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Reviews from AWS Marketplace

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External reviews

88 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Arpita S.

UI /UX should be enhanced

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
The workflow and document management system
What do you dislike about the product?
UI/ UX to be up to date like the No code low code platforms
What problems is the product solving and how is that benefiting you?
It is helping me create enterprise workflows


    Sunil A.

Great Product, Difficult people to deal with

  • March 01, 2023
  • Review provided by G2

What do you like best about the product?
Good Features, unified platform for BPM requirements, Integration capabilities
What do you dislike about the product?
Still not a stable product, Lots of things are still only on ppt. Less cost effective
What problems is the product solving and how is that benefiting you?
We are managing the Procure to Pay cycle in our Shared services on this platform.


    Ganesh K.

Great value for money!

  • March 01, 2023
  • Review verified by G2

What do you like best about the product?
Easy to integrate with surrounding systems and simplify AP processes to deliver higher productivity and process efficiency,
What do you dislike about the product?
The user interface can be improved to make it more intutive and friendly for the user.
What problems is the product solving and how is that benefiting you?
We leverage the platform for automation of our Accounts Payable process and Contract Management. Manual data entry has been reduced significantly for the Accounts Payable team and they can easily complete their 3-way, 2-way and 1-way matching for payment processing.


    Gaurav J.

good Platform to work on it. It is a workflow based approach which is flexible for changes.

  • March 01, 2023
  • Review provided by G2

What do you like best about the product?
workflow based approach and flexible to change.
What do you dislike about the product?
All Good . Just study and provide more business cases and their solution
What problems is the product solving and how is that benefiting you?
document storage with encryption and compression


    Avinash K.

We use this application as repository of digitally signed invoice.

  • March 01, 2023
  • Review provided by G2

What do you like best about the product?
Response time in file retrieval and store.
What do you dislike about the product?
Some time delay in the technical team response and the new model of license.
What problems is the product solving and how is that benefiting you?
It helps us to store the digitally signed invoice and retrieval efficiently.


    Elizabeth H.

Used platform in service business and reviewed data transformation for future project

  • February 28, 2023
  • Review provided by G2

What do you like best about the product?
The ability to take in data from various sources - forms, data files, etc - and use the information to populate meta data about the document or request.
What do you dislike about the product?
Some customizations can be difficult to implement but the Newgen team typically helps by suggesting less difficult alternatives.
What problems is the product solving and how is that benefiting you?
We use the platform for our business processes and document storage. The ability to move requests through a workflow based on data is beneficial to make sure all steps are followed. For storage, we use the information to quickly retrieve documents and verify communications for audit purposes.


    Suryakant S.

Product form NEWGEN is Flawless and Easy to use!

  • February 28, 2023
  • Review provided by G2

What do you like best about the product?
Their Product is quite robust and can handle high volumes! We have been using it for over 5 years and experience has been almost smooth
What do you dislike about the product?
They are moving to a Subscription based fee model, which will make it expensive
What problems is the product solving and how is that benefiting you?
Document Management System solution for storing digitally signed documents


    Sourabh J.

Review for DMS, and iBPS Enterprise Process & Document Management system

  • February 23, 2023
  • Review verified by G2

What do you like best about the product?
iBPS & DMS Enterprise Process & Document Management platform implemented in the Bank. This platform is used by most of the segment within bank for digital transformation and run various business processes i.e. Account Opening, Trade Remittance, Loan Process, Digital Current Account, Robotic etc. to store scanned copies of documents, leveraging advanced tools for content integration and dynamic case management, eliminating operational redundancies and increasing efficacy.
What do you dislike about the product?
As Enterprise Process & Document Management platform there is no dislike about the product
What problems is the product solving and how is that benefiting you?
As digital transformation platform applications should bel drag and drop functionality very useful to faster solution.


    Amey S.

Product is good.

  • February 23, 2023
  • Review provided by G2

What do you like best about the product?
Able to handle large volume. Having domain experties. Newgen always ready to customisation.
What do you dislike about the product?
Generally after customisation lot of bug getting reported then product team suggested that these customisation not as per product. Such events should be minimise.
What problems is the product solving and how is that benefiting you?
Digital account opening. Process autimisation


    Anand V.

Excellent support, robust products

  • February 23, 2023
  • Review provided by G2

What do you like best about the product?
Technically perfect
Availability
Stable and robust
What do you dislike about the product?
There is nothing to dislike about NewgenONEplatform
What problems is the product solving and how is that benefiting you?
Helping to comply with RBI nadate