Hootsuite
HootsuiteReviews from AWS customer
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Yukon Public Schools Hootsuite Review
What do you like best about the product?
Hootsuite has been an aamzing help with our disitrict social media platforms. I love how we can schedule across multiple platforms and accounts at once. I can also manage hwo much content is going out on our school sites each week.
What do you dislike about the product?
A feature that would be helpful for Hootsuite to have, would be the abilitiy to edit posts once they are published or scheduled to publish.
What problems is the product solving and how is that benefiting you?
Before, Hootsuite, we were having issues with managing how much content was being put out on pages across our distirct. Now we are able t manage and problem solve when needed.
Good tool for social media scheduling and some analytics
What do you like best about the product?
-It's user friendly and it allows me to manage different profiles in a centralized way.
-I also like the analytics they provide which helps me understand the impact social media can bring to the company.
-I like the Streams and you can easily visualize each social media channel parameter you're interested in.
-We use Hootsuite daily to schedule content, the implement of the tool was easy and the team adapted and learned easily.
-The customer support has been good so far.
-I also like the analytics they provide which helps me understand the impact social media can bring to the company.
-I like the Streams and you can easily visualize each social media channel parameter you're interested in.
-We use Hootsuite daily to schedule content, the implement of the tool was easy and the team adapted and learned easily.
-The customer support has been good so far.
What do you dislike about the product?
-The social listening tool doesn't work for a company like us, althought we're paying for this service, which is annoying. Our industry is very niche and our brand name is a common name depending on the country, which makes it difficult to filter, so we can have results relevant to us.
-It's great that Hootsuite has an integration with Salesforce. However, it is very limited as it follows a manual process, it'd be more useful if the integration could allow us to see the leads activities on social media in Salesforce.
-The Google My Business and Canva integrations require you to login every time you're going to schedule some content, which is time consuming.
-It's great that Hootsuite has an integration with Salesforce. However, it is very limited as it follows a manual process, it'd be more useful if the integration could allow us to see the leads activities on social media in Salesforce.
-The Google My Business and Canva integrations require you to login every time you're going to schedule some content, which is time consuming.
What problems is the product solving and how is that benefiting you?
It has allowed a team of 6 people working from different locations to be more aligned as they schedule the social media content from one single place.
Fantastic!
What do you like best about the product?
The scheduling capabilities as well as the multitude of options for analytics.
What do you dislike about the product?
The names for various analytics tabs are sometimes confusing as quite a few of them have similar names. so it's not intuitive what they are showing exactly.
What problems is the product solving and how is that benefiting you?
It benefits my company because it makes it easier to manage all of our social media platforms in one place. It also gives us the ability to see all of our analytics in real time and pull reports easily to compare data between platforms.
Hootsuite covers all my needs as a social media manager of 40 brands!
What do you like best about the product?
Hootsuite allows me to easily schedule posts for over 100 social media pages. I love the duplicate post feature and ability to easily select which brands I want to schedule a post to. The analytics portion of Hootsuite is also very user friendly and easy to navigate. I'm able to pull everything I need for our digital marketing analytics dashboard when I need it. Additionally, the customer support team is very reachable.
What do you dislike about the product?
I wish there was a "select all" button when publishing to multiple networks/social media pages. We manage 100+ accounts and having to select every page the platform begins to lag and it ultimate takes a very long time to post 1 post to all of those pages. There have been delayed responses at times in finding resolutions to problems. I wish there were more capabilities in the INbox 2.0 like sharing story mentions, liking Instagram comments, etc.
What problems is the product solving and how is that benefiting you?
We have over 100 brand pages and it would be impossible to post to all of those pages manually. Hootsuite makes that very easy. Hootsuite analytics provides insight and helps us to see how our posts are peforming and what is or isn't working, influencing out social media strategy. We just recently started using the listening tool and I am excited to see how that benefits us. I assume it will also influence our strategy heavily.
One of the best platforms for social media management
What do you like best about the product?
Hootsuite is a platform that allow to manage social profiles from one place. The strong points I can certainly list: post scheduling, centralized management and team collaboration, all thanks to a simple and immediate interface. Hootsuite allows to obtain very detailed reports and analytics for each social profile managed and also allows you to manage advertising campaigns.
What do you dislike about the product?
The offer of advanced tools for managing individual social profiles is a bit lacking.
What problems is the product solving and how is that benefiting you?
The ability to quickly manage the moderation of different social profiles and cross-posting on multiple platforms
Hootsuite makes it easy for social media
What do you like best about the product?
The business I work has multiple facebook pages and Hoootusite makes it easy to post on facebook versus having to use facebook natively.
What do you dislike about the product?
In terms of social, the approval process of approving posts could be more user friendly/advantageous.
What problems is the product solving and how is that benefiting you?
The ease of posting to social media pages and checking social media notifications
Great for global businesses with tons of channels!
What do you like best about the product?
The ability to manage multiple teams and have visibility across all of them has been invaluable. The reporting tools are incredibly user-friendly, allowing me to quickly pull data from management across more than 30 channels we oversee.
What do you dislike about the product?
I do wish it offered more listening tools and had a built-in influencer platform. Additionally, the YouTube reporting differs from what YouTube Analytics provides, which made the transition to reporting a bit challenging.
What problems is the product solving and how is that benefiting you?
It has streamlined the process of bringing all our marketing teams into one platform, making it much easier to share content. The tagging and campaign features have also provided clear insights into which types of content perform best on specific channels and in different regions. With such a diverse range of audiences, it was previously challenging to track performance across various markets, but Hootsuite has simplified this for us.
Hootsuite has been an integral part of accomplishing my day to day duties for a few years.
