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Hootsuite

Hootsuite

Reviews from AWS customer

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External reviews

6,502 reviews
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External reviews are not included in the AWS star rating for the product.


    Bella T.

Hootsuite review

  • December 02, 2024
  • Review provided by G2

What do you like best about the product?
The Hootsuite interface is easy to use and the integration of AI is useful.
What do you dislike about the product?
Occasionally it glitches and doesn't post something that is scheduled.
What problems is the product solving and how is that benefiting you?
Hootsuite saves a lot of time with it's post scheduling feature and with the AI suggested hashtags


    Sammyuktha J.

A breeze to manage posting each day.

  • December 02, 2024
  • Review provided by G2

What do you like best about the product?
Posting each day is not stressfuul anymore, as I have the caption copied automatically and content downloaded at theat immediate moment to my gallery to upload at that moment. Its a smooth process that I can do without worry. The SEO-capabilities incorporated in the tool is super impressive!
What do you dislike about the product?
Instagram has a feature where you can post 2 to 20 images as a carousel post. Apparently Hootsuite has permission to upload only up to 10 images to instagram. this can be an inconvenience, considering that Instagram algorithm prefers accounts that post carousels with more than 10 images.
What problems is the product solving and how is that benefiting you?
I am a freelancer who has begun offering social media management to client and found that it was taking a lot of time to remember which post to put up when. Hootsuite seemed to be a tool that encompassed a lot of features and the management feature is the one that is helping me a lot right now. I simply have to upload onto the tool, the image or video that would be a post or a reel for the next day and integrate it on my phone app and use the app to post the content daily. I'm looking forward to getting more familiar with the tool.


    Rodney B.

Great program gives great insight

  • November 29, 2024
  • Review provided by G2

What do you like best about the product?
The hands on experience and ease with growing content
What do you dislike about the product?
Price, it's very costly for beginners but otherwise great
What problems is the product solving and how is that benefiting you?
Hootsuite helps with growing your social media audience and it does just that


    Taylor H.

Easy to use!

  • November 28, 2024
  • Review provided by G2

What do you like best about the product?
I have love hootsuite for years, but the recent upgrades and ease to it are amazing!
What do you dislike about the product?
my biggest social media struggle is coming up with content - i wish there were suggested content things besides "national days"
What problems is the product solving and how is that benefiting you?
being able to schedule easily and post on multiple platforms


    Financial Services

It's easy to handle and follow up any interaction

  • November 27, 2024
  • Review provided by G2

What do you like best about the product?
The main thing I like about Hootsuite is that now my team does not need to log in to every social network we have as a brand because they can answer everything from the same place, which was one of our purposes. Besides the fact to follow up promotions, resolve FAQs, and support our customers.
Moreover, the platform is user-friendly, allowing everyone to understand how to navigate it without any difficulty.
What do you dislike about the product?
It is necessary to implement more features to automatize many processes under specific rules, for instance, the possibility to hide, tag, and auto-close certain interactions based on keywords. Something similar could be implemented with the automatic sentiment, even though is assigned taking into consideration the interaction context, it will be useful to feed this tool with keywords.
What problems is the product solving and how is that benefiting you?
We avoid the back-and-forth between our social networks.


    Accounting

Useful Tool

  • November 27, 2024
  • Review provided by G2

What do you like best about the product?
Loving the ability to schedule posts weeks in advance or even just drop draft ideas whenever inspo finds me!
What do you dislike about the product?
I do wish I could create different post formats like carousel, for example.
What problems is the product solving and how is that benefiting you?
Analytics and planning - both help me get ahead and understand results.


    Biotechnology

Valuable tool for creating, scheduling and posting social media content

  • November 27, 2024
  • Review provided by G2

What do you like best about the product?
Hootsuite makes posting social media content a breeze. You can easily schedule content, upload images and videos and see the layout prior to its posting.
What do you dislike about the product?
I don't find Hootsuite's capabilities all that intuitive. I feel like the system and figuring out how to use it can be a bit clunky at times.
What problems is the product solving and how is that benefiting you?
It's helping us to not only post content in a timely manner, but through notifications -- be more responsive to those who engage with it. In addition, it gives us a larger snapshot into competitors, their content and what others are saying about them and us.


    Media Production

Ideally the best - Hootsuite

  • November 27, 2024
  • Review provided by G2

What do you like best about the product?
Hootsuite is truly the best out there and everything is good from analytics to management
What do you dislike about the product?
Client Services Support. Apart from that everything is great
What problems is the product solving and how is that benefiting you?
Allows me to plan ahead and focus on other activities


    Marketing and Advertising

It's okay, but not for me...

  • November 27, 2024
  • Review provided by G2

What do you like best about the product?
Scheduling of posts and easy to view. Easy to find your way around.
What do you dislike about the product?
Does not allow to share calendar on a monthly basis. Weekly is very annoying to send out one by one.
Does not have a Publish Now button either.
What problems is the product solving and how is that benefiting you?
scheduling client posts.


    Wanting Q.

Social Media Strategist

  • November 26, 2024
  • Review provided by G2

What do you like best about the product?
I like how convint to use the analytics from Hootsuite as all the databases from our social media platforms are connected to Hootsuite.
What do you dislike about the product?
Sometimes it's hard to manage the inbox when getting lots of messages.
What problems is the product solving and how is that benefiting you?
Hootsuite illustrates all the data in a clear way which helps me put together the report and analyze it faster and easier.