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Hootsuite

Hootsuite

Reviews from AWS customer

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6,486 reviews
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External reviews are not included in the AWS star rating for the product.


    Consumer Electronics

Makes social posting easy

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
Hootsuite makes it easy to post to a wide variety of social platforms, and helps preview the look of your posts as you create them. It's also nice to be able to schedule posts and review your data.
What do you dislike about the product?
For some reason, social platforms regularly disconnect from Hootsuite and posts fail to go live. This happens fairly frequently, which is frustrating.
What problems is the product solving and how is that benefiting you?
Keep your posts all on one platform is easier than having to transition between sites.


    Higher Education

Easy to use platform

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
Hootsuite is very simple to use, there are great tips and guides as well as regular webinars to keep abreast of social media marketing trends.
What do you dislike about the product?
The subscription price is quite high and has steadily increased over the years.
What problems is the product solving and how is that benefiting you?
Mostly, I use Hootsuite to schedule social media posts saving me time and allowing me to plan future content. Therefore, I do not need to upload content every day or so freeing me up to work on other tasks.


    Health, Wellness and Fitness

One of the Best Social Media Management Platforms

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
I love how Hootsuite really tries to improve the knowledge of their consumers with webinars. The webinars are also very great especially if you are looking to explore different parts of social media marketing. I have worked with many other social media management platforms including Later, HeyOrca, Hubspot, Cloud Campaign, and more and I find it to work great for my business.
What do you dislike about the product?
I think that in order to get some of the insights features and analytic tools, you have to have a higher payment plan which is a little unfortunate because my company already does not give enough budget to the social media team so we are spending more that we could be investing in paid ads or in person campaigns.
What problems is the product solving and how is that benefiting you?
Hootsuite is helping me through automating the social media posting for us. I think that the posting is very great and helps me have more availability to put my efforts in other marketing efforts rather than posting manually.


    Sarah B.

It has improved and is getting better with time, I primarily use it for consolidating social inboxes

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
I find the new social listening aspect helpful as well as having all of our social media DMs in one place. I also like the analytics and suggested times to post. The customer support has been good, however I do have some problems that they haven't been able to address. I use hootsuite daily as a social media and content creation specialist at my workplace.
What do you dislike about the product?
I do not find posting to multiple social media platforms helpful, which is the primary purpose. The main issue is Instagram, it constantly tells me my photos are sized incorrectly, despite using Instagram-specific photo sizes. Each time I try to resize my image to "4x5" it resets it to square and says my image will be cut off. I have also had issues with the order of images as part of a post, which changes the story that goes along with the post, especially if the post is a story with text and captions that the user is meant to scroll through. I wish the glitchy things would get resolved as this platform has been around for so long that things like this shouldn't be broken.
What problems is the product solving and how is that benefiting you?
Having all of our DMs in one centralized location and pulling analytics from multiple platforms at once.


    Retail

Hootsuite makes social media easy!

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
I love the planning and organizing aspect of Hootsuite. I use the analytics tool often, and love how easy that is to navigate.
What do you dislike about the product?
The mobile app doesn't seem to be as user friendly or easy to use as the desktop site.
What problems is the product solving and how is that benefiting you?
Understanding how our competitors are performing, showing my social media analytics, understanding my audience and what time they're active online.


    Michael R.

Hootsuite is awesome!

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
The scheduling feature is incredibly useful. i also ike that I can mange multiple accounts from one login.
What do you dislike about the product?
I have had some issues with having to re-login to my accounts.
What problems is the product solving and how is that benefiting you?
I am a team of one. Hootsuite allows me to more efficiently manage multiple accounts. The scheduling calendar makes it easy to plan out and manage multiple posts across multiple accounts.


    Elena M.

Easy to Navigate

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
I like how easy it is to design social media posts and I like the calendar view. I can schedule my posts well in advance but duplicate and edit them easily and without going through too many steps.
What do you dislike about the product?
I would like a way to edit or remove a post from Hootsuite instead of having to go to each social site individually.
What problems is the product solving and how is that benefiting you?
Hootsuite helps us post to multiple social media websites at the same time and helps us stay consistent with our "voice".


    Phillip M.

Fantastic Social Media Platform

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
The ease of using the platform and scheduling multiple posts for multiple businesses at the same time. Been a trusty tool in my marketing toolbox for years.
What do you dislike about the product?
Not being able to flawlessly tag contacts from certain social media channels.
What problems is the product solving and how is that benefiting you?
Managing multiple social media channels.


    Mary Ann D.

East to schedule social post and easy to use!

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
The ease of scheduling for multiple platforms at once.
What do you dislike about the product?
There arent many dislikes. I wish it still had the free version option as well.
What problems is the product solving and how is that benefiting you?
Posting to multiple platforms at once and being able to switch bac k and forth.


    Matt G.

Does everything you need. Easy to navigate and simple to use.

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
I like the new AI feature within the calander. It really takes away some of the heavy lifting when considering specific days and hashtags to consider for special days.
What do you dislike about the product?
I don't like that when you shorten a link it just says it is done. There is a preview on the right but I would like the link to cahnge in the copy too. This would confirm the link has indeed been shortened. Saving me time double checking the links are shortened when added to the queue.
What problems is the product solving and how is that benefiting you?
Scheduling social media posts.