Hootsuite
HootsuiteReviews from AWS customer
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Hootsuite Levels Up Your Social Media Strategy
What do you like best about the product?
Hootsuite has become an invaluable tool for our company in creating and cultivating employee brand ambassadors. Our sales team quickly learned how to use the user-friendly tool. Microsoft Teams app and single sign-on are a bonus. The admin team likes the robust reporting, and the marketing team as a whole benefits from the metrics, particularly the value that quantifies reach into ad dollars. The Hootsuite support staff was highly supportive and responsiveness during implementation and rollout.
What do you dislike about the product?
On an admistrative level, the interface still feels somewhat clunky, and certain features and functionality can be difficult to find.
What problems is the product solving and how is that benefiting you?
We use Hootsuite primarily for employees to post messages to their LinkedIn connections regarding our company messaging to ensure we are speaking from the same voice.
From Lemon to Lemonade
What do you like best about the product?
We recently switched to Hootsuite from another Social Media monitoring site that was a big fat lemon. Hootsuite has turned my lemon into lemonade, and thank goodness. They had the perfect plan for our business that is easy to use for both helping us track reviews and monitoring all things social media. Their support teams have been great, and integration was simple. I'm in Hootsuite daily to ensure that it's business as usual and that our customers are getting the support they need from us. It's early, but I have a feeling that as we keep learning about Hootsuite and its capabilities, it will only get better and better.
What do you dislike about the product?
So far I haven't found something that I truly dislike, again it's early so I'm still learning to navigate the site. As I learn more, I might find something, but coming from a social media monitoring site that did nothing for me, I can see Hootsuite doing the same, in fact they have already improved our business 100-fold with the ease of their site.
What problems is the product solving and how is that benefiting you?
Having everything in one place so I can seamlessly move from one project to another is a time saver and a game changer!
Great Service and Customer Care
What do you like best about the product?
The customer support. They also have a lot of great add-ons to customize your experience to your needs. It also has easy user interface, which I appreciate. And it is very easy to use. I use it every day.
What do you dislike about the product?
My only issue is I think the analytics should offer more.
What problems is the product solving and how is that benefiting you?
Hootsuite gives us a great read on our members and helps us offer content based on their interests. We struggled with that until the Listening app.
Best tool for collaborative planning
What do you like best about the product?
Intuitiveness, AI recommendations and clear overview
What do you dislike about the product?
Analytics in enterprise are too basic and disconnects too often from networks
What problems is the product solving and how is that benefiting you?
All market can plan and publish the global assets with adaptions and translations
It does the job when you manage different regional coordinators across the country
What do you like best about the product?
The streams section lets you see everything when I go back and tag my content.
What do you dislike about the product?
Instagram quality drops and crops out images.
What problems is the product solving and how is that benefiting you?
Having a place where my 12 regional leads can all know the social media schedule. The system of tagging is great as well.
Everything in one place
What do you like best about the product?
Very easy to build reports and review social media stats across all platforms. Incredibly helpful when we're reviewing the entire year to see what worked well and what didn't. Responsive customer service team.
What do you dislike about the product?
The main downside is the integration with Meta. We typically see discrepencies with data being pulled in from the Meta platforms. It also doesn't include collaborative post data.
What problems is the product solving and how is that benefiting you?
Hootsuite helps with annual social reviews, the ease of being able to manage all channels for multiple brands all in one place.
Fantastic tool for managing multiple social media accounts
What do you like best about the product?
Hootsuite is a great tool for managing a number of social media accounts at one time, with the ability to schedule posts to different platforms and schedule them for the best times.
The level of analysis provided is great, and offers insight into how effective social media strategies and content are proving to be.
The level of analysis provided is great, and offers insight into how effective social media strategies and content are proving to be.
What do you dislike about the product?
I can't think of any major downsides of the platform, it's a really effective tool for what I use it for as a marketing manager.
What problems is the product solving and how is that benefiting you?
It allows us to schedule posts and manage posting frequency, as well as being able to share drafts around the team.
It also provides useful insights as to what is popular and effective with our audience, to allow us to plan and create more of the same content.
It also provides useful insights as to what is popular and effective with our audience, to allow us to plan and create more of the same content.
A great tool for managing sccial content and analysing performance across multiple accounts
What do you like best about the product?
Hootsuite is super easy to use, allows the team to schedule posts in advance which saves time or means you don't need to be online early in the morning or over weekends. It also is great for posting on multiple accounts whether that's on the same social network or different.
The analytics tool are also fantastic. They allow me to analyse and compare our accounts against each other to see where improvements can be made.
The analytics tool are also fantastic. They allow me to analyse and compare our accounts against each other to see where improvements can be made.
What do you dislike about the product?
Not being able to create reels for Instagram
What problems is the product solving and how is that benefiting you?
Hootsuite saves me so much time on reporting. I used to have to report on social accounts seperately by exporting from different sources then comparing and analysing. I can do this all in Hootsuite now. It also allows me to easily schedule and post across multiple accounts.
Helpful with team organization and post creation/scheduling
What do you like best about the product?
Hootsuite has helped organize our social media team and has ensured that we can promptly address any inquiries we receive across all social platforms. It's been beneficial to schedule social media posts from a single platform instead of using multiple tools. We use Hootsuite daily, and being able to centralize our reporting has greatly improved how we view our analytics and made it easier to measure the performance of our channels. Setting up all of our channels to Hootsuite was a very simple process and we've had excellent customer support from our account managers.
What do you dislike about the product?
I would like to highlight an issue regarding the inability to select a cover photo when creating a post. Currently, only five options are available for videos, and often the images provided are blurry, making it difficult to showcase what we want on our profile grids. It would be beneficial to have the option to choose a custom cover photo for TikTok during the post-creation process.
What problems is the product solving and how is that benefiting you?
Hootsuite has helped us centralize our analytics across all our companies and streamline our interactions with consumers engaging with our content. We can now establish an efficient social media listening team that promptly addresses inquiries and concerns, ensuring timely responses to maintain engagement across all our channels.
Hootsuite has been extremely vital for us tracking our organic social metrics to upper management.
What do you like best about the product?
Many things: Social Listening, Hootbio, joint inbox for the 2 brands, having all the platforms in one spot.
What do you dislike about the product?
The only headache are the features that TikTok hasn't release to Hootsuite yet.
What problems is the product solving and how is that benefiting you?
N/A
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