Hootsuite
HootsuiteReviews from AWS customer
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Nonprofit Social Media Manager
What do you like best about the product?
I like that I can post content to multiple platforms from this website and I like the opportunity for detailed analytics reports from various channels. I normally use Hootsuite every day and its navigation is user-friendly. I have not needed to use customer support, however, the emails I receive about updates and virtual workshops are invaluable. I've listened to at least a few workshops each year and usually find new and insightful information.
What do you dislike about the product?
The downside to Hootsuite is that it doesn't link all social media accounts. I have not been able to connect my Youtube channel properly and it does not yet support Bluesky. I have to manually go into YouTube for the analytics. Additionally, tagging individuals on various platforms can get cumbersome, as there may be different handles from site to site.
What problems is the product solving and how is that benefiting you?
Hootsuite allows me to schedule and post content to all connected platforms. That benefits me because I can save time by scheduling content for an entire week, all at once.
Great social media tool
What do you like best about the product?
Hootesuite makes posting on multiple platforms very easy. It is a central hub for our organization's social media accounts. The analytics are a great tool to see what campaigns are effective and which are not.
What do you dislike about the product?
Every now and then, an account will disconnect and fail to post your scheduled posts that day. Hootesuite can be a bit slow and adding new platforms, such as BlueSky.
What problems is the product solving and how is that benefiting you?
I appreciate that Hootesuite has updated their Instagram tagging and allow to schedule posts with the tag feature now.
Saves me so much time!
What do you like best about the product?
What I like best about Hootsuite is how I can upload to multiple platforms at one time.
What do you dislike about the product?
I can't say there's anything I dislike about Hootsuite!
What problems is the product solving and how is that benefiting you?
As someone who works for a start-up, Hootsuite saves me valuable time posting that can be put toward other iniatives.
Easy to Use
What do you like best about the product?
I love how easy it is to schedule posts even with multiple social accounts.
What do you dislike about the product?
I wish there was an easier way to move around posts to different times.
What problems is the product solving and how is that benefiting you?
Planning posts in advance so they don't need to be created same day.
Lifesaver & Game Changer for my Organization
What do you like best about the product?
I work for a tribal government managing socials for our various public-facing deparments. Hootsuite allows me to assist in customer service needs, respond to community members, and empowers department heads to provide high-quality information to social users. Scheduling is huge to maintaining consistant communication and quality content. Onboarding users is a breeze with the training materials Hootsuite provides and the platform is easy to use for all skill sets.
What do you dislike about the product?
The inability to edit posts within Hootsuite.
What problems is the product solving and how is that benefiting you?
Maintaining multiple pages at a time and assisting other departments with their social media needs. As a gov employee, employees are restricted from social media access from their desktops, so this is a secure way for employees to manage their pages efficiently.
An Innovative Way of Managing Social Media
What do you like best about the product?
The scheduling and planning feature is phenomenal. I can plan an entire month's worth of content and the Hootsuite platform handles the scheduling, optimising and metric tracking of each post. Highly efficient, convenient and user-friendly.
What do you dislike about the product?
There's some security features that activate when I'm logging in where I have to verify myself before continuing. A bit frustrating, but at the end of the day, I'd much prefer a platform that keeps my identity, activity and info safe.
What problems is the product solving and how is that benefiting you?
Figuring out what are the best times to post. Hootsuite gives the its recommendations, so I can optimize my content's effectiveness and reach.
Keeping up with the metrics is sometimes a challenge but Hootsuite compiles, organizes and presents the figures into a neat and comprehensive report.
Social media management can be very chaotic, but Hootsuite's features help me to stay on track, organized and stress-free.
Keeping up with the metrics is sometimes a challenge but Hootsuite compiles, organizes and presents the figures into a neat and comprehensive report.
Social media management can be very chaotic, but Hootsuite's features help me to stay on track, organized and stress-free.
Makes Marketing Easy and Streamlined
What do you like best about the product?
Being able to post to multiple accounts across different platforms at once with the added ability of tweaking them per account.
What do you dislike about the product?
The planning feature could be better - I would like to be able to put notes about what I want to post on certain days rather than just start drafts.
What problems is the product solving and how is that benefiting you?
Hootsuite saves me time and allows me to stay consistent with social media
Hootsuite Makes Life Easier
What do you like best about the product?
I love that I can easily edit/adjust images in the program across all platforms
What do you dislike about the product?
LinkedIn mentions do not always come through, which means I need to go into the native program to make this fix once posted.
What problems is the product solving and how is that benefiting you?
All in one social media -- used for all social media (posting, listening, brand reputation)
Using Hootsuite has made my life so much easier
What do you like best about the product?
Hootsuite is just so easy to use. It streamlines everything I am posting on each platform. It makes social media management easy on a day to day basis. Being able to see everything I have scheduled helps with my future posts.
What do you dislike about the product?
I wish the app was a bit more user friendly. It gets the job done but a smoother app would set Hootsuite well above others!
What problems is the product solving and how is that benefiting you?
It is helping me solve the day to day management of posting on all of our social media accounts. That gives me more time to focus on other projects we working on.
Great Tool for Managing Multiple Social Accounts
What do you like best about the product?
Hootsuite has streamlined my social media management process, saving time and improving efficiency. Hootsuite is incredibly helpful for scheduling posts across multiple social media platforms and brands in one place. It provides a clear, organized calendar view, which makes it easy to track and plan content. The ability to schedule posts far in advance has been particularly useful for managing campaigns and ensuring consistent posting during busy periods or holidays.
What do you dislike about the product?
Unfortunately, Hootsuite does not support Facebook Group scheduling, which means those posts have to be scheduled manually on Facebook itself. This adds an extra step for managing groups and can be time-consuming, especially when managing multiple pages and accounts.
What problems is the product solving and how is that benefiting you?
Solving the challenge of managing multiple social media accounts across various brands by providing a centralized platform for scheduling, organizing, and tracking posts. It saves me a significant amount of time by allowing me to plan and schedule content for weeks in advance, ensuring consistency even during busy periods or holidays. The streamlined scheduling process also helps me stay on top of multiple campaigns and ensures I can focus on strategy and engagement rather than repetitive tasks.
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