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Hootsuite

Hootsuite

Reviews from AWS customer

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6,493 reviews
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    Public Relations and Communications

Great software for analytics and managing multiple accounts

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
I like that you can manage multiple social media accounts on different platforms. This allows for perfect coordination in scheduling multi-platform posts for marketing my business. Hootsuite is great for everyday use and doesn't cap how far out you can schedule, making it a good alternative to Meta Business Suite.
What do you dislike about the product?
There are just a few downsides to using the free version of Hootsuite. The first is that there is a maximum number of social media accounts you can manage on the platform. Since my business runs several different local development initiatives across many different accounts, I wish there were a higher limit on the number of accounts on the free tier; however, this could be solved by subscribing to a higher tier. Secondly, the only option I am aware of for posting is just to create a generic post. This means that you can't schedule stories, reels, LinkedIn articles, etc., to be published through Hootsuite. If there were access to the full array of post types, I would rate Hootsuite higher.
What problems is the product solving and how is that benefiting you?
Hootsuite allows me to access analytics in a way that I couldn't easily do otherwise. The analytics dashboard tracks more data than each social media platform does on its own, PLUS it consolidates data from each platform all into one place. My job is so much easier because I can track "fans," trends, and more while also comparing performance across platforms to see where I need to spend more of my time and energy making improvements.


    Andrea W.

Used Hootsuite for years and is the OG of social scheduling/monitoring/reporting

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
The ability to pull full detailed reports
What do you dislike about the product?
Account connecting and disconnecting is sometimes difficult to manage.
What problems is the product solving and how is that benefiting you?
Scheduling and monitoring all in one place


    Yuni R.

Affordable and versatile

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
I like that it can do so much, and is very affordable in comparison to some other competitors.
What do you dislike about the product?
Hoostuite has limitations like not being able to add covers to tiktok and instagram posts, or reposting to YouTube. It's also annoying that the profiles disconnect and you have to re-validate so often.
What problems is the product solving and how is that benefiting you?
Hootsuite allows us to save a lot of time by posting across social latforms, it helps with organization and best time to post too!


    Craige H.

Functional and does the job

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
It's simple and decently reliable. The AI options make the creation of posts easier and
What do you dislike about the product?
It's reaallly pricey. They're gone from around $20+ tool to an enterprise option pricing small business owners out.
What problems is the product solving and how is that benefiting you?
scheduling posts to company linkedin page and executing brand strategy on social


    Architecture & Planning

Simple, user-friendly experience.

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
I like best the customizable features in analytics allowing for you to pick and choose what is going to be the best source of data for your business. I also like how you can easily edit your captions and such after scheduling the posts.
What do you dislike about the product?
I dislike when planning posts, it is difficult to edit and crop images once added to your post.
What problems is the product solving and how is that benefiting you?
Hootsuite is solving the issue of having to make a post that day, instead I can schedule it out weeks in advance. This benefits me because I can save time and schedule out post when the ideas are given to me and know that they will automatically post later.


    Makaela O.

Super easy to use!

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
We love the calendar planner and the DM automation being built in to the calendar!
What do you dislike about the product?
It's been frustrating not being able to interact with our Youtube comments as easily in the Inbox. Using streams is fine, but its definitely not the best way.

We're unable to upload shorts via the planner.

We're unable to add additional users without canceling our current plan and starting a new one. Definitely a poor user experience.
What problems is the product solving and how is that benefiting you?
We love the ease of using the inbox for comment/message management. Our team also is able to make notes about users so we can track if they're typically a spam user, etc.


    Christian G.

The Best Tool for Managing Multiple Social Platforms

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite makes it easy to draft copy, schedule posts, and manage media. The scheduling tools and planner make having a birds eye view of upcoming posts and where any gaps may be. It was very easy to set up and integrate with our current platforms. Any time I have had questions the service team is available to help. Since starting with HootSuite we have gone from 1-2 posts per month to 2 posts per week minimum!
What do you dislike about the product?
There is still some work to be done on the AI Beta drafting posts from blog links. I am also eagerly awaiting integration with BlueSky so we can truly manage all our platforms in one place.
What problems is the product solving and how is that benefiting you?
We wanted to post more frequently but managing each platform individually was far too time consuming.


    Megan E.

Extremely easy to use!

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
I use Hootsuite for work purposes two or three times a week. It makes it easy to schedule post for socials when I'm away or on the weekends. I like how quick and easy it is to use. Definitely user friendly in my opinion.
What do you dislike about the product?
One of the only things that I tend to dislike is that I frequently get logged out of my social accounts. It takes up time to go back through and login to all of them, which is a bit of a hassle.
What problems is the product solving and how is that benefiting you?
Hootsuite is helping me schedule post when I'm off the clock. It gives me less screen time on the weekends, which is nice since I'm already on my phone and computer alone lot during the week.


    MYMSMBC C.

Timesaver!

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite is great for saving time. Posting for the church is mega easy with all of our social platforms in one place. All you do is upload your video or pics, write your copy and schedule your posts. It even allows you to tweak copy or pictures for each platform. Saves me tons of time and helps us keep our message in front of people. It also gives you the ability to "listen" to trends which saves time on research, and helps you stay in tune with your audience with relevant content. If you get writers block, you can use the integrated AI to write for you!
What do you dislike about the product?
Every now and then a post might not publish, but Hootsuite will email a reminder so you can get it back in.
What problems is the product solving and how is that benefiting you?
Saving me time, which gives me more time to make more creative.


    Alan K.

Easy to use and has nice features

  • July 26, 2025
  • Review provided by G2

What do you like best about the product?
I like all the. features Hootsuite has and new AI capabilities.
What do you dislike about the product?
I dislike how you can't connect all social media platforms like bluesy.
What problems is the product solving and how is that benefiting you?
It helps us manage a lot of social media accounts all at once and also makes our life much easier. We can schedule posts all at once and view our total social media data.