Hootsuite
HootsuiteReviews from AWS customer
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Makes managing social easy
What do you like best about the product?
Extremely useful for managing multiple social accounts. We have multiple brands so it is essential we have a platform like this which makes it easy to see everything in one place.
What do you dislike about the product?
Not much to fault. Some of the more advanced features can be complicated for basic users.
What problems is the product solving and how is that benefiting you?
The ability to manage multiple social accounts in one place.
Fantastic Social Media Scheduling and Moderation Tool
What do you like best about the product?
What I like most about Hootsuite is its user-friendly interface, reliable customer support, seamless integration with other business apps and the convenience of being able to post and engage with followers all in one place.
What do you dislike about the product?
What I dislike about Hootsuite is that it doesn’t allow me to schedule link in bio activity in advance. This creates a challenge as I have to manually update my separate link in bio page after the post has been published.
What problems is the product solving and how is that benefiting you?
Hootsuite benefits me by saving time as I can post across multiple channels in a single action rather than duplicating posts on each platform. Its robust social media analytics allow us to track year-on-year engagement and assess content effectiveness without relying on extra tools. Additionally, Hootsuite helps us identify key trends, like optimal posting times, which feed directly into our social strategy. The Social Listening module also provides valuable insights into online conversations about our company or relevant topics, reducing the need for additional tools and asissting with future content development.
Hootsuite
What do you like best about the product?
As we have limited resources, Hootsuite's ability to allow us to schedule posts (which not all platforms allow natively) is incredibly valuable when I have to be offsite. However, the greatest value is likely its analytical tools. Having all of our metrics in one place, with the ability to look back and compare to other time periods, is a tool I use frequently. It plays a significant role when analyzing the success of a particular post or campaign.
What do you dislike about the product?
Although this is not the fault of Hootsuite, there are some limitations as it relates to usage with LinkedIn (like the ability to tag personal pages). This has limited our use of Hootsuite with that particular platform.
What problems is the product solving and how is that benefiting you?
The ability to schedule posts and having easily viewable metrics in one spot.
Hootsuite is a great tool for Community management and social media publishing
What do you like best about the product?
I like being able to schedule posts in advance while also linking UTM parameters.
What do you dislike about the product?
Hootsuite does not support posting 2 different types of media in one post, often prompting the use of native platforms.
What problems is the product solving and how is that benefiting you?
Hootsuite solves the issue of having to log into multiple different platforms to engage with our audience. With Hootsuite's streams tab, I'm able to respond to comments in one dashboard.
Hootsuite is Organized & Cutting Edge
What do you like best about the product?
Hootsuite keeps all of our social channels organized and optimized well. They are always ahead of the game on new technology and social features and offer ample training to understand new features. Compared to other social management systems, they are much more organized, functional, and tech forward.
What do you dislike about the product?
Hootsuite is great, but they do push to add on addtional features frequently. We are happy with our service as is currently and it fits our budget.
What problems is the product solving and how is that benefiting you?
Hootsuite helps us look at our content performance overall with both paid and organic analytics combined and an ROI to asses account performance. It has the best analytics hands down.
Great step towards automation of your backend processes
What do you like best about the product?
I love Hootsuite as it allows to centralize management of corporate social media channels and build stronger and faster engagement with customers. Call Center agents see all comments under our posts and can respond immediately. Moreover, we are very happy with Employyes advicacy program, where our staff are able to posts on their social media channels content created and approved by the Bank. It boosts our followership, and at the same time positioning our employyes as experts on the market.
What do you dislike about the product?
I would love to see more AI integrations in content writting. When we create a post to be able to use AI to porpose content on the specific topic for us and media houses. Moreover, addition of AI to Employee advocacy program would be great, so we could personalize the experience even more and buold more trust in AI capabilities.
What problems is the product solving and how is that benefiting you?
1. Centralization of all management of social media channels, properly tracking budget spent per channel
2. Ability of engage more with customers in a timely manner, building stronger engagement
3. Increased internal engagement as employees can advocate for the bank, become experts on the market and even propose their own content. It gives a sense of inclusion and sense of purpose.
2. Ability of engage more with customers in a timely manner, building stronger engagement
3. Increased internal engagement as employees can advocate for the bank, become experts on the market and even propose their own content. It gives a sense of inclusion and sense of purpose.
Easy to Use SSM Tool
What do you like best about the product?
I like how many team members I am able to add/manage in Hootsuite. I looked at many SSM tools and did not find any others with the pricing Hootsuite offered for the number of users I needed.
What do you dislike about the product?
I wish I was able to tag other Instagram accounts via the scheduling tool as well as geotag.
What problems is the product solving and how is that benefiting you?
I wanted to consolidate my approval workflow. It used to live in email chains but with Hootsuite it now lives there. I am able to create boundries as needed. If I want posts won't go out until I review them.
Hootsuite is my one stop shop for day-to-day tasks.
What do you like best about the product?
I absolutely love the scheduling and inbox features. It's great having everything I need in one place and eliminating the need to do things natively in every platform. I use both features several times a week.
What do you dislike about the product?
I dislike the data limitations from each of the platforms I primarily use - Facebook, Instagram and TikTok. There is always one metric that seems to be missing due to limitations set by the platforms.
What problems is the product solving and how is that benefiting you?
Hootsuite helps me solve my biggest issue in my role, lack of resources. It's almost like having another head count on the team due to the ease it provides from its features like the inbox and scheduling tools. The social listening tool also benefits our company as a whole, as it has everything in one spot that we can easily navigate in stressful moments of crisis.
A social media managers dream
What do you like best about the product?
A super easy to use platform. You can get easily set up and started in minutes.
What do you dislike about the product?
The reporting is not as robust as depending on your plan as some other tools, but the ease of use makes up for it.
What problems is the product solving and how is that benefiting you?
Hootsuite allows us to have a single source of truth for our social media management functions. Content management, reporting and listening all in one.
Hootsuite: The ultimate tool to simplify and streamline your professional social media management.
What do you like best about the product?
Hootsuite is a powerful tool designed to make social media management simple and efficient. With its user-friendly interface and a wide range of functionalities, it’s perfect for professionals looking to streamline their workflows. I use it daily to manage tasks like scheduling posts, analyzing performance, and overseeing multiple accounts, and it never disappoints. Regular updates keep the platform ahead of trends, while their excellent customer support ensures you’re never stuck if you need help. Hootsuite truly has everything you need for seamless social media management.
What do you dislike about the product?
While Hootsuite is an incredibly useful tool for daily social media management, there’s always room for improvement. The look and feel of the analytics section could be more modern and user-friendly, making it easier to navigate and extract insights. The Amplify feature, though valuable, would benefit from improved user management functionalities to simplify administration. Additionally, the AI implementation, while promising, still has room to grow in delivering more seamless and intuitive automation. Enhancing these aspects would take Hootsuite’s efficiency and user experience to the next level.
What problems is the product solving and how is that benefiting you?
Hootsuite excels at unifying our team’s content calendar, making collaboration seamless and efficient. It provides a clear, organized overview of everything planned, ensuring everyone stays aligned and on track. The platform’s intuitive design makes it incredibly easy to use, streamlining workflows and saving time across the board.
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