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Hootsuite

Hootsuite

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    Marissa P.

User-Friendly Interface and Excellent Support, Minor Analytics Issues Resolved Quickly

  • October 27, 2025
  • Review provided by G2

What do you like best about the product?
There's many things I like about Hoosuite including it's interface and how user friendly it is. Aditionally, the customer service is very helpful.
What do you dislike about the product?
I have found discrepancies with analytics but it's always resolved with Customer Service.
What problems is the product solving and how is that benefiting you?
They are constantly fixing their analytics software so that we have better reporting.


    Individual & Family Services

Efficient and Complete Management, But with High Prices

  • October 26, 2025
  • Review provided by G2

What do you like best about the product?
This social media management platform stands out for its practicality and efficiency. The scheduling of posts across various networks and the unified dashboard make daily management simpler and more organized. Real-time monitoring and performance analytics allow for a better understanding of the audience and the adjustment of strategies based on concrete data. Additionally, collaboration options and integrations with external tools increase team productivity. Overall, it is a comprehensive solution that saves time, maintains brand consistency, and easily adapts to different business sizes.
What do you dislike about the product?
In the paid version, it would be advantageous to offer more flexible and accessible options for freelancers or those starting a project. Plans with lower prices, adjustable features, and limits adapted to the user's size would make the platform more inclusive and competitive. This approach would allow attracting new users and retaining them as their projects grow.
What problems is the product solving and how is that benefiting you?
The paid plan is completely out of my reach since I work as a freelancer. It would facilitate social media management, save time, and performance analyses would allow for a better understanding of the audience and strategy adjustments. I could only access a free trial.


    Tanya Y.

Keeps my small agency running like a bigger one

  • October 26, 2025
  • Review provided by G2

What do you like best about the product?
I started using Hootsuite when managing multiple client accounts began feeling like juggling knives. It's been a relief, honestly. Having everything in one dashboard feels grounding. I can schedule posts for three brands, check comments, and glance at analytics without opening ten tabs.
The content calendar is my favorite part it's like a quiet moment of clarity in a messy week. I also like the Canva connection. Sometimes, when I notice a visual isn't sitting right, I can fix it right there instead of jumping to another app.
What do you dislike about the product?
Mobile app also feels slower, especially when I’m trying to respond quickly to comments or messages. It works, but it doesn’t feel as smooth as the website on my laptop.
What problems is the product solving and how is that benefiting you?
For Roasmax, it’s like having a quiet assistant who keeps things in line while I focus on the creative work. It helps me plan ahead, track what’s resonating, and show clients something tangible when they ask how their campaigns are doing. It’s also made our internal process cleaner-less guesswork, fewer “did anyone post that yet?” messages.
Before Hootsuite, I was bouncing between platforms all day, feeling like I was managing chaos instead of strategy. Now I can step back, breathe, and actually think about what kind of stories we’re telling. That’s probably the best part. It gives me just enough space to be creative again.


    Nehal M.

Hootsuite is my old buddy to manage social media

  • October 25, 2025
  • Review provided by G2

What do you like best about the product?
I started using Hootsuite back when I worked at WTF in Bengaluru, and I kind of fell in love with how much easier it made social media management. When I joined ReplyAll, a new fashion e-commerce brand we’re about to launch, I convinced our founder to get it. Honestly, it’s one of the best calls we’ve made so far.
There’s something comforting about having everything in one place. I can map out our entire week of posts, check analytics, and respond to messages without juggling five different tabs. The calendar view is clean and visual, and I actually enjoy planning content now. OwlyWriter’s been a huge help too. It’s like a creative backup when my brain’s running dry after too many caption drafts.
What do you dislike about the product?
Pricing is a bit of a sting, especially when you’re a small team trying to manage budgets. Some features sit behind a paywall, and while they’re great.
What problems is the product solving and how is that benefiting you?
We're still in pre-launch mode, which is both exciting and chaotic. Hootsuite's kind of our anchor right now. It keeps everything organized, from content ideas to audience engagement. I don't have to chase updates across different apps or worry about missing DMs from potential customers.
It also helps us see what's actually working. The analytics feel real, not just numbers for the sake of numbers, but patterns and insights that tell you why a post performed well. For a young brand like ours, that clarity is everything. It makes me feel like we're building something intentional, not just shouting into the void.


    Shruti K.

