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Hootsuite

Hootsuite

Reviews from AWS customer

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    Karla S.

Hootsuite is a trusted partner in Social Media Management

  • October 18, 2024
  • Review provided by G2

What do you like best about the product?
I like having the ability to manage our social media accounts in one place.
What do you dislike about the product?
The user interface can be a bit overwhelming for new users. The analytics are not as robust as those for each of the social media platforms individually.
What problems is the product solving and how is that benefiting you?
The business problems it addresses include inefficient social media workflows, lack of coordination across platforms, and difficulty in measuring campaign performance. Its scheduling tool saves time by enabling bulk uploads and scheduling content in advance. The monitoring feature helps us track mentions and engage with our audience in real-time, ensuring timely responses. Its analytics tools provide insights into the effectiveness of our campaigns.


    Sam B.

Helps with post scheduling, but the metrics can sometimes not match up with what shows in a platform

  • October 17, 2024
  • Review provided by G2

What do you like best about the product?
Creating custom dashboards is very easy, and there are ample metrics from which to choose.
What do you dislike about the product?
With our Instagram analytics specifically, the data that Hootsuite shows does not match up with what shows in the Instagram app.
What problems is the product solving and how is that benefiting you?
It allows us to post across all three of our brands on all three of our platforms very easily


    Publishing

A great tool to inform, schedule and measure your social footprint

  • October 16, 2024
  • Review provided by G2

What do you like best about the product?
Its interface -- though it might seem daunting at first, I've found Hootsuite to be logically structured and intuitive to work with. If anything doesn't work, customer service is there to help in a swift manner. I also love the incredible resources made available to users, which add real value to the product. We use Hootsuite virtually every day and it's become an essential part of how we work.
What do you dislike about the product?
I'd appreciate some more flexibility in the amount of social media channels users can save and schedule posts to at different subscription levels, especially given how many channels there are now with the addition of Threads and Tik Tok, etc, in recent years. My organisation could do with another one or two, but there is no point in upgrading to the next subscription model, which would come at a substantially higher cost.
What problems is the product solving and how is that benefiting you?
Hootsuite brings each social platform under one roof, helping my organisation navigate the complexities of when and how to post (with best-time-to-post indicators). It makes it possible to keep track of and consistently measure our social footprint. The built-in inbox also allows us to stay on top of incoming messages, comment, etc, so as to drive engagement with our following.


    Non-Profit Organization Management

Love Hootsuite

  • October 16, 2024
  • Review provided by G2

What do you like best about the product?
I love the scheduling portion of the software.
What do you dislike about the product?
Sometimes there are issues connecting with social media accounts.
What problems is the product solving and how is that benefiting you?
Saving so much time. I can knock out a week of posting in one afternoon.


    Paul M.

Hootsuite has everything I need to schedule and publish my social media content

  • October 15, 2024
  • Review provided by G2

What do you like best about the product?
Hootsuite best features are the ability to quickly post a large number of posts in a short period of time. I can schedule a range of social media platform posts in advance. Hootsuite has many built in tools to make the work easy and quick so I can get on with other digital marketing tasks.
What do you dislike about the product?
Sometimes my posts don't get published due to technical errors.
What problems is the product solving and how is that benefiting you?
Hootsuite is a one platform for all social media posts and helps to consolidate all digital assets in one platform and send in an efficient mannner.


    Manufacturing

Easy to make LinkedIn draft

  • October 15, 2024
  • Review provided by G2

What do you like best about the product?
Automatically check sentences and words and suggest correct one.
What do you dislike about the product?
Nothing special because I don't know what kind of better usage except what I do.
What problems is the product solving and how is that benefiting you?
Set the timing to post our advertisement in LinkedIn.


    Marcia J.

Hootsuite makes keeping our social media presence consistent and relevant easy

  • October 14, 2024
  • Review provided by G2

What do you like best about the product?
Hootsuite helps me be super-efficient with this part of my job. I've tried other platforms and they are very time consuming and unnecessarily complicated.
What do you dislike about the product?
Literally nothing - I love Hootsuite and I've recommended it and I'm trying to get it for another organization I volunteer with.
What problems is the product solving and how is that benefiting you?
Hootsuite helps me efficiently keep our social media accounts fresh and relevant. It also helps us reach more people. Hootsuite is so easy to use I can literally schedule weeks of content in less than half the time of other platforms and definitely less than posting directly in each channel.


    Real Estate

Scheduling Made Easy!

  • October 14, 2024
  • Review provided by G2

What do you like best about the product?
I love how easy Hootsuite makes scheduling posts!
What do you dislike about the product?
I wish hashtags were saved with a click of a button.
What problems is the product solving and how is that benefiting you?
N/A


    Alex H.

Great Product!

  • October 14, 2024
  • Review provided by G2

What do you like best about the product?
Hootsuite is an amazing way to gather all of my content but make small changes for each platform. It is super easy to use and the customer service is great.
What do you dislike about the product?
I do not like that I cannot edit stories directly from Hootsuite. It makes it hard to get approval on story content.
What problems is the product solving and how is that benefiting you?
Hootsuite is helping me draft and save content in advance so I can get it approved by other members of my team.


    Kimberly S.

Library visibility and engagement through Hootsuite

  • October 14, 2024
  • Review provided by G2

What do you like best about the product?
Librarians always have something to impart or inform our academic community. The library always has training, activities, or something to showcase to the users. This is where Hootsuite helped a lot in managing and scheduling posts, as well as engaging with our users. Library staff will schedule announcements of training or activity in advance and may do other tasks at hand. As an admin, I can also see activities made by personnel assigned to the application.

The beauty of the analytics report is very easy and comfortable to use. We seldom get in touch with customer support for issues.
What do you dislike about the product?
Now and then, social media accounts are disconnected or are unlinked in the account. This is the only issue I find tiresome.
What problems is the product solving and how is that benefiting you?
We have a number of social media accounts that we tend to post similar announcement. With Hootsuite, we can just go to one platform to engage and manage posts.

Social media analytics is also available and easily retrieved in Hootsuite. Said analytics are crucial in the provision of justifications to add resources or services in the department.