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Hootsuite

Hootsuite

Reviews from AWS customer

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6,488 reviews
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    Transportation/Trucking/Railroad

Switched to Hootsuite after using another social software

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
I love the Hootsuite analytics. My team uses another CRM and it has decent social analytics. I like how you can get more in-depth in Hootsuite and the layout is easy to understand.
What do you dislike about the product?
I use my laptop to do work, and the social viewing felt a little too compact at first, but I got used to it. Plus, they give you different layout options for viewing, so you can use what you think is best.
What problems is the product solving and how is that benefiting you?
Hootsuite is solving my use of analytics reporting for my team. I used to manually write out and calculate some metrics that another CRM did not provide. Hootsuite analysis has saved me a lot of time.


    Mariyam N.

Hootsuite has made my work easier

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
How easy and convenient it is to post across social media
What do you dislike about the product?
We use LinkedIn the most and it's inconvenient sometimes when we can't directly tag accounts or create different types of posts - it's a little limited.
What problems is the product solving and how is that benefiting you?
It's helping us save time and energy that goes into managing multiple social media. Also, it helps with analyzing our data all in one place.


    Suzy P.

Boosting Business Efficiency with Hootsuite: A Must-Have Social Media Tool

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite has truly been a game changer for my business when it comes to managing social media. The platform streamlines the process of scheduling posts across multiple accounts, saving me valuable time each day. It allows me to plan my content in advance, ensuring that I can maintain a consistent and professional online presence without feeling overwhelmed.

The analytics feature is another highlight—Hootsuite gives me the ability to track engagement, which helps me understand what content resonates most with my audience. This insight has been invaluable for tweaking my strategy and ensuring I'm always hitting the mark.

Overall, Hootsuite has been instrumental in optimizing my social media efforts. It’s user-friendly, efficient, and has made staying organized a breeze. I highly recommend it to any business looking to enhance its social media management!
What do you dislike about the product?
One downside of Hootsuite is that its pricing can be a bit steep for small businesses with limited budgets.
What problems is the product solving and how is that benefiting you?
The ease of being able to post on multiple platforms at one time, huge time saver!


    Tami H.

Best Timesaver EVER

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
I manage multiple social media platforms and this makes it so easy to publish content. Saves me HOURS per week.
What do you dislike about the product?
Nothing that I have discovered so far ,,,
What problems is the product solving and how is that benefiting you?
The biggest problem I had was posting to multiple GMB accounts. It literally saves me hours being able to post all of them at one time.


    Kaleia Y.

A Social Media Gamechanger!

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
When I first was given the task of handling the social media posting and engaging for my job, I was uncertain how I'd be able to manage. I am not someone who is active on social media enough to be able to keep up with logging in daily, posting consistently, and ensuring that there is a variety of posts on each platform. I immediately set up a Hootsuite account to manage this and was blown away by how easy it was to use and navigate. The planning calendar is an absolute gamechanger for me because I can create so many posts ahead of time and schedule them out on any platform I choose. I now am logging into Hootsuite everyday, even when I know that I don't need to, just to look at the calendar and see what's coming up. The software became a pivotal part of my daily work routine and I have since shared it with 2 other coworkers who are able to post on my behalf when I am unavailable. We all use different platforms and the ability to integrate our Facebook, Twitter, Instagram, and LinkedIn accounts is something that makes the day that much smoother for us. My setup with Hootsuite was seamless, having had a great onboarding experience with Vania who provided wonderful support and answered any questions that I had. I love Hootsuite and the load it takes off of social media management.
What do you dislike about the product?
I don't think there is anything that I dislike about Hootsuite. I genuinely think the product is seamless, at least for my use.
What problems is the product solving and how is that benefiting you?
Hootsuite has made the ability to keep up with our multiple social media platforms easy, which is a major benefit because I am able to logon to Hootsuite and manage all of the socials for my job at one time. I don't keep up with my personal social media so it was an adjustment when I was given the task of managing the socials for work - now I find it to be the easiest thing I could possibly do because it's all in one place. Also, before I began managing the socials, our platforms were not very active becuase we did not have anyone who was willing or able to manage them. Now, we are able to be consistent with our posts as well as more engaging and being a non-profit that is centered on community engagement, that means a lot.


