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Hootsuite

Hootsuite

Reviews from AWS customer

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6,479 reviews
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    Lily A.

Great platform !

  • February 09, 2022
  • Review provided by G2

What do you like best about the product?
It's perfect for digital marketeers (as I am) to schedule their posts and feel safe that they will be uploaded ! Great platform ! It gives me great flexibility and peace of mind !
What do you dislike about the product?
1)I would like to also schedule comments on my posts
2) I would prefer if the Professional plan included 15 accounts and not 10!
What problems is the product solving and how is that benefiting you?
Flexibility to the fullest!!


    Mike L.

Hootsuite is reliable and offers an extensive array of features.

  • February 09, 2022
  • Review provided by G2

What do you like best about the product?
I don't think I've ever had a post fail using Hootsuite before, which is more than I can say for other social media scheduling platforms. They also offer great social listening features.
What do you dislike about the product?
Hootsuite's dashboard looks very busy and complicated, which, at times, can be annoying. It might sound trivial, but those with little time would prefer to access their information as quickly as possible. I would suggest a more minimalist dashboard design.
What problems is the product solving and how is that benefiting you?
Hootsuite is very reliable in terms of sending posts -- in other cases, I've seen accounts get randomly disconnected, only to be notified *after* the fact. This simply doesn't happen with Hootsuite.
Recommendations to others considering the product:
When considering a social media scheduling/posting platform, I'll admit that a lot of it boils down to preferences. However, Hootsuite is reliable and it's hard to put a price on peace of mind.


    Shalua M.

I can finally relax

  • February 09, 2022
  • Review provided by G2

What do you like best about the product?
Being a Digital Designer & Community manager I sometimes get lost in design , it's good to know that I don't have to worry about my social media posts going up on time and in all the platforms
What do you dislike about the product?
I wish I could schedule automated replies as well especially on comments or messages with certain key phrases
What problems is the product solving and how is that benefiting you?
Managing different accounts from different clients with easy and without having to have many accounts logged in on my phone, having all my analytics in one dashboard helpes me in decision making purposes
Recommendations to others considering the product:
Best tool if you want to life some weight off your social media management, especially if your managing multiple accounts


    Lauren Z.

Reliable and User-friendly—Hootsuite Rocks

  • February 09, 2022
  • Review provided by G2

What do you like best about the product?
I've been using Hootsuite for years. Ease of use, zero downtime, and the addition of great new features over time are some of the most significant benefits of Hootsuite.
What do you dislike about the product?
I'm not sure if the social media algorithms treat the posts through Hootsuite as well as native posts, so I still have to schedule a mix. I love Hootsuite for when I need it, though!
What problems is the product solving and how is that benefiting you?
Hootsuite is an excellent tool for a small business that needs flexibility in posting regularly. Sometimes things change and I have to adjust accordingly, so it's great that Hootsuite easily adjusts with me.


    Insurance

Very Useful for Scheduling Social Posts & Measuring Results

  • February 09, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to use the program. It is a fast and efficient way to schedule social posts.
What do you dislike about the product?
The way Hootsuite toggles between social accounts can be frustrating when making changes to a social post for multiple accounts.
What problems is the product solving and how is that benefiting you?
We are able to schedule all social posts and measure their results effectively and efficiently.


    Staffing and Recruiting

Easy to use and time saving

  • February 09, 2022
  • Review provided by G2

What do you like best about the product?
Easy integration with social platforms. Decent streaming view and post scheduler. e.g. LinkedIn Would be interesting to integrate with Canva. The link shortening is helpful for Twitter
What do you dislike about the product?
Occasionally there is a bug when platforms change the design of their pages resulting in broken links or tags. The updates can be a bit slow to fix the software.
What problems is the product solving and how is that benefiting you?
Scheduling posts and targeting their timing across multiple platforms is the biggest timesaver allowing for news and media monitoring in real-time but for our needs, our material isn't provocative; however, a post named Financial Friday is best when the market is up, not tanking on that particular day.
Recommendations to others considering the product:
While there are similar platforms, we have found that our clients widely use it, and as they are digital social experts, we follow their lead in evaluating software products. Accessible to use, set up, and free up time to move on to other tasks.


    Nick T.

Great service

  • February 09, 2022
  • Review provided by G2

What do you like best about the product?
So convenient to use. Saves a huge amount of time
What do you dislike about the product?
Nothing at all. A great service all round from Hootsuite
What problems is the product solving and how is that benefiting you?
Scheduling social media posts at optimum times of the day


    Katie L.

Social Media Management Heaven

  • February 09, 2022
  • Review provided by G2

What do you like best about the product?
I love the way you can schedule posts with a notification to your phone and then manually post or choose to automate posts so you can plan content at the start of the month and have everything ready.
What do you dislike about the product?
If you manage lots of accounts then you have to upgrade to the most expensive plan, I'm hoping more accounts will be allowed at lower prices in the future as social media management becomes more common.
What problems is the product solving and how is that benefiting you?
Scheduling content and monitoring the progress of social media campaigns. The benefits are great since it allows you to make a report monthly as well as planning content. You can see when your audience is most active and plan around those times instead of guessing.
Recommendations to others considering the product:
I'd recommend watching YouTube videos about Hootsuite, they also have a blog with lots of 'how to' posts that show you how to link accounts and more.


    Geof R.

Hootsuite saves hours of time

  • February 09, 2022
  • Review provided by G2

What do you like best about the product?
Ease of posting across multiple platforms and scheduling posts for later dates. Can schedule out a whole month at a time.
What do you dislike about the product?
The only issue I have is that it does not interact with Google business page and when you try to look at your scheduled posts you can not see a whole month in one glance. Also the AI chat assistant needs work.
What problems is the product solving and how is that benefiting you?
Social scheduling across multiple platforms can be very tedious when you have to repeat the process over and over. Hootsuite allows me to post where I want when I want.


    Government Administration

Handy tool for social media managers

  • February 09, 2022
  • Review provided by G2

What do you like best about the product?
Hootsuite allows you to unite all your social networks on one platform. With the various applications, you can plan, publish, manage communities, analyse statistics, etc. all in one place.
What do you dislike about the product?
The only disadvantage I have encountered so far when using Hootsuite, is that you still need a phone connected to your account to be able to publish on the app Instagram. I hope they will implement this feature in the near future.
What problems is the product solving and how is that benefiting you?
I'm particularly fond of the Hootsuite Planner. It gives a good overview of the publications that have already been published, as well as those that are planned. It also gives you the possibility to programme posts in advance. Especially when working in teams, this is a very helpful tool.