Hootsuite
HootsuiteReviews from AWS customer
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An Absolute Game-Changer for Social Media Management!
What do you like best about the product?
All-in-One Dashboard: Easily manage multiple social media accounts from one clean, central hub.
Advanced Scheduling: Schedule weeks (or months) of content in advance with just a few clicks.
Insightful Analytics: Powerful reporting tools help track performance, engagement, and ROI.
Team Collaboration: Smooth workflow for teams with roles, permissions, and approval processes.
Reliable Monitoring Tools: Track mentions, keywords, hashtags, and brand sentiment in real-time.
Advanced Scheduling: Schedule weeks (or months) of content in advance with just a few clicks.
Insightful Analytics: Powerful reporting tools help track performance, engagement, and ROI.
Team Collaboration: Smooth workflow for teams with roles, permissions, and approval processes.
Reliable Monitoring Tools: Track mentions, keywords, hashtags, and brand sentiment in real-time.
What do you dislike about the product?
Pricey for Small Teams: Premium plans can be expensive, especially for startups or solo users.
Limited Features on Free Plan: The free tier is quite restricted—better for basic use only.
Learning Curve for New Users: While powerful, it can feel overwhelming at first.
Slow Refresh Times: Streams can sometimes lag when monitoring live feeds or mentions.
Basic Image Editing: Native image/video editing tools are quite limited compared to dedicated design apps.
Limited Features on Free Plan: The free tier is quite restricted—better for basic use only.
Learning Curve for New Users: While powerful, it can feel overwhelming at first.
Slow Refresh Times: Streams can sometimes lag when monitoring live feeds or mentions.
Basic Image Editing: Native image/video editing tools are quite limited compared to dedicated design apps.
What problems is the product solving and how is that benefiting you?
Managing Multiple Social Media Accounts
Inconsistent Posting & Scheduling Chaos
Lack of Performance Insight
Difficulty Collaborating as a Team
Missing Customer Engagement Opportunities
Wasting Time on Repetitive Tasks
Inconsistent Posting & Scheduling Chaos
Lack of Performance Insight
Difficulty Collaborating as a Team
Missing Customer Engagement Opportunities
Wasting Time on Repetitive Tasks
Great Social Management Platform
What do you like best about the product?
The analytics. There is such a vast array of analytics to work with, and the weekly Social Performance Score is a great indicator when trying to grow a brand. The platform is super easy to use and I've had no issues linking accounts or getting set up. As a marketer I use it every day and couldn't go without it!
What do you dislike about the product?
My only issue is that you can't upload slideshows for a LinkedIn post, meaning I have to schedule direct from LinkedIn in those cases.
What problems is the product solving and how is that benefiting you?
It's great to have everything all in one place, and the analytics have helped grow my company's brand massively - it's very helpful to see weekly what's working and what isn't.
Amazing! Everything I was needing from a scheduling and advertising social media software!
What do you like best about the product?
I love how user friendly the software is! I use it daily at work and I never fail to be amazed by how easy it is to use, whether it's scheduling posts, running ads, or even integrating in new accounts. Makes my job much easier and I work more efficiently. I also appreciate how quick the team is to give updates, ensure everything is running correctly, and how friendly their team/customer support is.
What do you dislike about the product?
I wish there were more social platform choices. It is relatively limited right now so while *most* of my social platforms are now all in the same place with Hootsuite making it easier, there are still a couple social platforms (like Snapchat Ads and Google Business for me personally) that I still find myself having to go to individually to post or create ad campaigns. Would love it if that was all in the software!
What problems is the product solving and how is that benefiting you?
Hootsuite helps me run smoother and more consistent ad campaigns as well as allows me to schedule out posts across several platforms saving me time by having to go into each individual one and doing it manually. I am more efficient and more consistent.
Hootsuite has great metrics.
What do you like best about the product?
I appreciate the metrics that are given for each account as they help give us a tangible item for our clients.
What do you dislike about the product?
I dislike the high price associated with the platform.
What problems is the product solving and how is that benefiting you?
Helping us keep ahead on scheduling so we can ensure we have the right amount of content being published as expected by our clients.
Comprehensive But Disjointed
What do you like best about the product?
