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ECM's robustness helped us run smooth technical operations & Digital Transmission
What do you like best about the product?
After several frustratingly wasted person-hours, we genuinely found ECM's Personalisation in the end-to-end content management and compliance arena helpful. Their Discovering & indexing is on par with the google search index
What do you dislike about the product?
Instead of sending a request to the Demo feature. It would have been if they gave us a glimpse of how it works. Because our sales team and content team is tired of sales calls and emails.
What problems is the product solving and how is that benefiting you?
Our team is spread across global timezones and we need content language be it for email, social media posts, web content, or push content. We needed a single platform to deal with, to manage with. Omnidocs solves the purpose
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Optimistic Moderate Nice Ideal
What do you like best about the product?
There are lots of selections for auxes that fits to the productivity to avoid mistakes in the dropdown.
What do you dislike about the product?
It automatically turns on and off which results in multiple interactions.
What problems is the product solving and how is that benefiting you?
Were utilizing Omni for our interactions. It's easy to navigate.
Recommendations to others considering the product:
Continue to utilize the Omni so we can work effectively.
great software to stay in touch with your customers
What do you like best about the product?
It allows you to batch communications and manage your content. It also allows you to make the content interactive. the omni channel and on demand support functions also really allow you to support your customer
What do you dislike about the product?
they are a good alternative to zendesk, but im not entirely convinced they are better. i believe if they had more product development and support, it would push them over the edge
What problems is the product solving and how is that benefiting you?
customer service, customer experience, and understanding the customer journey
Great Software
What do you like best about the product?
Its simple to use and provides variety of options to customize
What do you dislike about the product?
Sometimes the interface gets laggy or crashes
What problems is the product solving and how is that benefiting you?
Assignment of each customers forms to a workitem and sending it to HO for Activation
Recommendations to others considering the product:
Its simple to use software
Quick search, Faster data retrieval, reduces time to market
What do you like best about the product?
Improves decision making
Faster access to documents and repositories
Easy to access content anytime on cloud or mobile phone
Facilitates easy collaboration with different teams
Faster data retrieval
Reduce time to market
Capable of supporting all document formats
Saves cost incurred in training as it is far easier to learn and use
Reduces the operational cost
High performance
Works great on mobile phone too
Vast user-community
Faster access to documents and repositories
Easy to access content anytime on cloud or mobile phone
Facilitates easy collaboration with different teams
Faster data retrieval
Reduce time to market
Capable of supporting all document formats
Saves cost incurred in training as it is far easier to learn and use
Reduces the operational cost
High performance
Works great on mobile phone too
Vast user-community
What do you dislike about the product?
At times the speed becomes very slow and I get very limited support from the technical helpdesk. In many cases, your call also gets disconnected while calling the tech. help desk.
What problems is the product solving and how is that benefiting you?
I use it for storeing my content documents - articles, blogs etc. as it has good storage capacity. It is much easier to search the docs.
It is far easier to create, store, retrieve, and disseminate documents
My technical team uses it for storing their queries & codes to deploy and integrate with other softwares & applications
I also use it for storing the confidential details of my BFSI clients
It is far easier to create, store, retrieve, and disseminate documents
My technical team uses it for storing their queries & codes to deploy and integrate with other softwares & applications
I also use it for storing the confidential details of my BFSI clients
Recommendations to others considering the product:
Highly recommended for our BFSI and healthcare sector to maintain utmost standards of compliance
Ensures business continuity and minimizes compliance & regulatory risk. It is indeed a boon for the companies where compliance is a topmost priority such as: Consulting, auditing, healthcare & BFSI
Highly recommended for the companies that manage high number of contract agreements
Ensures business continuity and minimizes compliance & regulatory risk. It is indeed a boon for the companies where compliance is a topmost priority such as: Consulting, auditing, healthcare & BFSI
Highly recommended for the companies that manage high number of contract agreements
End to end content management
What do you like best about the product?
The user interface and elastic search capability is most liked by me
What do you dislike about the product?
CONTEMPORARY approach to solve end user omni channel communication problem
What problems is the product solving and how is that benefiting you?
Robust content library and storage options without any heirarchy and easy search allows to locate the documents and folders without much hassle
Omnidocs is basically based on document management system .the system allows to upload download doc
What do you like best about the product?
Omnidocs is pretty good system based on DMS and that particular system allows you to maintain all your document in any format such media file image file or PDF or mail formats so there are no restriction in file format and also it allows you to manage your document using multistructered directory format .they have different kind of API to integrate with open source tool .and one more thing their compression ratio is awesome
What do you dislike about the product?
Only one disadvantage is slowness .
System takes more time to uplaod or download the docs
System takes more time to uplaod or download the docs
What problems is the product solving and how is that benefiting you?
We are working for bank and currently we are using the tool to store all banking realated docs
Recommendations to others considering the product:
It is a good tool at affordable pricing
Document Management made easy with OmniDocs
What do you like best about the product?
* Document Creation
* Document Storage
* Document Retrieval
* Document Archival
* Document dissemination
* Document capture from multiple channels
* Integration with multiple systems (Eg: BPM tools, Scanning Solution, Extraction solution etc)
* Feature to tag documents
* Easy to adapt by users of any department with minimal training
* Faster implementation times
* Document Storage
* Document Retrieval
* Document Archival
* Document dissemination
* Document capture from multiple channels
* Integration with multiple systems (Eg: BPM tools, Scanning Solution, Extraction solution etc)
* Feature to tag documents
* Easy to adapt by users of any department with minimal training
* Faster implementation times
What do you dislike about the product?
Nothing to dislike. It is the most cost effective product in Document Management space.
What problems is the product solving and how is that benefiting you?
* Can be used as document repository for any document intensive processes.
* Helps put in place effective controls to classify documents according to the sensitivity so that access is controlled
* Helps put in place effective controls to classify documents according to the sensitivity so that access is controlled
Recommendations to others considering the product:
Highly recommend the product for any organization that would like to streamline its document management process.
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