Hootsuite
HootsuiteReviews from AWS customer
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Easy to use and saves me time!
What do you like best about the product?
I had only used Meta to schedule Facebook. However, I was introduced to Hootesuite when I started this job and it's been a game changer. Easy to use, visually easy to understand, schedule and forget about it. Over the 3 years I've been using it, they have continued to improve and add new features. I also like how it recommends best times to post.
What do you dislike about the product?
Currently I can only look back 1 year to see previously scheduled posts. I wish this would go back further.
What problems is the product solving and how is that benefiting you?
Scheduling social media over multiple platforms
Really great tool for social media!
What do you like best about the product?
The scheduling/planner is fantastic, the analytics are great, and the abiltity to check on activity and responses/replies/follows has made working communications/social media for my clients so much easier and seamless. These are the three features I use the most and really all I need to make my life so much easier.
What do you dislike about the product?
It is a hefty cost for a self-employed consultant or smaller company. We are a non-profit communications service and I work for non-profits so the fact that there isn't a plan for non-profits is a bit disappointing and the cost is actually prohibitive for people in my field. The consultants I work with pay for it otherwise I could never have afforded it myself.
What problems is the product solving and how is that benefiting you?
It saves me so much time and the scheduling is critical for managing my workload.
An Essential Tool for Any Social Media Marketer
What do you like best about the product?
I like Hootsuite's dashboard and the options to create custom reporting with whichever metrics I am targeting. There are multiple accounts I monitor, so being able to toggle back and forth between each account without having to log out of Hootsuite is awesome.
What do you dislike about the product?
As someone who's used Sprout Social, I do wish that Hootsuite had more social listening capabilities that didn't require *another* additional fee to access. I also wish there were more options for resources in the left bar of the dashboard.
What problems is the product solving and how is that benefiting you?
Hootsuite is able to provide me with analytics beyond what social media platforms are able to showcase.
Easy to use social media management software
What do you like best about the product?
I like that Hootsuite keeps my posts organized. It provides error or warning messages when something isn't right. I can upload pictures and videos for my posts. I can seamlessly change the copy for each posts platform.
What do you dislike about the product?
I dislike that I can't schedule stories on FB/IG from Hootsuite. I wish there were more emoji options.
What problems is the product solving and how is that benefiting you?
Hootsuite keeps my posts organized and creates a seamless way to share and edit posts and photos.
Ten year user and love it
What do you like best about the product?
I can manage multiple accounts above and beyond what most providers allow. I love the ease of use and being able to see all my content in a way that makes sense.
What do you dislike about the product?
Price increases over the years for original users.
What problems is the product solving and how is that benefiting you?
Organization and scheduling
A Great Scheduling Tool With Room to Grow
What do you like best about the product?
What I love most about Hootsuite is how easy it is to schedule content across multiple platforms in one clean dashboard. The visual calendar layout is super intuitive and makes it easy to spot gaps or overlaps in our weekly content plan. I also appreciate the ability to preview posts before they go live—it gives that extra layer of confidence, especially when juggling multiple brand accounts.
The analytics have also come in handy. While they're not overly detailed, they provide a helpful snapshot of performance that’s great for quick check-ins and reporting.
The analytics have also come in handy. While they're not overly detailed, they provide a helpful snapshot of performance that’s great for quick check-ins and reporting.
What do you dislike about the product?
One thing I’d love to see improved is the mobile experience—it’s not as smooth or reliable as the desktop version. Also, the pricing can feel steep for smaller teams, especially if you're trying to scale up with more users or advanced features.
What problems is the product solving and how is that benefiting you?
Before using Hootsuite, managing multiple social channels meant bouncing between tabs, apps, and spreadsheets. Now, I can schedule content in advance, visualize my week at a glance, and keep everything aligned with our broader marketing calendar.
The platform also helps reduce missed posts and last-minute scrambling by allowing me to plan content in bulk. On top of that, having engagement and performance metrics in the same dashboard saves time when pulling reports or making quick decisions based on what’s working.
Overall, Hootsuite has helped me save time, stay organized, and keep our brand presence consistent across platforms.
The platform also helps reduce missed posts and last-minute scrambling by allowing me to plan content in bulk. On top of that, having engagement and performance metrics in the same dashboard saves time when pulling reports or making quick decisions based on what’s working.
Overall, Hootsuite has helped me save time, stay organized, and keep our brand presence consistent across platforms.
I've been using Hootsuite for years and I've never been disappointed!
What do you like best about the product?
I really love how user-friendly Hootsuite is. I've trained multiple people on how to use it, and they've picked it up so fast because the site is easy to navigate and organized in a very digestible way. The periodic updates make the site even better, not more confusing, which is really helpful.
What do you dislike about the product?
Sometimes when I use Hootsuite to schedule videos, it changes the video quality or even makes it distorted. I also wish tagging accounts on Instagram was easier. Instead of the accounts popping up like Facebook, I have to type out every handle individually.
What problems is the product solving and how is that benefiting you?
I love that Hootsuite keeps everything organized and concise for social media management. The home page delivers all the information I need to know and the calendar helps keep me organized and up-to-date on what we have upcoming. The social media analytics was a game changer. It takes the hard work of data collection and monitoring off my plate. My clients love it, and it helps me redirect my time to focus on the bigger picture and strategy tactics.
A great tool for making social media easier to manage
What do you like best about the product?
I love having the ability to post to multiple platforms from one place. While I can still customize each platform's post, I only have to upload my media once, and schedule it once, which saves a ton of time. I also love the ability to view all my scheduled posts for every social account in once place.
I really like their Analytics and being able to see my "social score" go up, and their AI feature is nice if you need a little inspiration.
Everything was very easy to connect, and I use it every day.
I really like their Analytics and being able to see my "social score" go up, and their AI feature is nice if you need a little inspiration.
Everything was very easy to connect, and I use it every day.
What do you dislike about the product?
I wish I could see at a glance how many interactions my posts get in a calendar view, like you can in Meta Business Suite. It's also pricey, especially if you need to connect more than 5 accounts, which I do.
What problems is the product solving and how is that benefiting you?
It makes it SO much easier to manage all of my organic social in particular, since I have a lot of other duties at my company, but social media is very important to us.
Hootesuite has done what we needed
What do you like best about the product?
My favorite part about Hootsuite is that I can manage all of my social media accounts by organization and by social media channel.
What do you dislike about the product?
I can never find the people and/or organization I want to tag on Linkedin or Facebook. I have to manually find the post after the fact and add tags.
What problems is the product solving and how is that benefiting you?
We had no way to get proper reporting on our social channels before. Hootsuite offers a ton of different metrics to review.
Good Organizational Tool, but Consider Cost-Effectiveness
What do you like best about the product?
I appreciate Hootsuite's easy and intuitive setup process, despite a minor error on our part with Twitter. I like the organization component with the calendar and scheduling features, which help me decide when to post. The insights scores reflecting our posts' impact are also beneficial.
What do you dislike about the product?
I find the cost for Hootsuite's yearly plan quite steep, especially considering we mainly use it for scheduling posts on multiple platforms. While the impact score is a helpful feature, it's not a primary metric we rely on to measure our success. Additionally, I feel that the time taken to create posts remains largely unaffected, as Hootsuite does not aid in content creation itself.
What problems is the product solving and how is that benefiting you?
Hootsuite allows me to schedule and organize social media posts effectively, relieving the stress of posting while traveling and providing insights into post impact.
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