Hootsuite
HootsuiteReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
6,486 reviews
from
External reviews are not included in the AWS star rating for the product.
Does It All
What do you like best about the product?
Reliable, Solid & Discount for non-profits
What do you dislike about the product?
For the pricing, you should be able to connect more social accounts
What problems is the product solving and how is that benefiting you?
Scheduling of social media posts and making sure there are no gaps in content posting
Great Program and Results
What do you like best about the product?
I love the analytics portion of the program! Also, I love being able to schedule my posts out, especially on holidays!
What do you dislike about the product?
It is annoying when a social media platform gets disconnected and doesn't connect again automatically but that doesn't happen too much.
What problems is the product solving and how is that benefiting you?
I am able to use the analytics page and it gathers all the information for me!
My #1 time saver!
What do you like best about the product?
Hootsuite saves me lots of time every single day with its intuitive interface. It's so easy to schedule social media posts in batches! The platform offers a streamlined process that allows me to manage multiple accounts for several clients effortlessly. The analytics tools are also top-notch, giving us valuable insights into the performance of our posts. This has helped us optimize our content strategy and engage more effectively with our audience. I highly recommend Hootsuite to anyone looking to simplify their social media management and boost productivity!
What do you dislike about the product?
I once had a customer service query and was not happy that there doesn't seem a phone number. I prefer talking to customer service directly instead of using a chat box. Given the price of the application, I would love to see a robust phone helpline.
What problems is the product solving and how is that benefiting you?
Scheduling an ongoing large volume of posts with relatively little time spent.
Reliable & Helpful
What do you like best about the product?
I like that it helps me plan out all my content! Saves me a ton of time. I also love the webinars they host & have atteded many of them.
What do you dislike about the product?
You can't tag all accounts if they aren't a business account on LI, FB, which sucks. I also wish their insights for reccomendations were better.
What problems is the product solving and how is that benefiting you?
saving me time, helping me track analytics, helping me stay up to date with monthly holidays, keeping me informed with webinars
Hootsuite a win for non profits
What do you like best about the product?
It is a great application for non profits who usually have limited time and resources to operate on social media. Its simple and easy to use.
What do you dislike about the product?
There can definitely be some improvements with the AI. It's great that it has been implemented into Hootsuite but could be expanded on more in the future
What problems is the product solving and how is that benefiting you?
AI integration has been a plus allowing me to keep using the app for all my needs
Solid tool with many features
What do you like best about the product?
I do appreciate how many features we have - I feel like I can do so much from this one tool.
What do you dislike about the product?
Lack of customization for reporting. Cannot calculate earned media value with insights.
What problems is the product solving and how is that benefiting you?
I am able to perform social listening, pull analytics and schedule content from one place.
Great system for multiple social media use
What do you like best about the product?
We love the fact that Hootsuite let's us plan ahead, provides suggestions and has multiple way of creating reports and tracking analytics for all of our social media pages. The analytics are up to date and connect directly with the account. Plus the ease of tagging the diverse social media pages while creating and customizing one post is a plus. We use it almost every day and post around 3-4 posts per week.
What do you dislike about the product?
The price. We are a non-profit, 5 person staff and the price can sometimes be hard to handle, especially since it went up. However, as long as we continue shwcasing the benefit of it to our board we should be good to go. They really should install a non-profit price.
What problems is the product solving and how is that benefiting you?
The social media management (over 8 social media pages for both the Chamber and clients) is a plus. Being able to post and cross promote from diferent pages from one account is a definite plus, especially being a one person team from a Chamber with only 5 staff members.
Like a virtual assistant for a team of one!
What do you like best about the product?
I work as a public information officer in law enforcement, and I am the sole PIO in my agency. Managing six social media platforms alone seems impossible. But Hootsuite makes it a breeze! Not only can I publish content across multiple platforms at once, but I can also personalize it for each platform! Not only that, but I can schedule things in advance, making Hootsuite almost a necessary use for daily functions! It is extremely easy to use and user-friendly, and so integrating it as part of my daily tasks was a breeze. While I have not had to rely on customer support a whole lot, when I have called upon them, they have been VERY responsive and accommodating. I would recommend Hootsuite to anyone in my industry.
What do you dislike about the product?
The only downside to using Hootsuite as a law enforcement public information officer is that sometimes things happen that force you to cancel planned posts. But that's more a downside of the world and the job in general, not so much for Hootsuite. And in fact, Hootsuite makes it extremely easy to cancel those scheduled posts!
What problems is the product solving and how is that benefiting you?
For me, the biggest problem Hootsuite solves is time management and cross-posting. While our social channels will be unique in some ways, as a public information officer, our primary role is to get the right information to the right people at the right time so they can make the right decisions. Often times, that means pushing content through multiple platforms. Hootsuite makes this very easy.
Great customer service!
What do you like best about the product?
It is extremely easy to use the the support is amazing. Someone always gets back quickly and the account executives are wonderful.
What do you dislike about the product?
Sometimes they make changes to the interface that have an unforseen impact.
What problems is the product solving and how is that benefiting you?
Lets us control our corporate social media accounts with users across the globe.
Brilliant product
What do you like best about the product?
The ability to schedule is great feature on this product
What do you dislike about the product?
Nothing to complain about with regards to the product
What problems is the product solving and how is that benefiting you?
Helps with the ability to schedule
showing 2,331 - 2,340