Hootsuite
HootsuiteReviews from AWS customer
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Hootsuite helps us manage social
What do you like best about the product?
Hootsuite is a user-friendly platform for managing multiple social platforms - something that was time-consuming and clunky for our small non-profit to do on our own. It's easy to create posts, customize as needed for different platforms, and schedule well in advance. We like the suggested post times, that has been a helpful feature for us. We use it weekly!
What do you dislike about the product?
I wish it automatically saved posts while you were working on them - sometimes I have to walk away and I forget to save my work as a draft, and then it times out and you lose it.
What problems is the product solving and how is that benefiting you?
We had a hard time posting on multiple social accounts before using Hootsuite - it was a hassle to log in to multiple platforms and we couldn't schedule things out nearly as easily as we can in with Hootsuite. The scheduling alone is worth it for us.
Easy to navigate and use
What do you like best about the product?
It's an intuitive platform - I came to a role with zero Hootsuite experience and was easily able to navigate its functions. Customer support is responsive and timely with useful answers (they don't just refer you to their website)
What do you dislike about the product?
You need to have the right permissions to add social channels - so if the administrator for your social channel hasn't given you the right ones you are stuck. This is not really a fault of Hootsuite though as I understand the security aspect of it.
What problems is the product solving and how is that benefiting you?
Being able to easily track campaigns in the one platform across many channels
Decent scheduling platform with room for a couple of minor improvements
What do you like best about the product?
Hootsuite is pretty intuitive and there seems to be lots more that it could do for us - I doubt we are really getting the most out of it; features like the analytics and listening. We use it for the scheduling so that our posts can go live at times we're not available to post live. I like the ability to schedule a group of posts across different platforms with the same image but tailored text, all at the same time. Customer Support have been responsive when I've needed them.
What do you dislike about the product?
I would like it to be easier to duplicate a set of posts at the same time; i.e. where I have scheduled similar posts for Facebook, Instagram, X, I have to open each post individually to schedule it again. It would be more efficient if I could duplicate the whole set in the same way I originally scheduled them; this is when the text has been tailored differently for each platform.
Our account seems to get disconnected from LinkedIn regularly - not sure why?
Would like to be able to go back further than 12 months on the schedule. It would make it much easier to reschedule seasonal posts.
Our account seems to get disconnected from LinkedIn regularly - not sure why?
Would like to be able to go back further than 12 months on the schedule. It would make it much easier to reschedule seasonal posts.
What problems is the product solving and how is that benefiting you?
Creates the ability to post at times I wouldn't normally be available to post, meaning we can get our content out at the ideal time. The recommended time feature is helpful.
Efficient, User-friendly and Value-added
What do you like best about the product?
I love the ability to create and schedule posts across a variety of social platforms, saving my team significant time.
The new AI functions are actually helpful in writing or repurposing content that is targeted to a specific platform, rather than being a sloppily added feature.
The analysis features have become more robust over the past few years, allowing us to look at data and make informed decisions about where and what to resource in our socials.
The tools are quite user-friendly as well, meaning less time spent on endless training and the self-help features mean less reliance on significant customer support.
The new AI functions are actually helpful in writing or repurposing content that is targeted to a specific platform, rather than being a sloppily added feature.
The analysis features have become more robust over the past few years, allowing us to look at data and make informed decisions about where and what to resource in our socials.
The tools are quite user-friendly as well, meaning less time spent on endless training and the self-help features mean less reliance on significant customer support.
What do you dislike about the product?
Some of the IG features have been frustrating at times - particularly when tagging another account, or in re-sizing media.
What problems is the product solving and how is that benefiting you?
Hootsuite has changed the way we approach our social media strategy, allowing us to be more efficient and targeted in our posting. As a growing organization, but with limited communications resources, we need to be able to streamline our work processes to focus more on content development and curating.
An easy software for managing my social calendars
What do you like best about the product?
Easy to use features and adding channels is smooth and quick. Never faced any issue with scheduling a post or adding a channel
What do you dislike about the product?
Nothing in particular. The features that I use on Hootsuite all seem to working as I want them to
What problems is the product solving and how is that benefiting you?
Having all the social channels at one place where I can easily schedule a post and having the ease of drafting a post through AI. It helps to quickly prepare a draft for the post
Reliable Social Media Management Tool
What do you like best about the product?
I've been using Hootsuite for years, and I love how easy it is to schedule posts across all my social media accounts. The best time suggestions are super helpful, and it's a lifesaver for keeping my content consistent. Plus, the analytics are pretty great for seeing what's working and what's not.
What do you dislike about the product?
Sometimes Hootsuite can be a bit buggy, which can be frustrating when I'm trying to get something done quickly. I wish it had a more robust hashtag research tool. It would be great to be able to find trending topics and relevant hashtags to my industry more easily.
What problems is the product solving and how is that benefiting you?
Hootsuite is solving the problem of managing multiple social media accounts efficiently. It allows me to schedule posts across different platforms, track engagement, and analyze performance in one place. This saves me a ton of time and helps me maintain a consistent presence on our social media.
Hootsuite has been a boon for our communications and social media team
What do you like best about the product?
The platform offers a great set of utilities for planning and pushing social media posts. As an administrator, I also appreciate the ability to designate the appropriate levels of access. Overall it has made my organizations ability to cohesively spread our branding message to the public.
What do you dislike about the product?
Some of the pieces regarding linking social media accounts can be a bit confusing, but once you get over that learning curve it's relatively simple.
What problems is the product solving and how is that benefiting you?
Prior to Hootsuite we had to push our social media posts manually across all our platforms. Now we can simply plan ahead and have them posted properly. It also assists with the cohesiveness of those messages.
Hootsuite is a must have for social media managers with little time!
What do you like best about the product?
The best part of Hootsuite is the ability to schedule posts in advance. My job is not only managing social media, so I don't have lots of time to post on-demand. Hootsuite not only allows me to schedule, but tells me the best day/time for each social network.
What do you dislike about the product?
I don't have any negative things to say about Hootsuite. It's easy to use, the cost is manageable for our non-profit, it has great analytics, and saves me time.
What problems is the product solving and how is that benefiting you?
Hootsuite is helping us get out our information in a timely manner. We're able to promote our programs and services on a variety of platforms to reach as many people as possible. It saves time from having to post on each network individually.
Good help services
What do you like best about the product?
They have an amazing help services team but sometime they slowly reply.
What do you dislike about the product?
They don't update about Instagram image sizes, so on the previews show the size is not correct.
What problems is the product solving and how is that benefiting you?
It helps me to organize my contents
Used it for years and will never change
What do you like best about the product?
I love that new features are implemented that help with efficiency, but don't skimp on quality posts.
What do you dislike about the product?
The posting capabilites don't always line up with the social media platform. For example, Hootsuite will tell me my video is too long, but I can post manually to TT or IG using the same content.
What problems is the product solving and how is that benefiting you?
Posting multiple accounts/channels all at once. Also, the analytics are all in one place with customizable reports. This helps me better assess ROI and content strategies.
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