What do you like best about the product?
The number of analysts features is my most used part of Hootsuite. I also like the ease of use when it comes to scheduling content.
What do you dislike about the product?
Hootsuite sometimes doesn't allow certain features that are offered on the various social platforms.
What problems is the product solving and how is that benefiting you?
Hootsuite allows me to plan and schedule content in advance to where I don't have to go to each single platform to do so.
The most intuitive and effective social media management platform I've used
What do you like best about the product?
SCALABILITY - The platform is easily scalable to the size and scope of you social media program.
CUSTOMIZATION - There is plenty of customization and user driven content capabilities, but there is also a ton of turnkey and automated or AI supported options to provide support for small teams that are responsible for hefty social media programs.
DATA & INSIGHTS - The insights and account metrics are really helpful for those who are looking to report out to key stakeholders and support program expansion. They also provide easy was to build out a data-informed social strategy.
AMPLIFICATION - We added amplify to roll out our social media ambassador program. It was easy to get members onboarded and using the platform quickly.
TRAINING & CERTIFICATION - The self-driven training is excellent and hiring teams find the certifications to be credible.
CUSTOMIZATION - There is plenty of customization and user driven content capabilities, but there is also a ton of turnkey and automated or AI supported options to provide support for small teams that are responsible for hefty social media programs.
DATA & INSIGHTS - The insights and account metrics are really helpful for those who are looking to report out to key stakeholders and support program expansion. They also provide easy was to build out a data-informed social strategy.
AMPLIFICATION - We added amplify to roll out our social media ambassador program. It was easy to get members onboarded and using the platform quickly.
TRAINING & CERTIFICATION - The self-driven training is excellent and hiring teams find the certifications to be credible.
What do you dislike about the product?
COST - The cost for extra seats both for platform management and for amplify is difficult to justify to leadership.
ACCOUNT MGMT. SUPPORT - Perhaps since the platform is so intuitive, Hootsuite account managers can be less responsive once the contract is signed. Your experience with Hootsuite, if you do need support, can vary widely depending on who you are assigned.
PRIVACY & SECURITY - Some of our Amplify users expressed concern about the legal language they had to agree to in order to sign on to the program and what access the platform would have to their owned social accounts.
ACCOUNT MGMT. SUPPORT - Perhaps since the platform is so intuitive, Hootsuite account managers can be less responsive once the contract is signed. Your experience with Hootsuite, if you do need support, can vary widely depending on who you are assigned.
PRIVACY & SECURITY - Some of our Amplify users expressed concern about the legal language they had to agree to in order to sign on to the program and what access the platform would have to their owned social accounts.
What problems is the product solving and how is that benefiting you?
SCALE - We have a small team and needed to prove the value of social media as a viable go-to-market channel. We were able to scale our social media program through technology rather than headcount and our audience growth and engagement has accelerated.
BRAND AWARENESS - Amplify has allowed us to show other key members of the team, across departments, the value of social engagement both for sales and thought leadership. We have raised our corporate profile and humanized our brand through our people.
RESOURCE JUSTIFICATION - The success of our social program, as shown through a combination of native platform metrics and automated Hootsuite reports, provided us with the business case to support continued investment and expansion of our social media program.
BRAND AWARENESS - Amplify has allowed us to show other key members of the team, across departments, the value of social engagement both for sales and thought leadership. We have raised our corporate profile and humanized our brand through our people.
RESOURCE JUSTIFICATION - The success of our social program, as shown through a combination of native platform metrics and automated Hootsuite reports, provided us with the business case to support continued investment and expansion of our social media program.
Law Firm Social Media Management
What do you like best about the product?
Hootsuite is an incredibly user-friendly platform that makes social media management across multiple channels—like Twitter, Instagram, Facebook, LinkedIn, and more—a breeze. Its intuitive interface allows you to easily monitor all your replies, mentions, and direct messages in one convenient dashboard, so you’re always in touch with your audience. The scheduling feature is also fantastic, enabling you to plan posts across networks for optimal timing, which really helps maximize engagement. Another benefit of Hootsuite is its insightful, customizable analytics, which allow you to track performance and gather meaningful data that’s presentation-ready for management. Plus, Hootsuite often hosts highly informative webinars, which provide valuable tips and strategies to help you get the most out of the platform. It’s a powerful, all-in-one tool for any organization looking to elevate their social media presence.
What do you dislike about the product?
While Hootsuite provides useful features for managing social media, there are some limitations that impact our experience. For starters, the platform is on the pricier side, which can be a drawback for smaller teams. Additionally, customer support can sometimes be slow to respond, which isn’t ideal when urgent issues arise. Functionality-wise, we’ve faced several challenges. The “Post Now” feature doesn’t display posts on the planner, leaving us uncertain if they’re pending or scheduled. We’ve also had instances of scheduled posts failing without any notification, which we only noticed while reviewing our social channels. Scheduling Facebook posts with videos has been another issue—frequently, we get errors about unsupported aspect ratios, despite these videos working fine when posted directly on Facebook. We also miss the ability to click and drag scheduled posts on the planner to adjust dates or times, which was a convenient feature for quick changes.
What problems is the product solving and how is that benefiting you?
Streamlining social mHootsuite is solving the problem of managing multiple social media accounts by bringing everything together in one intuitive platform. With its unified dashboard, we can monitor replies, mentions, and direct messages across all our networks, which has saved us time and improved our responsiveness. The scheduling feature has been especially beneficial, allowing us to plan and automate posts across channels, so we’re consistently reaching our audience at the right times. Plus, Hootsuite’s detailed analytics help us track performance effectively, providing valuable insights we can share with management without needing extra reporting work.edia management across multiple channels.
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