What do you like best about the product?

I love that you can so easily create a new dashboard and that everything is connected and exploreable. The user interface is visually appealing and easy to navigate. I like its ability to generate massive data from multiple sources with ease. This tool enables reporting at scale through Data Security settings where we can share a single dashboard and each client only sees their own data. The designer capabilities are very intuitive and their support and account management are very responsive. I like that it allows our end users to monitor KPIs and other relevant metrics in an easy and interactive way.

What do you dislike about the product?

The pulse/alert function is not always reliable. I don't like the fact that finding resources and tutorials for more advanced features can be difficult. It's not easy to see which of your users haven't activated their licenses or how often they log in. It would be very helpful if the modules included an interaction part to practice what you learned.

What problems is the product solving and how is that benefiting you?

Create visualizations for customers to gain insights from their own data by bringing together many varied sources. We have been able to train several end users on the basics and now they are creating their own insight views to analyze. This tool allows you to create tools for your team that help increase your efficiency and provide easy guidance on where to fix any issues within your business units. It enables data from multiple sources to be consolidated into a unified reporting tool, allowing the company to have a complete view of our customers in one place.