Hootsuite
HootsuiteReviews from AWS customer
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Best in the industry
What do you like best about the product?
I appreciate the publishing rules. For an organization this means that we can designate publishing and reviewing members. Customer support is top notch. Many great features
What do you dislike about the product?
It can be a little complex to get started with
What problems is the product solving and how is that benefiting you?
Publishing as an organization can be complicated. Hootsuite solves this with multiple member rules
We love Hootsuite! Best thing for our social team
What do you like best about the product?
We love using Hootsuite for reporting, competitive benchmarking, social lsitening, and scheduling! It's an incredible all in one tool
What do you dislike about the product?
The only improvement I can think of is I would love to see a feature added to see trended data in a better way
What problems is the product solving and how is that benefiting you?
It makes it super easy for us to schedule out content, suggest when to post content, and see everything in one place. The robust reporting tools are truly what make it worth it for us, though. We rely on multiple reports to report MoM, QoQ, YoY, and benchmark against competitors.
Hootsuite is an effective tool to help organise, analyse and report against social media content.
What do you like best about the product?
The listening and analytic tools during incidents.
What do you dislike about the product?
It doesn't integrate with our customer management system.
What problems is the product solving and how is that benefiting you?
Hootsuite is allowing us to better listen to our customers and other concerns relating to DCWW and the wider water industry.
Excellent product
What do you like best about the product?
It's enterprise level, with a lot of features
What do you dislike about the product?
The program is expensive, which can be a challenge for smaller companies
What problems is the product solving and how is that benefiting you?
Keeping our social media running smoothly
Our Hootsuite Experience
What do you like best about the product?
I've been using Hootsuite for several years now and couldn't recommend it enough. Our office produces a large volume of content and the scheduling system within Hootsuite is what makes that possible. And they are continually adding features that make scheduling and management even easier, such as creating collaborative IG posts or the ability to leave comments and edits on drafts/scheduled posts.
What do you dislike about the product?
I don't really see a "downside" to Hootsuite. I think the biggest challenge we have is that social platforms are constantly evolving and changing, so making sure that Hootsuite can adapt to those changes is key. Sometimes it can take longer for Hootsuite to "catch up" and that occasionally means planning, posting, analyzing is harder in Hootsuite for that brief time.
What problems is the product solving and how is that benefiting you?
There are several problems that Hootsuite is helping us with:
-Content Management: we post a large volume of content and it is only possible to do so because we have Hootsuite
-Content Visualization: we always want to make sure the content we're making (copy, videos, photos, etc.) will look good on the platform and display the way we'd like it to, so Hootsuite's previews is crucial to us.
-Content Value/Justification: the analytics and social listening tools really help us monitor, build reports, and explain to leadership about the value of our social work.
And this isn't neccessarily a problem that they've helped us fix, but the support we receive from the higher education Hootsuite team is quite valueable to our team. The profesional development opportunities they provide, questions they can answer, and industry insights they give us are priceless.
-Content Management: we post a large volume of content and it is only possible to do so because we have Hootsuite
-Content Visualization: we always want to make sure the content we're making (copy, videos, photos, etc.) will look good on the platform and display the way we'd like it to, so Hootsuite's previews is crucial to us.
-Content Value/Justification: the analytics and social listening tools really help us monitor, build reports, and explain to leadership about the value of our social work.
And this isn't neccessarily a problem that they've helped us fix, but the support we receive from the higher education Hootsuite team is quite valueable to our team. The profesional development opportunities they provide, questions they can answer, and industry insights they give us are priceless.
Great software that's easy to use with exceptional support!
What do you like best about the product?
Hootsuite makes it easy to organize and schedule out posts across multiple social media accounts. This is also true for our Hootsuite Amplify account to allow our employees to do the same with premade content.
What do you dislike about the product?
I can't think of anything that I don't like about Hootsuite at this time.
What problems is the product solving and how is that benefiting you?
Hootsuite is allowing us to quickly post our content to many different social media accounts and scheduling them out. We are loving the Hootsuite Amplify program that allow us to create content for our employees to post as themselves!
Streamlined Efficiency
What do you like best about the product?
Our team markets and runs social media accounts for our company's 13 businesses. Hootsuite streamlined the process of scheduling and posting content for our team. I also enjoy the insight feature for monitoring chatter online and measuring our reach. Our team uses Hootsuite daily, and it has cut the time it takes to post our content in half. Linking our accounts to Hootsuite was quick and easy. Patrick Loughnane has been great to work with and he is always quick to reply when we need assistance.
What do you dislike about the product?
Our social media content creator does not like that she does not have as many emojis when posting through Hootsuite.
What problems is the product solving and how is that benefiting you?
Managing all of our 13 social media pages. It makes mass posting content very simple.
Support and communication has been great
What do you like best about the product?
The support and response time from our Customer Account Manager and Customer Success Manager
What do you dislike about the product?
So far we have strugled with an option (tiktok inbox) that hootuite does not had until now
What problems is the product solving and how is that benefiting you?
Integrating Tiktok private inbox that we didnt had.
Amazing support in helping make the switch from Sprout Social to Hootsuite
What do you like best about the product?
The way you can adjust messages for each social media platform has saved me hours of work! Great new features are being added monthly, and the Talkwalker integration is a welcomed addition!
What do you dislike about the product?
Would be great if they got an online support chat instead of a support email address.
What problems is the product solving and how is that benefiting you?
Hootsuite is a great way to schedule our social media messages and work as a team monitoring incoming private and public messages. Through their analytics we can keep up our game and understand best practices.
Friendly tool and platform
What do you like best about the product?
easy to use
contents easy to be implemented
friendly
efficient
collaborative
good service and customer support
contents easy to be implemented
friendly
efficient
collaborative
good service and customer support
What do you dislike about the product?
I have no specific psuh backs when using the tool
What problems is the product solving and how is that benefiting you?
it helps sharing ein the same platform our social media content and see which country has used it in local languages
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