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Hootsuite

Hootsuite

Reviews from AWS customer

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6,494 reviews
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External reviews are not included in the AWS star rating for the product.


    Automotive

Streamlining Social: Why I Rely on Hootsuite

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite is a useful platform for managing multiple social media accounts. I appreciate that it consolidates scheduling, content management, and analytics in one place. Specifically, the analytics features are helpful for understanding industry trends, competitor activities, and the overall impact of our social media efforts. It simplifies tasks like scheduling and managing comments, which saves time. Furthermore, the account team is phenomenal to work with, consistently offering valuable insights, creative ideas, and effective troubleshooting. Overall, it's a solid tool for anyone looking to streamline their social media workflow.
What do you dislike about the product?
Pricing. However, you get what you pay for.
What problems is the product solving and how is that benefiting you?
For our lean team, Hootsuite solves the critical problems of time constraints, inefficient workflows, and difficulty tracking performance. By consolidating social media management and analytics, it's significantly increased our productivity, improved collaboration, and enabled data-driven decisions. Plus, their account team support is phenomenal.


    Marketing and Advertising

Great tool for businesses

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite has been very helpful with our business. We are able to manage multiple social media accounts and track our performance results. Also easy to use! When reaching out to customer service, they are able to provide answers in order to fix any issues within a short amount of time.
What do you dislike about the product?
When first using Hootsuite, it was a bit overwhelming with all of the features. It took some time to navigate through the platform.
What problems is the product solving and how is that benefiting you?
It has helped streamline the process for posting and scheduling making our daily routine more time efficient.


    Devon M.

Digital dashboard for Social Media Management

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
I love the planner feature and the Owlly AI
What do you dislike about the product?
I find some of the posting options a bit confusing
What problems is the product solving and how is that benefiting you?
Hootsuite has allowed me to monitor my accounts social media presence providing key insights in terms of engagement rates and platform.


    Karen F.

I have used Hootsuite in several companies now and always recommend it

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and quick with lots of handy tips for posts
What do you dislike about the product?
Sometimes the Streams format changes without me asking it to!
What problems is the product solving and how is that benefiting you?
Great for scheduling and posting social media over multiple sites. Also has a good media library, list of hashtags and AI for ideas..


    Eric K.

Overall a great platform

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
All-encompassing. Has most of the functions you would need for publishing to social media and measuring its performance. When compared to its competitors, there is little Hootsuite doesn't have that others do.
What do you dislike about the product?
Some connections were faulty, with TikTok and YouTube for example we had issues both on importing comments and publishing (it would go live with errors). It's also taken days at times to hear back from support reps.
What problems is the product solving and how is that benefiting you?
Hootsuite helps us post to multiple platforms at once, offers us solutions while doing so, and is instrumental in helping us gather and measure organic performance.


    Nicole W.

HootHoot

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
Being able to post to multiple platforms at one time.
What do you dislike about the product?
Not being able to fully white label reports.
What problems is the product solving and how is that benefiting you?
More efficient way to manage multiple clients' social media accounts all in one place.


    Caroline A.

I would recommend Hootsuite to any friend or colleague.

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Hootsuite is the approval process. I love being able to easily send approval to other teammates, or prompt our client's to approve content.
What do you dislike about the product?
Hootsuite is missing a couple if key features, like on photo tagging abilities, when it comes to scheduling posts. I also feel as though sometimes the quality doesn't always translate to the platform the best it could.
What problems is the product solving and how is that benefiting you?
Scheduling content and sending content for review to internal teams and client teams.


    Nicole R.

Perfect for Corp Comm Management

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
Being able to schedule across all platforms months in advance has been critical for my role as a Marketing Specialist for a small business. The insights reports are helpful as well.
What do you dislike about the product?
I haven't found the AI generation to be very helpful. I still seek out ChatGPT when needed over Owly, even though it is integrated into Hootesuite.
What problems is the product solving and how is that benefiting you?
Scheduling in advance across LinkedIn, Instagram, and Facebook, especially multiple Facebook location pages, is life changing. Also, I have begun to explore the analytics reports and find them more in-depth and easier to interpret than Meta's and LinkedIn's site features.


    Marketing and Advertising

Good experience overall!

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
We've used a variety of social platforms—Sprout Social, Brandwatch, etc. Overall, Hootsuite has been a great tool for our team. I think that they price to quality ratio is good, providing our team with the platform capacity, member seats, and additional tools we need.
What do you dislike about the product?
Sometimes the support communication can be delayed, taking a few days to hear back.
What problems is the product solving and how is that benefiting you?
Providing our team with the number or member seats, platform capacity, and additional features (i.e. social listening and separated reporting for paid vs. organic) that we were looking for—at a reasonable price.


    Aaron M.

Easy to use and learn, would recommend to others.

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
easy to learn and great customer support
What do you dislike about the product?
you can't fully white label reports and cannot see facebook shares. there isn't any filters for blocking spam.
What problems is the product solving and how is that benefiting you?
it is helping me keep up with social media managment