Hootsuite
HootsuiteReviews from AWS customer
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4 out of 5 Stars
What do you like best about the product?
Hootsuite is a powerful social media management platform, and there are a lot of things that stand out about it. One thing that stands out is its bulk scheduling feature, which allows you to plan and schedule content for days or even weeks in advance, helping to maintain a consistent presence online without having to manually post every day.
What do you dislike about the product?
We've had a few instances of bugs happening when scheduling posts (example: preset utm links built in hootsuite that dropped off of our posts) and I'd say we had pretty slow customer support.
What problems is the product solving and how is that benefiting you?
Prescheduling social posts and managing content from multiple teams.
Attentive and Informative Staff
What do you like best about the product?
During the onboarding process, my team members and I had many questions (and I mean MANY). All of the Hootsuite staff that we encountered answered our questions promptly, in a kind fashion, and with great detail. Them helping us out has made our onboarding process easy and exciting.
What do you dislike about the product?
I can't think of anything there is to dislike about Hootsuite!
What problems is the product solving and how is that benefiting you?
We want to be able to manage all things social media in one spot, and Hootsuite allows us to do that. From creating and posting to listening to media mentions, Hootsuite has us covered.
It is amazing to use Hootsuite and will definitely recommend to all my friends and colleagues
What do you like best about the product?
the accuracy and the ease of using the platform
What do you dislike about the product?
the reports could have been more elaborate
What problems is the product solving and how is that benefiting you?
Hootsuite has really helped to sort out our social media posts and posts everythign with accuracy
I love Hootsuite
What do you like best about the product?
The ease of prescheduling content and the hashtag suggestions
What do you dislike about the product?
unable to see all previews on certain apps
What problems is the product solving and how is that benefiting you?
Providing me more time to be able to schedule on Monday and then just do a few retweets via week
Very user friendly & saves me so much time!
What do you like best about the product?
I like the calender view, it's clear, easy to navigate and allows me to have a full overview of what I've scheduled. The intergrations with social apps as well was very quick and easy.
What do you dislike about the product?
The app is not as great as the web domain; I'm unsure if it is my device or the app its self but the screen exapnds over so you cannot see what is going on and you cannot as easily schedule posts to the time & date you want.
What problems is the product solving and how is that benefiting you?
Time management is top of my problem solved list! Being able to see what I'm creating, knowing the best times to schedule and easily flipping between multiple accounts is fantastic. It is also really beneficial to me & my clients to see how the post will look on each platforn.
A Great Analytics Tool and Wonderful For Marketers
What do you like best about the product?
I love Hootsuite for its Analytics mostly, I love how it puts all of our social channels all in one place for easy analysis across any period of time. I love the insights and reccomendations it provides, it's almost like having a AI marketing intern!
What do you dislike about the product?
I find tagging a bit frustrating as native tools are much more intuitive and quicker rather than having to re-write any tags in Hootsuite.
What problems is the product solving and how is that benefiting you?
You can visually schedule posts in advance that include tagging, and also give me 24/7 coverage over my anayltics with customizeable downloadable reports on demand to send to stakeholders and upper management.
Great for a non profit
What do you like best about the product?
Hootsuite helps to plan our advocacy campaigns and schedule posts when our audiences most likely view it.
What do you dislike about the product?
Hootsuite has not updated the amount of characters that can be used on Twitter, which sometimes makes it hard to post across platforms all at once.
What problems is the product solving and how is that benefiting you?
Hootsuite allows us to track our performance for our advocacy campaigns using their analytics features. This helps us to discern who and what is viewing our materials and who are our likely supporters.
With limited internet skills I have nevertheless been able to successfully namagate the app
What do you like best about the product?
Ease of learning how to use it. My computer skills are consistent with my age (70s) but I can use the app well.
What do you dislike about the product?
There's nothing to dislike. The app does exactly what I had hoped it would.
What problems is the product solving and how is that benefiting you?
It gets my posts to those I want to reach in an attractive fashion.
Hootsuite gets better and better!
What do you like best about the product?
I love Hootsuite's publishing and analytics!
What do you dislike about the product?
Social listening isn't included in my package.
What problems is the product solving and how is that benefiting you?
Hootsuite helps me manage multiple social media accounts by scheduling and publishing content. Hootsuie provides analytics and insights which are shared with our board members and executive suite on a monthly basis. The reports are easy to digets and well recieved by the entire team.
Good, straightforward and insightful -- But sometimes confusing
What do you like best about the product?
It's a good platform that's easy to use, the Home dashboard shows you some good quick insights on your posting frequency and social score, as well as some tips and recommendations on how to improve. Once you play with it for a few days you can get comfortable with every day use, although it feels like the best way to use it is in the scheduling power.
It connected easily to all the social accounts I manage, but it does also have the occasional issue where I then need to reconnect an account for an unknown reason. The analytics section and the reports available are very nice to have and that's where you can learn some key insights to improve your reach and engagement. The "Best time to publish" report is very nice to have.
I think overall it's a very nice platform to use and easy to get running on; Best if you're comfortable diving into reports and analytics
It connected easily to all the social accounts I manage, but it does also have the occasional issue where I then need to reconnect an account for an unknown reason. The analytics section and the reports available are very nice to have and that's where you can learn some key insights to improve your reach and engagement. The "Best time to publish" report is very nice to have.
I think overall it's a very nice platform to use and easy to get running on; Best if you're comfortable diving into reports and analytics
What do you dislike about the product?
There's some bugs and small issues that seem to not have direct resolutions to. On the home dashboard for instance, as of writing, the "Most engaging post in last 7 days" is blank. I also think the AI and content recycling features are nice to have but feel very much like AI. If you attempt to recycle a post that had high engagement because of how personal it read, you'll end up with a "Best practices of (social network)" post
What problems is the product solving and how is that benefiting you?
Having a centralized and straightforward platform that provides clear insights, recommendations, best times to engage with your audience, and how well your engagement is succeeding. All in all it's a great "one-stop shop" with good enough features to give you a sense of direction and how you can improve your practices.
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