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Hootsuite

Hootsuite

Reviews from AWS customer

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6,475 reviews
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    Lisa B.

User Friendly

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Hootsuite is very easy to use and fun. It enables me to keep my audience (students, alumni, families) up to date with events and activities at the school.
What do you dislike about the product?
The Re-share feature is no longer available from IG to Facebook.
What problems is the product solving and how is that benefiting you?
I use Hootsuite to schedule posts while on breaks from school. It allows our students, families and alumni to keep up to date.


    Food & Beverages

Great for managing multiple social media outlets

  • February 21, 2019
  • Review provided by G2

What do you like best about the product?
Hootsuite makes it easy to draft posts, set them up for a later date, and free up your time. You want your business to appear relevant and in the now, but you don't want to have to be there to post about something every single day. Drafting out your posts and dedicating one block of time a week/biweekly/monthly etc can help ensure a consistent image and save you lots of time! I love it for managing multiple pages and avenues as well.
What do you dislike about the product?
If you want to post on Instagram and utilize hashtags but DON'T want those hashtags on Facebook, there doesn't seem to be a way to use one picture and post different captions for different media sources but still posting at the same time. Seems to have to be set up twice. It's a small hassle and keeps me from utilizing the full functionality of the system. I also am a free user of this program, and I manage social media for multiple businesses so currently haven't found a way to get any of those businesses to take on the cost of the software. The jump from free to paying is pretty steep for what it's doing, in my opinion.
What problems is the product solving and how is that benefiting you?
Maintaining relevant social presence without taking up too much personal time- also posting on Instagram from a computer is a nice bonus even when not drafting out, but just wanting to make a post


    Casey H.

Easily manage your social media channels

  • February 21, 2019
  • Review provided by G2

What do you like best about the product?
It is easy to schedule out posts for my social media business accounts. I can add photos and shorten links for tracking. I do love how I can manage messages, mentions and hashtags right from the same page.
What do you dislike about the product?
I do have trouble integrating some Instagram accounts. It takes me many tries to get the accounts linked.
What problems is the product solving and how is that benefiting you?
Definitely a time saver!
Recommendations to others considering the product:
Time saver!


    Shannon C.

Good Free Social Media Software

  • February 21, 2019
  • Review provided by G2

What do you like best about the product?
You can add up to three different social platforms and schedule posts in advance, eliminating the worry and manual labor that comes with posting. It is very easy to use and straight forward. The feed feature where it tracks mentions is also a plus, especially for a growing business like ours.
What do you dislike about the product?
I've heard some horror stories of going with the paid version - price and usability. Friends have told me it isn't worth the cost and that there are other better platforms out there. However, that is just "talk" and nothing I've confirmed myself. All in all, I'm enjoying the platform.
What problems is the product solving and how is that benefiting you?
Scheduling social campaigns in advance - huge time saver!
Recommendations to others considering the product:
If you are just starting to rev up your social media and need something that will post and schedule in advance, this is a good platform. It is limited by video in the free version - something to consider when looking at paid vs free.


    Luxury Goods & Jewelry

Makes social media marketing go much faster, but buggy

  • February 21, 2019
  • Review provided by G2

What do you like best about the product?
The ability to push an update to multiple platforms at once.
What do you dislike about the product?
Some issues with Facebook integration that they were unable to resolve in a timely manner; I had to switch to other apps for a while until the issue was solved.
What problems is the product solving and how is that benefiting you?
Makes it much faster to post new products to all of my social media accounts, which increases sales and customer engagement.


    Chris M.

Time saver!

  • February 20, 2019
  • Review provided by G2

What do you like best about the product?
I love that I can monitor all of our social media platform from one screen. I also love that I can post to all with one click.
What do you dislike about the product?
I like it all. There is nothing about this product that I don't love.
What problems is the product solving and how is that benefiting you?
We are a law enforcement agency, so getting information out as quickly and efficiently as possible is key for us. Hootsuite allows instant posting, which gets our messages out FAST!


    Katy F.

Right-hand man!

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
I love how vast Hootsuite is. You can use Hootsuite for social media analytics, posting, sharing or blogging, measuring your performance, content management, I can go on for days. I downloaded the mobile Hootsuite app for Android to my cell phone, as well as added the Chrome extension to my browser.
What do you dislike about the product?
I am actually having one issue currently with content that posts to my company Facebook pages. When I use the AutoSchedule feature and this includes a little backlink that will send clickers to the desired location - my problem is when I use this feature for Facebook, it does not include the Owly Link. Only on Twitter does it include the link. I contacted support but he was asking for a screenshot and at the time I was unable to further assist him with the information he needed. I will revisit and contact support at a later date.
What problems is the product solving and how is that benefiting you?
I use Hootsuite across multiple platforms including my cellular device and my desktop computer via the Hootsuite Chrome extension. I use the tool to share, re-blog, post, and create content. I also love the ease of measuring your analytics. No new vocabulary to learn or fancy gimmicks.
Recommendations to others considering the product:
I would recommend adding Hootsuite to the budget if social media (content) managing is in your line of work. They take loads off your shoulders with their easy-to-use extension, mobile app, support bot, help desk, and AutoSchedule Feature. Also the different Streams you're able to use or create can come in handy.


    Audrey B.

Clean platform, stellar customer support.

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
I like things that are intuitive and easy to master, and Hootsuite is both of those things, most of the time. I'm also blown away by their customer service. I've had both billing and technical concerns addressed clearly and promptly, via email - just super easy and efficient.
What do you dislike about the product?
I feel like initial setup is a little clunky but really that's so not a big deal because once it's the way you want it, it's awesome.
What problems is the product solving and how is that benefiting you?
Because I can schedule my posts for all different platforms, I can really figure out which audiences I want to reach when, and then can easily execute that plan. Hootsuite enables me to plan, seamlessly, without wasting time on the logistics.


    Marketing and Advertising

Excellent

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
The best aspect of Hootesuite is the ability to schedule posts well in advance of time.
What do you dislike about the product?
Unless you pay for the unlimited plan, it is impossible to gain access to as many accounts as needed.
What problems is the product solving and how is that benefiting you?
Dealing with timezones
Recommendations to others considering the product:
Best tool for international clients.


    Health, Wellness and Fitness

Social Media Helper

  • February 17, 2019
  • Review provided by G2

What do you like best about the product?
The ability to share content between the third party company helping us put content out there.
What do you dislike about the product?
Linking up accounts between the different social media platforms.
What problems is the product solving and how is that benefiting you?
In theory it is supposed to eliminate a staff member from having to actively post. It can all be automated.