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Hootsuite

Hootsuite

Reviews from AWS customer

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External reviews

6,487 reviews
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External reviews are not included in the AWS star rating for the product.


    Nicholas K.

Podcast social media management

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
It was really easy to use. The onboarding was very good and the reporting was probably the best thing.
I thought that the pricing and the variety of options that Hootsuite provided was the best in class after I did extensive research into the right social media management platforms to use.
What do you dislike about the product?
I felt that that it did not give enought support in terms of X (Twitter) intergration. Secondly the integration with Linkedin and the ability to tag individuals was not easy to use, that could use some work.
What problems is the product solving and how is that benefiting you?
Being able to have all my social media platforms on one platform was amazing. Most other platforms make it difficult to add more than 5 platforms as there are mulitple add on options, and Hootsuite had the best offering in terms of value in this case, believe me, I checked.


    Elba Beatriz V.

Life Saver

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuit is a great tool for any company that has social media accounts; I love how I can just connect all my company's social media accounts, get insights and analytics, and also get tips all in ONE place. It has helped me with my monthly marketing reports; Hootsuire is cost-effective and efficient.
What do you dislike about the product?
At the very beginning, when I had error messages, the messages were not clear enough for me; I didn't know exactly what was wrong with my posts.
What problems is the product solving and how is that benefiting you?
Hootsuite is helping me organize my social media posts and to analyze my social media accounts.


    Non-Profit Organization Management

Hootsuite is very user-friendly and has great features

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite is easy to use. I enjoy the different features that Hootsuite offers, including the free webinars, trend reports, AI writer, analytics, and the recommended times to post. Hootsuite makes it easier to schedule out my social media posts and keep track of what I'm doing right and what areas I can improve on.

I've also started using the social listening feature, which has helped in other areas of my job outside of social media.
What do you dislike about the product?
My one complaint about Hootsuite isn't necessarily a Hootsuite-issue. I'm unable to link my organization's LinkedIn page to Hootsuite anymore. I believe this was due to a change with LinkedIn's third-party permissions, but it's problematic that I'm unable to use LinkedIn on Hootsuite.
What problems is the product solving and how is that benefiting you?
Hootsuite takes the guesswork out of social media management for me. I don't need to spend a great deal of time doing deep dives on analytics and algorithms to figure out what is performing best, what's not performing well, when I need to post, who my competition is. By utilizing Hootsuite's many features in the correct way, it can do all of that for me.


    Consulting

Saves tons of time

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
I like that I can a) post to many platforms at once and b) schedule posts. This saves a ton of time and seriously reduced the chance for human error on social posts, which is really important for brand management.
What do you dislike about the product?
Connections to some social platforms become undone and need to be reestablished. But this is probably more a platform issue rather than a Hootsuite issue.
What problems is the product solving and how is that benefiting you?
Posting on many platforms at once and scheduling posts in the future.


    Matthew B.

Hootsuite Makes Life Easy for Social Media Managers

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite makes posting the same content to multiple platforms nice and easy. They have great customer support if you have any questions or issues. Integration is nice and easy. I use Hootsuite weekly and it saves me a lot of valuable time.
What do you dislike about the product?
Sometimes tagging people doesn't work correctly but customer support has helped me with these issues.
What problems is the product solving and how is that benefiting you?
Hootsuite saves me valuable time by allowing me to post to multiple platforms in a nice and easy way.


    Consulting

Great tool for social media!

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite is very easy to use and the best for planning multiple social media posts.
What do you dislike about the product?
The only thing about Hootsuite I dislike, and honestly dislike isn't the right word, but when I have had technical issues, I didn't get to speak to someone live. Everything was done through emails.
What problems is the product solving and how is that benefiting you?
I like the addition of the AI in helping create ads that are compelling for our followers etc.


    Market Research

Great budget friendly platform for the basics!

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Really like how easy it is to navigate in the platform, it's very easy for the basics like scheduling and publishing, love the hashtag generator and the link shortening. The basic social listening is a nice addition.
What do you dislike about the product?
Wish they let everyone export analytics to excel not just when you pay a lot more money! And the reporting dashboard is very clunky and busy looking when you have a lot of stats and you can only split your post performance out by platform not everything together. And you can't tag posts unless you pay more sadly.
What problems is the product solving and how is that benefiting you?
Ability to manage and schedule my social content and provide basic analytics to report back to my board on our progress.


    sabryna a.

Hootsuite for Non Profit

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
i like that it is easy to post on mulitple channels at a time quickly
What do you dislike about the product?
it sometimes crashes on safari and won't let me create a post, not sure if thats a technical error but it works fine on chrome
What problems is the product solving and how is that benefiting you?
its allowing me to post on mulitple platforms at a time and its creating less work


    Laura S.

Simple to schedule and manage posting

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
I've been a long-time fan of Hootsuite for scheduling posts and managing multiple streams. It's easy to access, easy to schedule, and so simple to re-schedule or edit posts.

I recommend this to anyone juggling multiple social accounts.
What do you dislike about the product?
It's been difficult to keep up with the tumultuous social media landscape in the last few months - and Hootsuite has been slow to incorporate new platfomrs like Threads or Bluesky, so we're still having to manage those externally.
What problems is the product solving and how is that benefiting you?
Saves me time and energy and allows me to schedule posts ahead of time. Makes it simple to manage multiple posts across multiple accounts, on multiple platforms.


    Real Estate

Social Media Marketing Made Easy

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
I love being able to plan out my posts in advance and the AI assistant makes writing captions even easier.
What do you dislike about the product?
I don't like how you can't post a Facebook story on Hootsuite. I always have to do it myself, which kind of defeats the purpose of using hootsuite and being able to schedule your content ahead of time.
What problems is the product solving and how is that benefiting you?
Hootsuite helps me with social media planning and writers block with the ai assistant.