Hootsuite is new for me with this team, and it's an application I previously used 7-8 years ago, so I'm familiar with it, but much has changed. I use the product almost daily. What attracted this team to transitioning to this product was the comprehensiveness of this app versus our past chocie. We wanted the improved listening and the perceived simplicity of posting to multiple applications with precise control, but at the same time. The app is significantly more robust and the listening so far has been accurate and insightful. The analytics are also far more detailed and conclusive, and I do like the added evaluations of our posts as well as suggestions for improvement. All of this has been a great and welcomed change we can attach a lot of goals to.
What do you dislike about the product?
Posting is not as simple as I remember, nor as I feel like was described. I do have to post through multiple access points to share with all of our channels. It's a much greater effort in my routine than it was with our previous app. Additionally, posting stories, which was another primary reason to switch, is really not functional for my use at all and I've reverted to posting mobily. I feel like Hootsuite oversold the ability to post Instagram stories and maybe glossed over the ability to post Facebook stories. These aren't seamless, with access to the same tools as mobile, and they really can't be scheduled well from what I've seen. I wish, overall, things were a little more transparent and less disjointed in the interface. That said, the customer service has been fairly easy to work with to try to figure it all out, but I don't think it changes the situation itself.
What problems is the product solving and how is that benefiting you?
The objective for Hootsuite is for it to simplify our processes with social media and make posting throughout our channels faster, more cohesive, and and planned. For us, the idea is not to engage with our channels daily, short of responding to comments and messaging. We're also gaining valuable insight from the analytics, suggestions, listening, and the reporting that follows with these.
Fantastic tool to optimize your social media activities.
What do you like best about the product?
The user friendliness of the platform. Everything is well presented and you can play with the data very easily. Plus, Tik Tok works on the platform.
What do you dislike about the product?
From time to time, certain social media pages are disconnected from the app for no apparent reason.
What problems is the product solving and how is that benefiting you?
Great economies of scale, easy for communication, and planification.
Sweet Hootsuite!
What do you like best about the product?
Hootsuite has been my go to for all of my Social media management and analytics. Its very user friendly, was easy to link all my social accounts to as well. I have 16+ alone people that I manage multiple accounts for so that was important. Jared our Account manager has always been so valuable and helpful and leads us to the right area for assistance. I log into Hootsuite everyday so to have the ease of use of, planning, Scheduling, using AI for quick copy and the analytics all in one is phenomenal.
What do you dislike about the product?
The one downside I have found with Hootsuite is the incompataibilty to post Facebook stories. This si the only catergory I have to go and use the Meta for.
What problems is the product solving and how is that benefiting you?
Hootsuite allows me to have a one stop shop for all things social media, I can stay in the software for, Planning, copywriting, seo, anyaltics and inbox managment.
Great for managing multiple social accounts!
What do you like best about the product?
Most helpful part of Hootsuite is that my onsite teams can schedule their content weeks in advance to limit stressors during the normal weekly workload.
What do you dislike about the product?
I do wish there was a better way to manage social stories.
What problems is the product solving and how is that benefiting you?
Hootsuite is making it easier for our onsite teams to manage their content and it's allowing us to dig into some great analytics.
Best social media platform available
What do you like best about the product?
Flexibility, analytics, ease of use are all strong cases of why we picked Hootsuite. Product keeps improving to meet our needs ie IG collaborations. Their social lisetning AI capabilities are great. We get great support from their account team. Supporting local: we are also a Vancouver based organization.
What do you dislike about the product?
Pricing is on the higher side compared to other platforms we've explored
What problems is the product solving and how is that benefiting you?
Cross posting with ease
AI driven tooks for social listening
Robust analytics suite
AI driven tooks for social listening
Robust analytics suite
Hootsuite is great for Social Media Post
What do you like best about the product?
I like that I have the ability to schedule Social Media post for weeks and weeks in advance without worrying about forgetting a post.
What do you dislike about the product?
I dislike that I cant edit any font or add hyperlinks.
What problems is the product solving and how is that benefiting you?
The ability to preschedule social media post. For a while we would have weeks go by without any post. Using HootSuite I can schedule several post at a time and avoid forgetting any post. Also using the recommendation date future is very useful as well. All of this is very helpful when you have multiple projects going at once.
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