and go down from there to paste it on each of the following pages. There should be an easy duplicate on each page option, or at the least, these glitches should be fixed.
5) I wish there were a way to view any document I pull up in a certain preset format. For example, because of the huge size of the signature box, I usually opt for "Fit to Width" at the top right. This is just another step I need to take with every document that could be easily fixed with preferred settings options.
6) I would like to see a quick option to add lines for signature for those contracts that I receive that do not already have signature lines.
1) When you drag any box (date signed, full name, textbox, etc.) over to put it on a line where you or your client should fill in any information, the text automatically appears in an oversized textbox, with the text floating in the top left corner, never actually on the line. When you hover the box over the line, it appears to fit directly where you want it, but when you place it, the text floats up to the top left, off of the line, so you have to adjust its position every time after first placing it.
2) I always type my name as the signature. In the edit box it shows up fine, but a tiny bit of the first letter is always cut off when I place my signature on the actual page.
3) The initials are always WAY too large to be put on a line the size of an average document. I resize them every time.
4) The copy/paste function is messed up. For example, I use contracts that have a line for clients to initial at the bottom of each page. I resize the initials on the first page then hit Ctrl-C. As I scroll down to the other pages in my document, my screen has to be in a very specific place on the page in order for the CTRL-P function to work. For example, if I am showing the top part of a page but the bottom right corner, where I want the initials box to be copied, is not in view for lack of scrolling down all the way, it will not paste. If I scroll down to where I can just barely see the bottom right corner, it works. However, if I scroll too far past the bottom right corner, barely onto the other page, the entire document goes blank. When this happens, I have to CTRL-Z to go back, at which point the paste command no longer works, and neither does the copy command when I try to go back up to copy the original intials box. The annoying fix in this case is to undo the attempted paste, create a new initials box since it no longer allows me to copy the first one, resize it because as I mentioned it is always disproportionately large for the page, hoping that it is close enough in size to the first box I created, and go down from there to paste it on each of the following pages. There should be an easy duplicate on each page option, or at the least, these glitches should be fixed.
5) I wish there were a way to view any document I pull up in a certain preset format. For example, because of the huge size of the signature box, I usually opt for "Fit to Width" at the top right. This is just another step I need to take with every document that could be easily fixed with preferred settings options.
6) I would like to see a quick option to add lines for signature for those contracts that I receive that do not already have signature lines.
What problems is the product solving and how is that benefiting you?
This used to be the perfect solution for what I needed but with the glitches, it is getting more annoying to keep fixing everything I have to put on the page. I have one other friend to whom I had recommended Dropbox Sign, but after the update she became equally frustrated and moved on to a different program.
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