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Hootsuite

Hootsuite

Reviews from AWS customer

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External reviews

6,494 reviews
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External reviews are not included in the AWS star rating for the product.


    Staffing and Recruiting

Decent tool

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite is easy to use and has good features that make scheduling easy.
What do you dislike about the product?
The bulk upload tool takes far too long. Customer service isn't the quickest.
What problems is the product solving and how is that benefiting you?
Schedule our social media posts.


    Marriah M.

Hootsuite Review from a Content Manager

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
The approval process as it tracks who has worked on specific posts. As a content manager, I also love that the platform has the ability to build a content library with a canva integration making design processes more efficient.
What do you dislike about the product?
Downside is in previous our team was able to send clients a review link of drafted content and with Hootsuite you cannot send content fore review externally, it all has to be internally which means adding more people into the account AND being charged more.
What problems is the product solving and how is that benefiting you?
Currently it is helping us solve internal collaboration efficiencies, ensuring our team makes less mistakes with approval processes and place while also being able to collaborate and ideate for our clients.


    Eric W.

Easy to use software and very helpful tools.

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
User friendly and very easy to use. Great features for active communities to use.
What do you dislike about the product?
Limits the amount of uploads in one post. You have to upload only 10 pics at a time.
What problems is the product solving and how is that benefiting you?
Keeps our building active in social senior living communities.


    Construction

Great tool for social media management

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
The ability to manage multiple accounts all in one location. We manage several different brands and it allows us to tackle social posting without continually signing in and rewriting posts.
What do you dislike about the product?
Occasionally it will disconnect from social channel which can be a nuisance however I don't know if that's necessarily and issue with Hootsuite or the platforms themselves. I know Facebook has a habit of updating causing issues.
What problems is the product solving and how is that benefiting you?
I'm the only marketing staff, so it's great to know Hootsuite is working in the background opening up my schedule to handle other tasks.


    Robin B.

Easy to use tool

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
It's very intuitive and east to use. Very quick turnaround from setting up an account and getting started.
What do you dislike about the product?
It's a little pricey compared to other tools
What problems is the product solving and how is that benefiting you?
Helping me consistently post on social media


    Megan S.

Great Customer Service & SMM tool

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
The analytics and reporting are great. The customer service is great and having the ability to speak to someone to help with questions is really helpful instead of just being transferred to a bot.
What do you dislike about the product?
The posting tool could be more sophisticated in that the preview screen doesn't show the sizing that you've selected, there also isn't a content preview tool like Sprout Social does where you can preview your content on the grid.
What problems is the product solving and how is that benefiting you?
It's save me time and is accessible to pull reports


    Leticia M.

Hootsuite is an useful tool to manage my social media planning

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
It keeps everything organized, saving me time and effort. I appreciate the ease of scheduling posts and monitoring performance for my social media accounts, all in one place.
What do you dislike about the product?
I do wish there was an option to tag individual colleagues directly, especially when it comes to promote speaking opportunities. Overall, it's a great platform that could get even better with this feature.
What problems is the product solving and how is that benefiting you?
Solving: easy to schedule and modify the same post for different social media accounts.


    Portia L.

Social Media Manager Uses Hootsuite

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
Most helpful about hootsuite is the ability to schedule multiple things at once and tailor each post for the channel it's going on. I also find the analytics to be helpful.
What do you dislike about the product?
I don't necessarily dislike anything. I do recommend the ability to edit multiple posts at once.
What problems is the product solving and how is that benefiting you?
Efficiency, easy to have things approved and edited.


    Sean C.

Brilliant Service!

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
User experience like no other, so simple!
What do you dislike about the product?
I wish I could easily analyse comparative years with one click, like the 30 day set time
What problems is the product solving and how is that benefiting you?
They assist in expressing social media results to client. tangible ROI can be shared with client.


    Jenny L.

Great for scheduling and analytics

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
What I find most helpful about Hootsuite is how easy it is to schedule posts to multiple social media platforms at a time.
What do you dislike about the product?
A downside of using Hootusite is connecting Instagram. This is mainly a fault with Meta Business Suite as the linking procedure between Instagram and Facebook has made it hard to use Hootsuite to schedule posts on Instagram
What problems is the product solving and how is that benefiting you?
Hoootsuite allows us to post on multiple social media sites at once and schedule posts for weeks ahead.