Hootsuite
HootsuiteReviews from AWS customer
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Useful but with room for for improvement
What do you like best about the product?
It's pretty ergonomic and nice ot the eye
What do you dislike about the product?
Some elements are unclear about reliability of some data (reach etc.)
the fact that we can't split paid from organic
the fact that we can't split paid from organic
What problems is the product solving and how is that benefiting you?
Saving time on reporting, having all the information available in one space
Robust social media management platform
What do you like best about the product?
versatile functions and extensive analytics
What do you dislike about the product?
i would like to see more customization for the planner
What problems is the product solving and how is that benefiting you?
Hootsuite is a great hub to collaborate and integrate all our social media pieces and strategies.
Simple and user friendly interface
What do you like best about the product?
Its great that i can schedule things on multiple platforms at once as well as personalise them to each one, on one post. i like that i can save drafts to work on later and i enjoy the ease of use and how simpe it is to navigate.
What do you dislike about the product?
nothing really, its easy to use and works well for the purposed of my usage.
What problems is the product solving and how is that benefiting you?
Multiple platform posting and management of replies . means i dont have to visit each site independatly and can review replies all from one inbox.
Great Experience So Far
What do you like best about the product?
The ease of scheduling is great. I like that I can post on multiple channels.
What do you dislike about the product?
The reporting is incredibly limited. You can't compare one campaign to another. You can only compare date ranges of the same campaign.
What problems is the product solving and how is that benefiting you?
It allows us to have all of our needs in one place.
Great Overall Experience with Hootsuite!
What do you like best about the product?
Hootsuite does an incredible job. The calendar feature and scheduling tools are great and perfect for both beginners and advanced users. The analytics are detailed, in depth, and provide great insights for us. The customer service with our account rep is flawless and he is always looking for ways to help us out. We use Hootsuite every single day and love it.
What do you dislike about the product?
It would be great to have more industry competitors or companies in Hootsuite that we could compare ourselves to. Working in the sports industry, we have a very unique niche that is hard to replicate what most other industries are doing.
What problems is the product solving and how is that benefiting you?
We have a lot of unique social media accounts underneath our umbrella as a company. Hootsuite allows us to manage the day in, day out of all of these accounts under one platform. It also allows us to track analytics that we would not otherwise be able to track!
Quality Client Support
What do you like best about the product?
The relationships and the A-list client support that we get from our team. Always professional and eager to help troubleshoot or resolve whatever issue we may come across.
What do you dislike about the product?
There are some limitations to the platform itself that can be a bit troublesome like being unable to personalize Amplify posts if we're tagging individuals.
What problems is the product solving and how is that benefiting you?
Holistic view of our firm's social calendars along with an employee advocacy program and full resource of training materials.
My experience has been overall a positive one.
What do you like best about the product?
I really value the features like scheduling posts, the data reporting and ability to tag other accounts.
What do you dislike about the product?
Our company would really benefit from being able to post FB Reels, add music to the reels/videos, and have more interactive features for the IG stories (transitions, polling, etc.). I also wish data analytics reports were more accurate.
What problems is the product solving and how is that benefiting you?
The Hootsuite platform has allowed us to become more streamline in our processing for scheduling posts.
Best in the industry
What do you like best about the product?
I appreciate the publishing rules. For an organization this means that we can designate publishing and reviewing members. Customer support is top notch. Many great features
What do you dislike about the product?
It can be a little complex to get started with
What problems is the product solving and how is that benefiting you?
Publishing as an organization can be complicated. Hootsuite solves this with multiple member rules
We love Hootsuite! Best thing for our social team
What do you like best about the product?
We love using Hootsuite for reporting, competitive benchmarking, social lsitening, and scheduling! It's an incredible all in one tool
What do you dislike about the product?
The only improvement I can think of is I would love to see a feature added to see trended data in a better way
What problems is the product solving and how is that benefiting you?
It makes it super easy for us to schedule out content, suggest when to post content, and see everything in one place. The robust reporting tools are truly what make it worth it for us, though. We rely on multiple reports to report MoM, QoQ, YoY, and benchmark against competitors.
Hootsuite is an effective tool to help organise, analyse and report against social media content.
What do you like best about the product?
The listening and analytic tools during incidents.
What do you dislike about the product?
It doesn't integrate with our customer management system.
What problems is the product solving and how is that benefiting you?
Hootsuite is allowing us to better listen to our customers and other concerns relating to DCWW and the wider water industry.
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