Hootsuite
HootsuiteReviews from AWS customer
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Hootsuite is Easy-To-Use and Effective When Planning Social Content
What do you like best about the product?
The most helpful part about Hootsuite is the planner -- you can schedule everything you need in one window and if you need to tweak it for other platforms, it is easy to do. The reporting section is also very easy to navigate and create custom reports.
What do you dislike about the product?
I wish you could customize analytics of one tag to another tag during certain periods.
What problems is the product solving and how is that benefiting you?
Automatic postings once scheduled, building out my own reports and having to manually report on metrics like I was doing before.
Hootsuite Review
What do you like best about the product?
I like the ability to see all streams in one spot. It makes it easy to differentiate what content is going out on each unique platform. I also like how user-friendly the analytics tab is. As someone with not a ton of data-pulling experience, Hootsuite makes it super easy to pull and comprehend data-insights that help me make informed decisions on social.
What do you dislike about the product?
One thing that bothered me was the inability to schedule Tweets that were longer than the typical character count. While our company pays to have more characters, that change isn't reflected in Hootsuite, making us have to post natively when wanting to post a longer tweet. This makes it hard to see a schedule all in one place and was an added difficulty.
What problems is the product solving and how is that benefiting you?
Hootsuite makes it easy to have and pull analytics all in one spot. The ability to save reports and then use them/refine them later is very time-efficient for me. Rather than starting a new report from scratch each time I want to see social analytics, I am able to just refer back to that initial report I made and go from there.
Hootsuite helps us manage over 20 school's social media accounts
What do you like best about the product?
Hootsuite's service is outstanding. The team has ensured that our users stay on top of social media trends so that we can maximize our engagement. Since implementing Hootsuite at our organization, our reach has grown 31% and we have grown our engagement on 3 additional channels extending our demographic reach.
What do you dislike about the product?
Hootsuite really needs to work on some of the features that you can only do natively on a platform, including going live on Facebook, liking and connecting with other profiles, creating boomerangs, etc..
What problems is the product solving and how is that benefiting you?
We have 20 different schools that have accounts on 5 different platforms. Hootsuite allows us to easily post network wide as well as from the individual locations.
A helpful tool for social scheduling
What do you like best about the product?
I like how Hootsuite allows you to see a holistic picture around what is scheduled and can easily track links, track analytics and see the month's content at a glance. They have lots of learning opportunities that are super helpful as well.
What do you dislike about the product?
One thing that is a little frustrating with the platform is that it can be hard to see paid metrics at a glance when you are looking at analytics. Some of the metrics that pop up are sometimes mixed organic and paid and it would be nice to have a better breakdown available.
What problems is the product solving and how is that benefiting you?
Hootsuite gives a full calendar view of content that is going to be released and allows you to tag each piece of content to easily see performance of different campaigns. This is a great feature to have!
A solid social media management tool with attentive and affable account managers
What do you like best about the product?
The people behind it always look out for our team and take our needs into consideration and tranform high expectations into reality.
What do you dislike about the product?
The new social listening tool is great to have, I would like if they sourced the data from a wider variety of social media platforms. I also think the basic search tool could be shaped up a bit so conducting competative analyses was more convenient. Also, scheduling content could be revised so it can be a more viable option (ie scheduling stories through Meta, video length limits, etc.)
What problems is the product solving and how is that benefiting you?
The social listening tool is a great solution and addition to Hootsuite. I think they have a robust analytics tool to easily visualize data for reporting actionable insights.
Hootsuite Review from EyeMed
What do you like best about the product?
It's a great self-service tool and my favorite thing about using it is the way it brings all social activity together in one place to view engagement and trends across all platforms.
What do you dislike about the product?
The engagement with an account manager is lacking. Our monthly touchbases are focused on selling new features of the tool, while our questions about existing functionalities are sent back to other internal SMEs but often left unanswered. That said, we are left to navigate questions about the tool on our own.
What problems is the product solving and how is that benefiting you?
Hootsuite has been helpful in collecting results from social engagement that can be shared back with our executive team in meaninful ways - comparing to competitor activity, perspectives across the industry, and analyizing audiences to shape content strategies.
Making scheduling content easy
What do you like best about the product?
I most like managing our content for all of our platforms in one place.
What do you dislike about the product?
We are still not about to schedule a lot of things through Hootsuite. We still use Meta for issues uploading videos and stories.
What problems is the product solving and how is that benefiting you?
The ability to schedule posts for Tik-Tok now is great. It could be better with the ability to respond to messages and comments through Hootsuite.
An effective social media management platform with challenges
What do you like best about the product?
Implementation was fairly smooth and customer support was responsive and attentive
What do you dislike about the product?
The UI and overall UX was less intuitive and user-friendly than expected. Occasional issues with data connections, but those were still resolved fairly quickly.
What problems is the product solving and how is that benefiting you?
Hootsuite helped us centralize our social media data and posting, which enabled us to more effectively track our internal social media KPIs easily and ensure consistent social presence across multiple platforms.
All In One Social Management - Hootsuite's Got It
What do you like best about the product?
The things I like most about Hootsuite are the comprehensive analytics, the ease of posting/scheduling, and how several members of my team can all log in and get things done at the same time. It makes things easy- even for someone like me that's not in the tool all the time. It's user-friendly and intuitive!
What do you dislike about the product?
I wish Hootsuite had the capability to integrate with NextDoor.
What problems is the product solving and how is that benefiting you?
We have several different operating companies that exist within a family of brands. Hootsuite makes posting varied posts for multiple accounts easy. Our CX team also uses the SparkCentral side of Hootsuite as well. They find it easy to use and the tools pair well together for when our team (the marketing team) needs to check in on comments or follow up on things.
First Time Hootsuite User
What do you like best about the product?
What I like best about Hootsuite is its user-friendly platform for managing multiple social media accounts in one place. It is a lot easier for efficient scheduling, monitoring, and analytics, and I can track performance across different channels.
What do you dislike about the product?
One thing I dislike on Hootsuite is the the reaction time when you are posting for multiple accounts with multiple social medias. Any time you click any button it would take 10-15 sececons to load.
What problems is the product solving and how is that benefiting you?
Being able to post the same thing across multiple accounts on social media.
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