    Joshua R.

Hootsuite Review from a non-profit

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy Hootsuite and how easy it is to use with minimal experience. The use of AI also makes it very simplistic and not overwhelming. I use Hootsuite's content calendar every week and have no problem keeping up with multiple posts across many different platforms each and every week.
What do you dislike about the product?
In my opinion, Hootsuite doesn't have any downsides!
What problems is the product solving and how is that benefiting you?
Hootsuite makes it extremely easy to plan a social media content calendar and schedule posts in advance - saving me both time and money!


    Food & Beverages

Great Platform - Useful Analytics, Intuitive UI and Easy to Use

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
Big fan of Hootsuite. I like the useability of the platform. Being new to social media management, their tools are super easy to get your head around. I've used almost all functions of the platform and they function very well - rarely fails to post, disconnected accounts are rare. Implemented into our systems very easily.

Reliable, detailed and easy to use.
What do you dislike about the product?
Cost jumps between tiers are pretty significant. It'd also be really helpful to have some kind of brand listening function for the lower paid tiers.
What problems is the product solving and how is that benefiting you?
Scheduling posts on various social media platforms. Means that we as a business can be prepared with a social media schedule months in advance.


    Music

A Must-Have for Social Media Managers

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite is incredibly easy to use, with a clean and intuitive interface that makes managing multiple accounts a breeze. The implementation was straightforward, and I was up and running quickly. The customer support team is responsive and helpful whenever you need them. I use it daily, and the tool consistently delivers on its promises. The wide range of features—like scheduling, analytics, and team collaboration—ensures it’s a one-stop-shop for managing social media effectively. It also integrates seamlessly with various other platforms and tools, which makes it an excellent fit for businesses looking for efficiency and versatility.
What do you dislike about the product?
While it’s a great platform, the pricing can feel steep for smaller teams or individuals. Some of the premium features, like advanced reporting, could be more accessible. The mobile app is functional but could use a smoother, more intuitive experience for quick edits and updates.
What problems is the product solving and how is that benefiting you?
Hootsuite is solving the problem of managing multiple social media accounts and scheduling posts efficiently. As someone handling a lot of content across different platforms, it’s a massive time-saver. By allowing me to plan and schedule posts ahead of time, it ensures I stay organised and consistent, even when juggling other tasks. The built-in analytics also help track performance, so I can quickly adjust strategies without the need to log into each platform individually. Overall, it streamlines the entire social media management process, giving me more time to focus on content creation and strategy.


    Kim T.

Great scheduling software

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
Ease of creating a post & planning /scheduling posts. Also, I think the reports are excellent at providing metrics that you can use. The new AI feature is good, although I haven't used it often.
What do you dislike about the product?
It is a bit cumbersome if you need to delete a scheduled post.
What problems is the product solving and how is that benefiting you?
The ability to schedule posts for the future if I am involved in a special project or on vacation is very helpful!


    Non-Profit Organization Management

Hootsuite is a great tool for anyone looking to manage their social media all in one place.

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
Scheduling posts is straightforward, making it easy to plan content across all social media platforms we use.

The interface is clean and simple.

One standout feature is its automatic suggestions for optimal posting times. This saves me from having to tediously analize data.

The analytics/ reviews section easily accessible and customizable. With multiple ways to visualize data, it's easier to comprehend the results, and better for me as a visual learner.
What do you dislike about the product?
A frequent issue is platforms disengaging from the system. Since these accounts are owned by my organization, I’m not always able to reconnect them myself. Reconnecting wouldn’t be such a hassle if it didn’t happen so often. Unfortunately, it interrupts workflows and is very frustrating to have to contact my manager with such small details.
What problems is the product solving and how is that benefiting you?
We are a small non-profit and do not have staff dedicated to social media management. Hootsuite is perfect for anyone looking to manage thier social media easly with minimal effort. Its intuitive scheduling, smart analytics, and comprehensive insights make it easy to streamline your social media strategy with a small staff and limited time.