Hootsuite
HootsuiteReviews from AWS customer
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Effortless Multi-Platform Posting and Scheduling Made Simple
What do you like best about the product?
This tool lets me post and monitor several platforms from a single, central application. Creating posts is straightforward, and I appreciate being able to include both images and videos. I especially value the option to schedule posts ahead of time, as it really helps reduce the pressure.
What do you dislike about the product?
I have not run into anything that I truely dislike.
What problems is the product solving and how is that benefiting you?
Hootsuite helps me save both time and effort.
Clean UI, Reliable Posting, and Great Support! Perfect for Most, Niche Needs Aside
What do you like best about the product?
Functions are clear, the UI/UX is clean and easy to use, and the posts to socials are reliable. Support is very helpful when needed!
What do you dislike about the product?
I'm in a relatively niche industry (tabletop gaming), so the features Hootsuite is lacking that I'd appreciate most are likely just too situational for my circumstances. For general workflow and social media management, however, Hootsuite is great.
What problems is the product solving and how is that benefiting you?
Regular social posts and direct message/comment management are much simpler. I've used a lot of other social management platforms, and Hootsuite seems to handle it the best and the most reliably without too many unnecessary bells and whistles.
Excellent Planning Tools, But Reporting Needs Improvement
What do you like best about the product?
Content planning and duplication/editing across platforms.
What do you dislike about the product?
Reporting features are not user-friendly
What problems is the product solving and how is that benefiting you?
Scheduling and offering analytics in one place
User-Friendly and Educational, But Login Process Needs Improvement
What do you like best about the product?
Hootsuite is very easy to navigate. I also like that they have classes to explain how to use certain features.
What do you dislike about the product?
I Love the software but I do think it is a pain to log in and have to enter this crazy long verification code everytime as well.
What problems is the product solving and how is that benefiting you?
It is making it very easy to plan and post a month's worth of social media on all platforms. I also like that I can log into one platform and access and respond to comments on ALL my social media platforms.
Effortless Content Management with Helpful Analytics
What do you like best about the product?
Hootsuite has made it so much easier to manage my content across multiple platforms. I love that it recommends best times and practices for sharing posts and photos. I also use the analytics to help me with monthly reports for upper management. I use Hootsuite daily for managing comments and found it really easy to implement.
What do you dislike about the product?
Once in awhile I get disconnected from Threads and have a hard time getting back in, but it's rare and not that big of a deal. Any time I've had an issue, customer service has been very quick to respond.
What problems is the product solving and how is that benefiting you?
I have multiple platforms to manage, and social media is only one of my roles. Hootsuite helps simplify my content sharing and helps me keep track of comments. As a government page, that is very important to me. It saves me a ton of time.
User-Friendly and Efficient, But Occasional Posting Glitches
What do you like best about the product?
Hootsuite is incredibly user-friendly. I never find myself wondering where features are located or how to use them, as everything is laid out in a very straightforward manner. The scheduling tool is simple to use and really helps make my week much easier.
What do you dislike about the product?
I've had several instances of my posts not getting posted which is always frustrating - sometimes my accounts will randomly disconnect for no reason and I have to set things up again. I also don't love all of the pop up messages all the time. Nothing that's a deal breaker, just annoyances.
What problems is the product solving and how is that benefiting you?
Hootsuite, above all, truly addresses the ongoing pressure to always be active on social media. Before I started using the platform, I was always reminding myself to post and trying to determine the optimal time to do so. Hootsuite takes care of that for me. It helps me identify the best times to post, and once I’ve scheduled my content, I can shift my attention to managing comments, ads, and other aspects of my social media presence.
Smart Inbox and Insights Shine, But Lacks Some Moderation Tools
What do you like best about the product?
The smart inbox, easy publishing, and competitor insights.
What do you dislike about the product?
The inbox doesn't have all the same capabilities as Sprout Social when it comes to blocking users and deleting comments.
What problems is the product solving and how is that benefiting you?
We are a small team with several social pages. Having all our comments, mentions, and DMs in one place for organic and ads is a game changer. We are more on top of our customer needs.
Effortless Bulk Scheduling and Editing
What do you like best about the product?
I appreciate being able to schedule posts across all our social platforms, and I also like that I can go back and edit posts on specific platforms if I need to remove hashtags or update links. The option to bulk post is valuable, especially since it allows for detailed adjustments as needed.
What do you dislike about the product?
The Pinterest posting feature hasn't been working properly for us. No matter how many times I log in and reconnect, the posts continue to fail and the connection keeps dropping. That could be a Pinterest issue as well though.
What problems is the product solving and how is that benefiting you?
Time management is always a challenge. As someone working in a small business, I have to juggle multiple roles, so having the ability to schedule 30 posts at once is a significant advantage. It allows me to concentrate on other important aspects of the business without constantly worrying about social media updates.
Easy to Use with Powerful Listening Features
What do you like best about the product?
I love how easy it is to use! The listening features are also extremely useful to our agency.
What do you dislike about the product?
I'm not a fan of the app; it is a bit difficult to use. I'd rather use the mobile website because I can access every feature!
What problems is the product solving and how is that benefiting you?
The listening tool and inbox all being in one place is so nice. We have all we need for our social media accounts.
Longtime User, Streamlined Social Management Despite Cost
What do you like best about the product?
I have been using Hootsuite for about a decade to help run my digital media company, and it has consistently met my needs. Despite frequent offers from other vendors, I have chosen to stick with Hootsuite because of its ease of use and integrations, which have significantly improved over the years, with fewer issues encountered recently. Setting up Hootsuite was a breeze, and it's incredibly beneficial for managing social media posts efficiently, allowing me to save time by posting to multiple accounts simultaneously. The platform acts as a centralized hub where I can brainstorm ideas and monitor client activities through versatile dashboards, making the process seamless. The mass scheduling feature is a standout, enabling me to plan a whole year of posts for a client and helping me stay organized and informed. Hootsuite offers excellent dashboards that streamline social media monitoring by setting up predetermined keywords, reducing the need for manual searching. This tool simplifies my work significantly, consolidating valuable data that I have accumulated over the years, making it integral to my operations.
What do you dislike about the product?
I find the AI functionality in Hootsuite lacking. It's not yet perfected, and it would be beneficial if it allowed for seamless interaction with AI in the same space where social posts are edited. Currently, it doesn't simplify the process as much as Chat GPT does. Additionally, the cost of Hootsuite is becoming quite pricey for me as a small company. While I've used Hootsuite for a long time, the increasing cost pressures me to reconsider its value. Lastly, the integration of AI into Hootsuite could be greatly improved by allowing for real-time interactions while creating captions and making changes without needing to reload pages. These improvements could significantly enhance my workflow and reduce dependency on other tools like Chat GPT.
What problems is the product solving and how is that benefiting you?
Hootsuite saves me time by allowing mass scheduling across multiple accounts and provides dashboards for easy monitoring of social media chatter, making it easier to manage clients and streamline operations.
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