Keeps my social media work under control

  • October 24, 2025
  • Review provided by G2

What do you like best about the product?
I use Hootsuite every day, both at Pangea Global and for my freelance clients. It feels like that one friend who quietly helps you get your life together without making a big deal about it. I like that I can see everything in one place: the content calendar, engagement, analytics. It's all right there when I need it.
What do you dislike about the product?
Mobile app frustrates me more than I’d like to admit. It works fine when I just need to check something quickly, but the moment I try to edit or schedule a post on my phone, it feels clumsy. Sometimes it freezes or logs me out mid-task, and by the time it reloads, I’ve already lost my flow.
What problems is the product solving and how is that benefiting you?
Hootsuite keeps my social rhythm steady. At Pangea, it helps us stay consistent with client posts without burning out the team. For my freelance projects, it’s the system that lets me work like a one-person agency without losing track of things. I can plan ahead, stay organized, and still have time to think creatively.
It’s not flashy, just quietly reliable. And I’ve grown to appreciate that. When your world revolves around content calendars, brand voices, and deadlines, a tool that keeps things simple is worth more than you realize.


    Sneha S.

This saved my life in the world of multiple social media accounts

  • October 23, 2025
  • Review provided by G2

What do you like best about the product?
I use Hootsuite almost everyday and I am mostly scheduling but also looking at content across social channels. It’s a thrill to have it all there as drafts and scheduled posts and engagement metrics makes my daily work process so seamless. I also love the ability to map out a month worth of posts in one fell swoop and see how all that will look from a visual standpoint in calendar view.
What do you dislike about the product?
The reporting side does feel a bit clunky at times, particularly when I wish to investigate on post level analytics or customise reports. It also lags when you move between multiple accounts. I do wish its listening features were more user friendly as I often find myself bouncing back and forth between Hootsuite and the native platforms just to double check mentions or comments.
What problems is the product solving and how is that benefiting you?
Hootsuite allows me to keep all of my brand accounts in check and I don't have to log in and out of multiple platforms. It saves me hours a week by scheduling and tracking engagement and managing responses all in one place. On the whole it’s made social media management a hell of a lot more easier and stress free.


    Dena Marks M.

Great for Multi-Platform Scheduling, But AI Copy Needs Personalization

  • October 23, 2025
  • Review provided by G2

What do you like best about the product?
The ability to schedule across multiple platforms for a large number of social media profiles.
What do you dislike about the product?
The AI suggestions for rewriting copy are not personalized enough.
What problems is the product solving and how is that benefiting you?
It helps me organize all my posts for a large number of social media accounts in one location and schedule ahead when out of office for travel.


    Lindsey G.

Senior Director, Corporate Marketing

  • October 23, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite is so user-friendly. I can schedule ahead, see impression metrics, connect to multiple platforms - all with ease.
What do you dislike about the product?
While I am able to @mention companies in set-up, I wish I could @mention people on LinkedIn.
What problems is the product solving and how is that benefiting you?
Automating social posts for multiple platforms to boost organization brand awareness and activities.


    Elena T.

Hootsuite Keeps Social Media Organized !

  • October 23, 2025
  • Review provided by G2

What do you like best about the product?
I like how Hootsuite lets me manage multiple social media accounts in one place. Scheduling posts ahead of time saves me a lot of effort, and the dashboard makes it easy to track engagement across different platforms. It’s simple to learn and helps me keep my team on the same page.
What do you dislike about the product?
The reporting features could be more detailed and some of the analytics take time to load. Occasionally, the mobile app feels a bit clunky compared to the web version.
What problems is the product solving and how is that benefiting you?
Hootsuite solves the problem of juggling multiple social accounts and platforms. It keeps content organized and ensures posts go out on time. This saves hours of manual posting and helps us maintain a consistent presence online.


    Usha R.

Hootsuite made my job so much easier

  • October 23, 2025
  • Review provided by G2

What do you like best about the product?
I started using Hootsuite when I joined Techalliy Computer Services Pvt Ltd as a social media intern, and honestly, it felt like someone handed me a map in a maze. We handle refurbished and open-box laptops, desktops, and servers across India, so our online presence really matters. Before Hootsuite, I used to juggle between LinkedIn, Instagram, and Facebook, trying not to lose track of what was posted where.
Now I can see everything in one clean view. The calendar layout helps me plan out posts for the week, and it’s weirdly satisfying dragging things around until it all lines up.
What do you dislike about the product?
Mobile app’s fine for checking things quickly, but I wouldn’t plan a full campaign on it.
What problems is the product solving and how is that benefiting you?
we’re not a big team at Techalliy, but we manage a lot. Hootsuite keeps us organized. I can plan content in advance, schedule it, and know it’ll go out even if I’m buried in another project. It’s helped us post consistently, which is something we really struggled with before. I’ve also noticed we respond faster to comments and messages since everything shows up in one inbox.
It just makes the whole process smoother. Less chaos. I feel more in control, like I can actually breathe and focus on the creative side instead of just chasing deadlines. For a growing company like ours, that’s a big deal.