Simple setup and excellent training and support
What do you like best about the product?
The ease at which i am able to create meaningfull reports with high level information for senior management but behind that the details to help teams administer their departments. We are better able to focus resources as trends are much easier to identify.
What do you dislike about the product?
As a relatively small business the cost is quite high however we can justify that as it allows us to focues revenue generating roles into the right locations and identify potential trouble spots and blockers more efficiently.
What problems is the product solving and how is that benefiting you?
We are able to now see accurate reporting and it has identified that our existing reporting is not accurate and also we have improvements to make on the use of our systems to clean up our data and processes.
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