Hootsuite
HootsuiteReviews from AWS customer
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Keeps me organized
What do you like best about the product?
I love the calendar tool. I like to easily see what I have scheduled out for the week/month at one quick glance. I also like to create simple drafts so I know placements for future posts all in one place. I use it daily.
What do you dislike about the product?
I don't have many dislikes. I mostly have only had the time to use hootsuite for scheduling social posts. I haven't had the chance to deep dive into analytics or social listening to have a strong opinion
What problems is the product solving and how is that benefiting you?
biggest thing hootsuite solves for me is scheduling for every social media platform in one place.
Time saver
What do you like best about the product?
Makes scheduling across platforms quicker and more accuarte data analysis because data is measured in the same way.
What do you dislike about the product?
I don't think the suggested best times to post is very accurate. I don't like that I can not analyse specific campaigns without seeing data from all social posts.
What problems is the product solving and how is that benefiting you?
Its really time to schedule posts as opposed to scheduling on individual platforms.
10 Years of Reliable Social Media Management
What do you like best about the product?
I’ve been using Hootsuite for nearly a decade, and it’s been a reliable tool for managing multiple social media accounts. I love how easy it is to schedule posts in advance, which saves me time. At one point, I was handling 9 accounts across 3 businesses, and Hootsuite made it manageable. Now, I manage just 3 accounts for my restaurant, The Lakehouse, and it continues to streamline my daily tasks.
What do you dislike about the product?
While it’s been a solid platform overall, there have been times when the interface felt a bit clunky or slow, especially with managing multiple accounts at once. The occasional glitches with post scheduling can be frustrating. But overall, the pros far outweigh the cons.
What problems is the product solving and how is that benefiting you?
Hootsuite solves the problem of staying consistent and organized with social media management. Scheduling posts ahead of time allows me to plan content in advance and ensures that my restaurant, The Lakehouse, stays active on all platforms, even during busy times. It’s a huge time-saver, especially since I’m managing multiple accounts and don’t always have time to post in real-time. This consistency has helped maintain engagement and grow our online presence.
Good for pre-planning
What do you like best about the product?
Hootsuite is a helpful tool for businesses to put multiple accounts in one place and to have multiple people share and collaborate across platforms and track.
What do you dislike about the product?
Unfortunately, some aspects of tagging, like tagging people, aren't available, and you need to ensure posts go through effectively, as sometimes they do not.
What problems is the product solving and how is that benefiting you?
It helps put all social media accounts in one spot so we don't have to log into each account differently. It also allows to easily copy and repurpose across different platforms. Helps with tracking data.
Hootsuite Pros and Cons
What do you like best about the product?
We are managing so many social accounts at the same time, with Hootsuite we can manage/schedule our weekly plan easily.
What do you dislike about the product?
We are constantly having connection problem, espacially with Instagram. We couldn't solve this with Hootsuite support. So it is still on going problem. We also think that interface is a bit outdated.
What problems is the product solving and how is that benefiting you?
We need to manage so many accounts at the same time for different brands, Hootsuite will help to schedule our weekly plan easily. But interface is outdated. Hootsuite should update its interface as there are many competitiors are giving much more user friendly tools.
Great tool for Nonprofits
What do you like best about the product?
Hootsuite offers free and discounted use for nonprofits and for my specific clients, that's such a huge win. The platform is incredibly user-friendly, easy to learn, and offers helpful insights that aren't just basic-level like some platforms.
What do you dislike about the product?
I've found that Hootsuite hasn't been good for my clients who need extremely in-depth data. Insights aren't basic, but they aren't very detailed, either. Having multiple people working in the platform also doesn't feel seamless to me.
What problems is the product solving and how is that benefiting you?
Hootsuite has been great for my clients who are just starting out with social media and analytics and don't know what they're doing yet. It's also an affordable option for my nonprofits that have small budgets and/or limited manpower.
Useful But Expensive
What do you like best about the product?
I depend on Hootsuite to schedule posts and distribute to our social platforms without the hassle of doing individual posts. The ability to tailor each post by channel is invaluable. I especially like the analytics feature so I can evaluate the performance of posts and using the "best time to post" feature for greater exposure. The Hootsuite team occasionally offers webinars on social media topics that I have found very educational.
What do you dislike about the product?
I've had challenges posting reels to Instagram. There have been a few instances where my scheduled posts have failed to go through. However, my biggest gripe is the price. My last renewal more than DOUBLED in cost, making the expense challenging for a small business. I reached out to customer service with my complaint and got a very canned response. I am considering switching tools solely because of the price increase.
What problems is the product solving and how is that benefiting you?
Hootsuite takes the hassle out of managing multiple social media channels. It offers a convenient solution for scheduling posts, tracking performance and monitoring social engagement.
Its fine
What do you like best about the product?
Scedulking pictures and captions is nice
What do you dislike about the product?
Short videos are whats most in rn and we cant even scedule video posts with trending sounds for each platform. I understand the complexities but its just really annoying. Maybe work with each platform so that we can schedlue video posts with trending sounds that we get lisencing for. I just manually post videos
What problems is the product solving and how is that benefiting you?
partlly lets me scedule my content
Hoosuite is a helpful tool for our organization
What do you like best about the product?
I love being able to pre plan and schedule social media posts. I find the program user friendly and the new AI feature has been helpful.
What do you dislike about the product?
I would love to be able to see my calendar while selecting a time for the post I am working on scheduling. It would save some back and forth.
What problems is the product solving and how is that benefiting you?
Hootsuite helps with time management. The ability to pre schedule posts is fantastic
Makes the chaos of social media a little easier to deal with
What do you like best about the product?
I've been using Hootsuite for quite some time at two different organizations. When you're trying to post to multiple channels often--daily, in fact--it really helps uncomplicate the process. Implementing and maintaining Hootsuite is relatively easy. We appreciate the new AI feature, Trending Topics, analytics and the Social Relationship Score, as well. All of these help with developing content and determining which channels and content are performing best.
What do you dislike about the product?
I'm not a huge fan of the dashboard design. I think it's the pale palette, which doesn't help distinguish the different components.
What problems is the product solving and how is that benefiting you?
We have lots of content to disseminate on a regular basis, and Hootsuite helps us create, review and post in an organized way. Posting to each individual channel would be very time consuming.
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