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Hootsuite

Hootsuite

Reviews from AWS customer

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6,493 reviews
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External reviews are not included in the AWS star rating for the product.


    Food & Beverages

Hootsuite has been great!

  • July 21, 2025
  • Review provided by G2

What do you like best about the product?
The customer service and feedback has always been top notch.
What do you dislike about the product?
There are some limitations still with crafting a post.
What problems is the product solving and how is that benefiting you?
The ease of planning content for our multiple accounts.


    Sreena S.

Hootsuite is like our digital team member who takes care of our social media needs

  • July 21, 2025
  • Review provided by G2

What do you like best about the product?
I work for a film and shows production company, so social media is very crucial for new shows and films promotion, but Hootsuite's listening feature is very helpful for audience feedback about our new show or movie. That's what I love about Hootsuite - direct real-time feedback from audience without manual juggling with different platforms.
What do you dislike about the product?
It's not that I dislike anything, but I hope they develop a desktop app.
What problems is the product solving and how is that benefiting you?
As I said, I manage our new movie and show promotional posts with Hootsuite. This reduces my overhead to avoid missing something on time. To entertain our audience, we post bts content to connect with our audience on a personal level. Usually, we split our bts content into multiple chunks and schedule them over weeks with Hootsuite. This maintains our reach on social media and keeps us in the game of algorithms, so our new movie and show launch posts also get engagement. This has increased our revenue directly.


    Mahesh D. M.

Great tool for Streamlining Social Media and analytics

  • July 19, 2025
  • Review provided by G2

What do you like best about the product?
the option of adding channel and scheduling the content is very easy and also if there are any erros it shows the necessary steps to solve it too
What do you dislike about the product?
little bit of higher side when it comes to pricing; more pocket friendly offers would be appreceated
What problems is the product solving and how is that benefiting you?
the 1st thingy is the analytics which plat for is working great in my case i was thinking my instagram is working good but when i reviewed my monthly analytics i realised my linkedin is performing great compare to instagram.


    James B.

Minimal Issues

  • July 17, 2025
  • Review provided by G2

What do you like best about the product?
The ability to post across multiple social media platforms within one tab.
What do you dislike about the product?
Accounts are disconnected frequently so you must reconnect on a regular basis.
What problems is the product solving and how is that benefiting you?
When our social media accounts were all connected to the platform it was easy and quick to schedule posts. Our main problem was that we manage several accounts and the ability to post quickly was helpful.


    Computer Software

Hootsuite simplifies our job, but it's important to know its limits for it to be effective.

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
I use Hootsuite every day of the week, sometimes for scheduling, sometimes to monitor what’s being said around our brand or a client campaign. The ‘best time to post’ suggestions have really helped increase engagement; I’ve tested them vs manual scheduling and more often than not, the Hootsuite AI wins. And duplication and tweaking of posts across platforms – I mean, this alone has to save me at least an hour a day.
What do you dislike about the product?
So, yeah, I was basically sold on the concept that Hootsuite would allow me to monitor broader, untagged brand conversations — but once I signed up, I discovered that only tagged mentions are in my plan. And while the interface looks clean at first glance, I still get lost finding certain functions — it’s like hiding the scissors in a different drawer every week. And while the targeting is along the audience is not as deep as it is in Meltwater or Sprout Social, it still feels a little more surface-level; now, instead of nicely drilling down into niche segments using complex filters.
What problems is the product solving and how is that benefiting you?
Before Hootsuite, I had to cobble together insights from platform-native tools, spreadsheets, and way too many browser tabs. Now I can plan postings, measure sentiment, and get real-time updates all in one place. This is very helpful when running a PR-sensitive campaign or monitoring a crisis. It saves me so much time and keeps me feeling pretty sure that I haven’t forgotten something big.


    Dan P.

Saved me a lot of time.

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
I liked the fact that you could plan out you social media posts at the beginning of the month, enter in all the content, and then let the system do its thing.
What do you dislike about the product?
Nothing, apart from the fact it took a little while to set up, and link all your accounts.
What problems is the product solving and how is that benefiting you?
It allowed us to have a consistent tone of voice across all social media platforms, and allowed us to plan out each months posts.


    Nimisha K.

Hootsuite made social media management for our college so easy.

  • July 14, 2025
  • Review provided by G2

What do you like best about the product?
I use Hootsuite to schedule college events and exam notifications through our social media handles. We used to post on all platforms one by one, which used to take so much time. But with Hootsuite, we schedule all notifications in advance so all information goes to students on time and I feel less anxiety about posting on time.
What do you dislike about the product?
Hootsuite has quite a learning curve, so in the beginning I felt overwhelmed.
What problems is the product solving and how is that benefiting you?
Hootsuite solved our biggest problem of posting on time important college exam notifications. We schedule all notifications in advance and also use Hootsuite inbox to resolve students' queries. That's big relief for both students and for us.


    Jodi F.

Hootsuite does everything we need

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about Hootsuite is how easy it is for us to oversee what's going on over hundreds of social pages and making sure everything is on brand and fits with the messaging we are pushing. We use Hootsuite for everything from scheduling, approving posts to be published, analytics, social listening and more.
What do you dislike about the product?
The only downside is sometimes when pages become disconnected or posts fail.
What problems is the product solving and how is that benefiting you?
Hootsuite allows us to have central control over all our local-ran social media pages as well as being able to deep dive into analytics in a way we weren't able to before. Also, the social listening aspect allows us to know what people are saying about us as a brand and the sentiment behind this.


    Sreekesh S.

Hootsuite helps you to save time on marketing !!!

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuites easy accessibility and seamless integration to various ad managers across various platforms
What do you dislike about the product?
I felt hootsuite was getting sidetracked by competitors offering better value for money , not to mention hootsuite wasn't staying updated as compared to the competition.
What problems is the product solving and how is that benefiting you?
Hootsuite helped me to use a plethora of digital marketing platforms and tools all at once without wasting time.


    Non-Profit Organization Management

Great software solution for Nonprofits

  • July 10, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite is easy to use and intuitive. They provide great resources and pricing options for nonprofits. Customer service has been helpful and responsive.
What do you dislike about the product?
They are not yet integrated with Bluesky.
What problems is the product solving and how is that benefiting you?
We are using Hootsuite to organize and schedule social media posts on multiple platforms and for reporting purposes.