Hootsuite
HootsuiteReviews from AWS customer
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Incredible platform for social media marketing and content folks
What do you like best about the product?
working as a associate in philanthropic organization hootsuite has literally helped my to outreach social campaigns with ease. It has many options like dashboard, analytics, and scheduling calendar that saves time a lot. It has inhouse opportunities to learn multiple social media tricks, report generation is very easy with this platform.
What do you dislike about the product?
Sometimes integration with third party platforms are laggy and gives problems
What problems is the product solving and how is that benefiting you?
It is helping me to outreach my social sector campaigns to wider audience and track ROI.
Good Tool for Team Management
What do you like best about the product?
I like that i can manage several accounts, review and assign conversations. Also nice to have it all in one area.
What do you dislike about the product?
user-friendliness could be a little more intuitive and less rigid.
What problems is the product solving and how is that benefiting you?
It helps improve social media organisation across our team. Instead of manually checking our accounts, everything is in one place and you can reduce confusion in who handles what, making collaboration easier and reducing errors.
Incredible time saver
What do you like best about the product?
Being a small nonprofit team, Hootsuite has been an incredible resource in getting our message out to our supporters. Naturally, they ability to easily post to multiple social media networks was the first draw, but I have also grown to like other tools such as the AI hashtag generator, analytics tool, and the ease of collaborating across teams.
What do you dislike about the product?
While Hootsuite is incredibly helpful in posting content across multiple platforms, I am disappointed that Hootsuite still has not added programs such as Bluesky.
What problems is the product solving and how is that benefiting you?
Hootsuite is saving me an enormous amount of time by helping me post across various social media sites and easing team collaborations for social media management.
A comprehensive social media management platform
What do you like best about the product?
As a small business owner whose operation is based on community engagement and customer relations, having multi-platform integration with easy-to-manage dashboards has been a massive help to my proficiency. Scheduling content, social listening, and seeing post analytics have helped me to improve my content creation and manage my social media accounts with ease.
What do you dislike about the product?
There are some finicky limitations to Hootsuite when it comes to other platforms like Instagram.
What problems is the product solving and how is that benefiting you?
Managing multiple platforms for my small business. Often, I need to post on multiple platforms simultaneously, read comments and respond, or quickly check the performance of all posts.
Positive experience with Hootsuite from a nonprofit social media manager
What do you like best about the product?
First, I appreciate that Hootsuite offers a discount for non-profits. My next favorite quality is that It is very user-friendly product to use. I am able to schedule across multiple social media apps. Hootsuite offers many educational opportunities- real ones- not just ones to sell their app that you do not really learn new things. I am also able to generate reports and compare social media numbers over time. I can see what is working and what isn't - what types of social media to lean into at any given time. It is easy to get support and speak to an employee.
What do you dislike about the product?
I am not sure if this is something that Hootsuite can fix or if it is an Instagram issues but I cannot schedule alt text for Instagram. I want our content to be accessible and I would really appreciate being able to schedule alt text for Insta just like I can for Facebook, LinkedIn etc. I am also hoping the Hootsuite will add Bluesky to available apps.
What problems is the product solving and how is that benefiting you?
It is important to be able to schedule across social media in one place. I have used the free options that come with different apps but it is time-consuming and you end up doing a lot of repetitive work. It also helps me compare analytics across different social media apps rather than relying on each social media apps offerings and then having to pull those together to analyze myself. The webinars offered also help me keep up-to-date on what is happening in social media- what the trends are- where to start expending effort next. These can all change quickly in social media so it is nice to essectially get free continuing education on a consistent basis.
Comprehensive Platform for Social Media Scheduling
What do you like best about the product?
The link shortener, image library with easy uploads, and the scheduling tool for nearly all social platforms across multiple clients are all incredibly useful for saving time and figuring out the optimal times to post. I also find the recommended posting times to be a particularly valuable feature.
What do you dislike about the product?
There doesn't seem to be a straightforward and clean downloadable summary, making it simple to share with clients a list of their upcoming scheduled posts.
What problems is the product solving and how is that benefiting you?
The platform allows me to schedule posts ahead of time for each client, and I can manage multiple channels simultaneously.
Makes collaborative work a breeze
What do you like best about the product?
The ability to leave internal comments on draft posts has been so helpful in collaborative work with my creative team.
What do you dislike about the product?
Sometimes the tools don't seem to be in the most obvious of places. It's not a deal-breaker once you get used to the dashboard though.
What problems is the product solving and how is that benefiting you?
Hootsuite makes it simple for my team to collaborate even when some members are working remotely. Our workflow, and time management have greatly improved.
Everything you could want in a social media tool!
What do you like best about the product?
The ease of access to connect all platforms, recommended times, Ai assistance!
What do you dislike about the product?
Drafting posts could use a bit more to its UI interface as well as the reporting charts.
What problems is the product solving and how is that benefiting you?
Quick ease to all my social media platforms, content scheduling, and everything with social media management.
Good times with Hootsuite
What do you like best about the product?
I like how easily it connects and how the interface operates. It is pretty self explanatory with how things are laid out. The calendar view is especially useful.
What do you dislike about the product?
There are some areas where I think a drag & drop functionality would be wonderful but this is only a minor "complaint" if it even is one. Also have had some issues with certain updates to just a "twitter" post populating to ther posts but I think this could have been a browser issue.
What problems is the product solving and how is that benefiting you?
Hootsuite makes it easy for me to manage multiple social media accounts from one location along with tracking all of the analytics in one place. This is especially helpful for exporting data for review by our management team.
Great for scheduling and reviewing posts
What do you like best about the product?
Hootsuite is a real life-saver for smaller orgs. As a nonprofit, Hootsuite helps us support our sponsors, mission, and vision by being able to schedule necessary posts for the entire year. It's a great source to help take workload off our plates. Additionally, Hootsuite often shows posts/comments that are harder to find in Meta Business Suite and are sometimes hidden in Twitter, Insta, etc.
What do you dislike about the product?
Hootsuite unfortunately has to deal with issues on other platforms that affect their own performance, sometimes causing scheduled messages to miss their post (you get notified.) Every so often cookies block the image from being included in the post. My biggest wish is that Hootsuite would develop a library of partners handles, as Insta and Twitter don't link until it's posted (ex: the ability to load all business handles so we don't have to research every time.)
What problems is the product solving and how is that benefiting you?
As a nonprofit, Hootsuite helps us solve problems that don't always plague medium/large orgs. The ability to schedule out messages along helps decrease the workload and help our organization look much larger and productive to the outside eye.
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