Hootsuite
HootsuiteReviews from AWS customer
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Great Tool Makes Social Media Management Easier
What do you like best about the product?
The streams that allow me to view comments and respond to all platforms at once. I also like that I can schedule posts for up to 1 year out.
What do you dislike about the product?
I don't like that I can't support stories or reels from Hootsuite. I also don't like the new inbox, it is not as easy to use as the old one.
What problems is the product solving and how is that benefiting you?
The amount of time needed to manage social media has been cut in half. It's much easier to manage with this tool.
Social media reporting, publishing, and analytics tool.
What do you like best about the product?
Great for planning content and developing detailed reports that are visually appealing.
What do you dislike about the product?
Planner does not function like a normal Calendar.
What problems is the product solving and how is that benefiting you?
Efficiently planning and scheduling content alongside reporting.
Great scheduling software for the price
What do you like best about the product?
The scheduling functionality obviously has been great, I also like the metric reports we are able to create and the level of detail on the reports. This has been very helpful with our teams and how we create reports and review KPIs.
What do you dislike about the product?
The Sharelink functionality could certainly be better, I would love if you could have a downloadable PDF for content calendars rather than the Sharelink function. Also with the Sharelink function, it would be wonderful if you could choose more than one week at a time and choose different days of the week to view the content (ie. instead of only being able to select Sunday - Sunday, it would be helpful to be able to select Wednesday - Wednesday since most of our calendars do not run Sunday - Sunday).
What problems is the product solving and how is that benefiting you?
We needed an affordable scheduling software for our team that also provided detailed metric reports, however we did not want to pay as much as we were initially paying for our previous scheduling software. Hootsuite provided what we needed at a fair price so that our team could keep performing at the level we were used to.
Amazing !
What do you like best about the product?
Customer support and how intuitive the platform is
What do you dislike about the product?
Lack of automated integration with Zendesk
What problems is the product solving and how is that benefiting you?
Helping me solve customer inquiries in social media faster
Great tool for social media account management
What do you like best about the product?
I love the ease of use and number of features that are included in the tool. The ease of implemention made it so easy for us to use right away when we got set up. I use the tool daily in my social media work and it really makes my life as a social media manger easier. Their customer support is great as well as they are very helpful. Hootsuite is a tool that has easily been integrated into my team and we are happy to have it as a way to manage all of our social media accounts.
What do you dislike about the product?
It can be difficult sometimes as they have API issues, but overall it's a good tool.
What problems is the product solving and how is that benefiting you?
Socal listening, social media account management, reporting
Easy to use and extremely helpful resources
What do you like best about the product?
I feel love its ease of use when scheduling content. We have also found it easy to implement the product into our social media programming. One great thing about the tool is all their resources that are available to customers - from the ideal times to schedule, to their AI writing resources for building posts, bios and hastags. It makes content development so much more efficient while also being optimized for the channels for better performance.
What do you dislike about the product?
One thing that Hootsuite could work on is being able to add tags to content posted in the Amplify content respository. Furthermore, it would be much appreciated if analytics reports had more insights for Linkedin.
What problems is the product solving and how is that benefiting you?
Making it easier for our team to schedule posts that align with our global company (i.e. posting during business hours for different regions), optimizing content for increased engagement (hashtag suggestions, best time to post, etc)., offer ambassadors a content repository to repost on their social channels
Great platform to manage 1000s of accounts.
What do you like best about the product?
Hootsuite allows our team to schedule and manage social media posts for over 1000 pages posting 2+ times per week. It is a huge time saver!
What do you dislike about the product?
It took our team a while to have all of our accounts connected in Hootsuite, but since it has been up and running, it has been great. Would advise to plan for a good amount of time to set up an account.
What problems is the product solving and how is that benefiting you?
Being able to post across all of our platforms easily.
Fan of Hootsuite!
What do you like best about the product?
What I like most about Hootsuite is their interface. It's up-to-date, easy to navigate and makes my job as social media manager easy. I use Hootsutie everyday whether it's posting, community management or reviewing and analyzing previous content. I like how easy the analytics dashboard is and understanding what our KPIs are. Customer Support has been incredible as our account executive does all that he can to ensure we are successfuly utilizing the tool. There also wasn't a major learning curve with Hootsuite. Once, our contract begin, we are able to implement it into my every day role. I also like the recent updates to the platform, most specifically the social score.
What do you dislike about the product?
I wish there was a better connection between Meta and Hootsuite in terms of technical support. Hootsuite intergrates beautifully into Meta. Any glitches tend to be on Meta's side of the product and I wish there was a way we could have a direct support to them for those issues.
What problems is the product solving and how is that benefiting you?
We have approximately 150 locations across our brand's franchise system. Each one of those locations gets an individual Facebook page. Hootsuite is the ideal product to manage that number of pages. It allows me to post mass communication across the system in the most effecient and effective way. It also pulls content to the platform that is posted natively allowing me to see what the individual pages may be posting themselves.
Hootsuite is a top performer based on my experience with multiple
What do you like best about the product?
It is hard to pick what I like best. I use 'Approvals' and 'Analytics' the most as someone over a team of 4 and those tools are great. The 'Analytics' section is intuitive, easy to use, and comprehensive. I use "Approvals' across 7 brands and 20+ accounts and it is great.
What do you dislike about the product?
I can't think of anything I don't like about Hootsuite. I have used Falcon and Sprout Social and they are fine, but Hootsuite surpasses them in number of features and UX in my experience.
What problems is the product solving and how is that benefiting you?
It feels really easy to understand performance with the Analytics offerings. I use the Insights offerings a bit less but when I do use them they are easy to navigate and understandable. I like how the insights link out easily and directly to relevant content.
Hootsuite Review on behalf of Sky Zone
What do you like best about the product?
I like the user-friendly interface, multi-account support, post automation, analytics, collab features (for approvals), and customer support
What do you dislike about the product?
While it offers a lot of useful features, it does take a while to learn. Sometimes it glitches out too, and I wish the app integrations were more seamless.
What problems is the product solving and how is that benefiting you?
Ease of post scheduling and easy high-level reporting capabilities
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