Hootsuite
HootsuiteReviews from AWS customer
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Overall Satisified
What do you like best about the product?
I like being able to customize all of my channels in one space, and on the desktop version I like being able to toggle between the different platforms and individualize them. I like that it is pretty user-friendly to navigate and there are lots of easy-to-understand tutorial videos available.
What do you dislike about the product?
I do not like that I can't easily or quickly reach out to support for help and be able to screen-share while simultaneously talking on the phone to someone. I have only received email help in the past, and videos for assistance, and that is not always conducive to real-time situations and understanding. Also, I don't like how on the mobile app, you can't customize the idividual platform, within the same composed post. For example, I have to compose Twitter in a new post entirely.
What problems is the product solving and how is that benefiting you?
By showing which platforms garnish the most feedback and directing more efforts to those platforms.
Products Options and Pricing for Nonprofit
What do you like best about the product?
Ease of use and implementation, nonprofit pricing options, ability to manage multiple accounts, recommendations for posting schedule and type
What do you dislike about the product?
Limitations with tagging in X and IG (not "confirmed as with others), limitations on boosting posts with video or multiple images
What problems is the product solving and how is that benefiting you?
Easier to post to multiple platforms, make adjustments. New social media listening providing more insight
Hootsuite helps me be efficient in my role!
What do you like best about the product?
Hootsuite's helps me be more efficient in my role. The process of creating social media content to approvals to postin the content is all streamlines. The planner calendar view helps me see an overview of our posts and is also great for my leadership to be check in on the social media content schedule quickly and easily. Anytime I have had an issue the customer support has been amazing. I use Hootsuite multiple times a week and it has become part integral to our marketing success.
What do you dislike about the product?
The only downside of Hootsuite that I can think of is the difficulty of adding a Linkedin account. Other than that all the other features are very great.
What problems is the product solving and how is that benefiting you?
Hootsuite helps streamline our social media marketing process.
Love the automated boosting feature and post scheduling tools!
What do you like best about the product?
The automated boosts are great! I love how easy it is to make a monthly boost of all my posts that are scheduled and divide the budget between all of them. The scheduling tool is great too and super easy to use. It posts on all social media platforms and reminds me about the requirements for each.
What do you dislike about the product?
Nothing much. Sometimes there's some glitches when scheduling a post but nothing major. I schedule around 60 posts a month in 3 different platforms and get an error with a post around once every 3 months so it's not a big deal.
What problems is the product solving and how is that benefiting you?
Saves a lot of time. Let's me automate a lot of tasks and plan ahead.
The best social media scheduling platform out there
What do you like best about the product?
The best product in the market, I love the ease of social media scheduling, reporting, comparing reports and how easy the website is to navigate.
What do you dislike about the product?
The only thing I sometimes dislike is the timeframes when reporting can get a little confusing.
What problems is the product solving and how is that benefiting you?
Our company had a problem with tracking social media growth and now we are able to do it in one platform.
Great tool to make life easier
What do you like best about the product?
I like being able to schedule everything in one place and post to multiple platforms at the same time. I can preview everything and view analytics all in one place. I'm able to schedule a month's worth of social posts quickly and see the spread of posts across the month in the calendar view.
What do you dislike about the product?
I find the new interface a little more cumbersome to set the time of the scheduled post.
What problems is the product solving and how is that benefiting you?
Hootsuite makes it quick to schedule alot of posts. It saves me time and makes it easy to see everything in one place.
Good for small businesses
What do you like best about the product?
Ease of scheduling posts across multiple platforms and integrating said platforms.
What do you dislike about the product?
The hashtag tool is useless - it doesn't suggest tags that are trending or anything that would extend the reach of posts, they're just random keywords pulled from the post I'm creating. I wish it functioned better. I also don't like the recommended posting times because they don't make sense to me. If you go to schedule a post, and select recommended times in the editor, it suggests a different time than what is listed on the scheduling calendar. It makes me think that it's not using the actual analytics to recommend the best times to post.
What problems is the product solving and how is that benefiting you?
Hootsuite allows me to post on all of our businesses social profile without having to do it individually which saves me a lot of time. That is the main thing I use it for.
Hootsuite: My Go-To Tool for Simplified Social Media Planning
What do you like best about the product?
Hootsuite is an incredibly user-friendly tool that I rely on for all my social media planning and design needs. Its simplicity makes it an excellent choice for those looking to streamline their social media efforts. One of the standout features is the seamless integration with Canva, which allows for quick and easy design creation directly within the platform. The ability to draft posts and maintain them is also a significant advantage, making it easy to manage and adjust content as needed.
What do you dislike about the product?
While rare, occasional glitches can cause scheduled posts to fail without any notification, leading to content not being published as planned. The AI tool for generating captions is also somewhat limited, as it’s not available in the standard post-creation area, which would be the most intuitive place for it. Finally, it would be incredibly helpful to have an option to export all scheduled posts, complete with images and captions, for a given month. This feature would make it easier to share plans with corporate teams.
What problems is the product solving and how is that benefiting you?
Hootsuite addresses the challenge of streamlined social media planning, which has been a significant benefit for us. By centralizing all our social media efforts on one platform, it allows us to efficiently schedule, draft, and design posts across multiple channels. This not only saves time but also ensures a consistent and well-organized content strategy, helping us maintain a cohesive online presence without the hassle of managing each platform individually.
Excellent Experience & Wonderful Tool
What do you like best about the product?
One of the most helpful tools for our marketing/social media teams. It is easy to use, has multiple features to help schedule and prioritze posts. 10/10 great tool.
What do you dislike about the product?
Could not find much that I dislike! It is easy and simple to use!
What problems is the product solving and how is that benefiting you?
Saves time and stress, being able to schdule and manage our socials on Hootsuite is perfect!
Easy to use, comprehensive social management tool
What do you like best about the product?
All-in-one content posting solution that even includes some basic photo editing tools
What do you dislike about the product?
No longer has a free basic plan, but the pricing for what it offers is overall reasonable for a single user.
What problems is the product solving and how is that benefiting you?
Makes it easy to post to multiple social channels at the same time while still being able to make slight customizations and adjustments to curate the post for each channel, tag the right people/accounts, and use varying hashtags.
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