Hootsuite
HootsuiteReviews from AWS customer
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The best software for the lowest price.
What do you like best about the product?
You can schedule Facebook, Twitter and Instagram in one place.
What do you dislike about the product?
The analytics for Instagram wasn't very accurate in comparison to the analytics available directly with Insta.
What problems is the product solving and how is that benefiting you?
Helps decrease the time when producing reports on social media.
Recommendations to others considering the product:
Hootsuite is a popular choice for many social media marketers. It is easy to use, cheap or even free to implement and helps cut time when organising posts and checking to see what is going out and when.
Easy to use and have everything all in once place
What do you like best about the product?
I find it easy to visualise the different posts and see what day needs content and what media needs what
What do you dislike about the product?
That you can’t post a video on LinkedIn!
What problems is the product solving and how is that benefiting you?
Being able to post before I start work through using work hours to day before
Recommendations to others considering the product:
Mess around with it and upgrade to see the analytics it’s worth it
Great easy to use time-saving software!
What do you like best about the product?
Scheduling in and managing multiple online campaigns from multiple accounts, all from one easy location.
What do you dislike about the product?
Hootsuite can sometimes be slow to load up first thing and if left for a period of time goes to sleep, which can cause the webpage to lag when trying to reload the page.
What problems is the product solving and how is that benefiting you?
Awareness management - being able to schedule in awareness raising posts in advance allows me time to prepare innovative new promotional campaigns for our social media channels.
Recommendations to others considering the product:
Worth giving it a try. The multitude of platforms it supports allows you to manage several accounts from several platforms all in one easy place. The software also offers some analytical support which can be extremely helpful for reviewing social media campaigns.
Ehhhhhh + Poor Customer Service
What do you like best about the product?
The layout of the page itself was generally easy to navigate.
What do you dislike about the product?
Hootsuite does not publicize all of their updates (including ones that will effect your posts), does not notify you when or why something fails, and is making it increasingly hard to use the program to effectively manage social accounts.
What problems is the product solving and how is that benefiting you?
The biggest benefit was that you can schedule posts as FB accounts, pages, and groups.
Recommendations to others considering the product:
Go with HUBSPOT instead.
Easy to Manage Multiple Social Media Accounts at Once
What do you like best about the product?
It's all in one place. I can easily see what's published and what's planned for all clients.
What do you dislike about the product?
I wish the reporting was more robust for my package type. I'd love to have reports sent to me automatically.
What problems is the product solving and how is that benefiting you?
We manage social media for many clients, and it would be impossible without a tool like HootSuite. We also use it for reporting, so we can adjust our strategy accordingly.
Recommendations to others considering the product:
It's a good fit if you have multiple social media accounts to manage. However, look at how many networks can be managed under the plan you are considering. Also, Instagram options are very limited. Consider another tool for that.
A great, cheap (or free) piece of software for all social platforms
What do you like best about the product?
The ease of use and viewing - Easy to see what has been scheduled and when they are due to go out.
What do you dislike about the product?
Sometimes, social media posts do not post as intended - The intention for LinkedIn and Facebook is to have a linkable picture or graphic, meaning that there is no URL pasted within the body of the social media post. This isn't always the case, as often the picture is posted without a clickable link and therefore the URL needs adding to the body of the post. This can cause missed click-throughs as there is no link.
What problems is the product solving and how is that benefiting you?
The problem has been mentioned above. Easy to link social media channels and it is rare that they disconnect which is good. Sometimes have problems posting videos on social platforms such as Instagram from Hootsuite.
Recommendations to others considering the product:
Take the time to learn the advantages of all aspects of the software and ensure that you watch all the videos and tutorials that are available on the internet. They can be found on the Hootsuite website, as well as on websites like YouTube etc. I would also recommend that if ever you are struggling with any aspect of the software, to talk to their support team as they are very helpful and extremely supportive. Other than that, you shouldn't have any real issues.
Hootsuite a very good application for your company
What do you like best about the product?
Contains real-time Conversation Tracking, owns Team Management, can easily adapt Hootsuite to your specific needs. You can configure specific Streams to show what you will use most frequently, such as Twitter Stream, any mention of your Twitter, new followers.
What do you dislike about the product?
When posting on multiple platforms, there may be considerable delays, HootSuite Pro definitely has some restrictions regarding Analytics there is very little information you can get, It does not do a great job of scheduling publications for sites other than Twitter.
What problems is the product solving and how is that benefiting you?
We use it in our company as a marketing manager, I handle all the internal marketing of the company; so I use Hootsuite to manage our Twitter, Facebook, LinkedIn and Google+ accounts, which has brought us good benefits for the company for all its characteristics that it has.
Recommendations to others considering the product:
Make sure you have a strategy in mind when using Hootsuite. Its programming tool is very useful when trying to understand what you have planned, I think it is a very good tool so I totally recommend it
Hootsuite - you cannot do social media management without it.
What do you like best about the product?
The streams make it possible to listen to the audience of multiple social media brands and their assets that you manage. Additionally, bulk uploading is a "god send" because if you are also coming up with content during a campaign you want to make sure that everything is loading in a timely fashion to the client's audience.
What do you dislike about the product?
There are a lot of glitches when software's close their API and Hootsuite has to navigate that change. The mobile app is always lagging behind with the necessary updates. So I depend on the web tool a lot more than the mobile app. Sometimes I prefer that it is the other way around since I'm always on the go.
What problems is the product solving and how is that benefiting you?
Hootsuite does one thing well, help you push content and listen to audience engagement. Right now the problem it helps me solve is to the create a space where my clients are consistently posting and the ability to answer queries form their audience without seeming disengaged or disingenuous.
Recommendations to others considering the product:
If you are on the go but you are management social media for clients across a spectrum of fields / genres and they have multiple social media assets / platforms - Hootsuite is the easiest and most user friendly way to go.
Great tool to manage all social channels
What do you like best about the product?
Free, easy to use, ease to add additional users, like the way you can see visually how posts will look before posting/scheduling.
What do you dislike about the product?
- Lack of scheduled instagram posting - they remove this feature
- cant post carousel images on IG from hootsuite
- cant post carousel images on IG from hootsuite
What problems is the product solving and how is that benefiting you?
Would be good to be able to chat to hootsuite team when having issues
Recommendations to others considering the product:
Instagram scheduling/posting to come back
Best tool for your social media convenience.
What do you like best about the product?
As an SMM, Hootsuite is a very helpful tool for me and for my client. It's easy to use, very organized and easy to manage.
What do you dislike about the product?
None as it is user-friendly and very organized.
What problems is the product solving and how is that benefiting you?
If you have multiple accounts or multiple social media platforms, Hootsuite is a great way to plan your way to success.
Recommendations to others considering the product:
It's really a user-friendly tool so new users of Hootsuite will definitely not have a difficult time using it.
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