Hootsuite
HootsuiteReviews from AWS customer
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Hootsuite helps our team deliver exceptional social results
What do you like best about the product?
Hootsuite makes creating and scheduling posts a breeze. It helps keep our team organized so we can be effective when executing our social media strategy. Also, can't say enough about the team we work with at Hootsuite, they are such great partners for us and regularly go above and beyond.
What do you dislike about the product?
Sometimes tagging people on LinkedIn through Hootsuite can be tedious.
What problems is the product solving and how is that benefiting you?
Hootsuite allows us to manage all of our social accounts in one place. It provides visibility to all of our team members and saves us valuable time.
Great HootSuite experience with Davis and his team
What do you like best about the product?
The ease of use - the software is extremely user-friendly. The customer support has been top-tier and we haven't had any issues on that front. We were also able to implement and integrate easily from another platform which was of top concern to us.
What do you dislike about the product?
It's a bit expensive which can be an obstacle for smaller companies (although worth the price).
What problems is the product solving and how is that benefiting you?
Instead of posting across multiple platforms, this allows me to post in one place. Additionally this has a proofing/approval function that has been extremely beneficial to the marketing team. The calendar and analytics are also extremely helpful and heavily used on a day to day basis.
Great tool for different clients, just for one a little bit expensive.
What do you like best about the product?
I can take a look of all the brands we are managing and have an overview of what's going on.
What do you dislike about the product?
i've known Hootsuite for almost 10 years, and i've seen the changes but i don't feel them like groundbreaking. Sometimes is not enough for the needs of the work.
What problems is the product solving and how is that benefiting you?
Social listening integrated on the same tool is easier to handle and i can take almost a 360 look for reporting
Great platform!
What do you like best about the product?
It's simple to use and to roll out across an enterprise organisation. We've been using Hootsuite for three years now and it's hard to fault it. We have a team of 75 users with varying levels of social experience and this platform addressed most of their needs.
What do you dislike about the product?
At times, the platform feels like it's very modularised and the analytics isn't necessarily connected to planner or streams. It would be great to see more connective tissue between the various modules so they all feel like they are part of the same environment. For example, it would be good to edit tags in analytics or planner and not have to edit them in streams. Similarly, it would be nice to see comments in post performance reports and not need to do this in inbox or streams.
What problems is the product solving and how is that benefiting you?
It helps us administer access to a global marketing and communications organisation. It also helps us scheduled content and have visibility of all scheduled content in one place. The platform also helps us measure our performance and make improvements based ont he results we are getting.
Great tool that's always improving!
What do you like best about the product?
I like that there is a level of checks when posting content. I also love the AI caption writer.
What do you dislike about the product?
The performance difference on ads when posted through here vs directly on the social channel (specifically Meta). I wish there was also a way to get our accounts verified through here vs dealing with tiktok/meta/youtube individually.
What problems is the product solving and how is that benefiting you?
Having the social media management all in one place.
State of the Art Social Management Platform
What do you like best about the product?
Hootsuite is a erobust tool for managing social media. It's easy to use and well laid out. You can keep track of all your accounts in one place, schedule posts ahead of time, and see how well your content is performing. It's also great for teams, as you can collaborate and assign tasks easily.
What do you dislike about the product?
Pernissions and approvals are a little tricky to figure out at first
What problems is the product solving and how is that benefiting you?
Hootsuite allows us to consolidate multiple global and regional accounts into a single platform. This simplifies tasks like scheduling posts, monitoring conversations, and analyzing performance. Through approval workflows and post histories, Hootsuite reduces the risk of human error and allows for accountability.
Hootsuite is a great partner for Higher Ed
What do you like best about the product?
Hootsuite offers many of the tools and functionalities that I need to manage social media for a post-secondary institution. I think what I love most though, is how engaged my customer success team has always been. If the platform isn't working how I need to it to work, they listen to my feedback, give me opportunities to provide my feedback directly to product team, they advocate for what I need to be added to the platform. Over the years I've watched Hootsutie grow and change and I can see many of my comments reflected in those changes. Having a tool that works for, and is easy for my team to use, is great, having a tool that works for me and evolves with me, thanks to the receptive team is a pretty cool thing.
What do you dislike about the product?
I'm an avid Content Library use and while the content Library is great, I can now see opportuities for an evolution to make it more user friendly.
I would like to see some more robust team management fuctionality that helps us ensure we don't miss a response window if an assigned team member doesn't action the content in time.
I'd be happy as a clam if Instagram's API would allow alt text from Hootsuite.
I would like to see some more robust team management fuctionality that helps us ensure we don't miss a response window if an assigned team member doesn't action the content in time.
I'd be happy as a clam if Instagram's API would allow alt text from Hootsuite.
What problems is the product solving and how is that benefiting you?
Hootsuite allows us to easily manage and post to multiple channels quickly and efficiently.
The team functionality helps to increase collaboration.
The team functionality helps to increase collaboration.
Great for centralised social media management
What do you like best about the product?
The ability to manage it centrally and to collaborate with local social media marketing teams. The features that make this possible are the content library, tracking tagging and the great Inbox 2.0 setup.
It's easy to use, has an easy integration with ads, and I therefore found it easy to onboard our teams to implement Hootsuite as our central social media management system.
We're also impressed with their customer support team who address and resolve issues quickly and efficiently.
It's easy to use, has an easy integration with ads, and I therefore found it easy to onboard our teams to implement Hootsuite as our central social media management system.
We're also impressed with their customer support team who address and resolve issues quickly and efficiently.
What do you dislike about the product?
It's not possible to filter posts in the calendar using the "tags", only the "campaign".
What problems is the product solving and how is that benefiting you?
They're making it possible to support different content types in the content library and Amplify. This would benefit me because it would make our content management process more efficient, which means I can better support our local social media teams.
Good UI, helpful people, lots of features
What do you like best about the product?
Clean UI, engaged customer success partner, effective at getting the job done
What do you dislike about the product?
I think we essentially bought more than we needed with them - they are very feature rich, but it takes a good bit of labor investment to actually activate all of the things that they offer on the platform
What problems is the product solving and how is that benefiting you?
Managing content on multiple social platforms
Hootsuite has been a game-changer for my social media management!
What do you like best about the product?
The top things that I love about Hootsuite are 1) the platform is extremely user-friendly 2) they offer social listening features 3) you get account managers who feel like an extension of your team 4) Hootsuite academy for training 5) easily integrates feeds, inbox, and more!
What do you dislike about the product?
There hasn't been much I dislike at all. However, I have had a recent ongoing error with the dashboard and I am working with support to try to resolve it. They are quick to respond and truly want to help, but for some reason, so many changes are happening to my dashboard as they navigate the issue.
What problems is the product solving and how is that benefiting you?
Hootsuite has helped so much in managing social media content and brand management. Using this tool has made my work flow faster and easier.
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