Hootsuite
HootsuiteReviews from AWS customer
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Hootsuite is a helpful platform!
What do you like best about the product?
I like the ability to schedule tweets and Facebook posts ahead of time, makes my job a lot easier.
What do you dislike about the product?
I dislike the ability to schedule Instagram posts -- sometimes they don't get posted + you can't do multiple images.
What problems is the product solving and how is that benefiting you?
Most time efficient method of posting on certain social media platforms!
Hootsuite
What do you like best about the product?
Hootsuite has the data, probably better than any competitors out there. It's comprehensive for sure.
What do you dislike about the product?
Hootsuite's UI just isn't there. It's clunky compared to competitors, and all that good data that they have is lost in their UI.
What problems is the product solving and how is that benefiting you?
Social media analytics, Monitoring of competitors, Scheduling social media posts.
Recommendations to others considering the product:
Establish a relationship with your rep, their customer service is invaluable, and they will try to help in any way they can
Only used for a short period, but I enjoyed it.
What do you like best about the product?
I used HootSuite to manage multiple restaurant clients and it really truly helped me. The multiple feeds all in one place were my favorite.
What do you dislike about the product?
Like many social media management platforms, it's difficult to attach things to post like videos and images. I always found HootSuite slow to upload media.
What problems is the product solving and how is that benefiting you?
When you're managing multiple clients social media accounts at one time it can get VERY confusing and easy to miss something. With HooteSuite, you can have all of your clients in one place and see all posts laid out in an organized manner.
Good for basic social management
What do you like best about the product?
The assignment features makes it very easy to use Hootsuite in a corporate setting
What do you dislike about the product?
More advanced functions, like running contests and dealing with multi language campaigns is not extremely efficient
What problems is the product solving and how is that benefiting you?
Responding to large amount of client customer care needs via social channels
Recommendations to others considering the product:
Make sure you set yourself up with a client success manager, they are very helpful.
Lots of features & easy to use
What do you like best about the product?
I like that it is simple and easy to use. Hootsuite has more integrations than any of their competitors so even if they don't have a feature you can usually still make what you need happen. It's also a very cost effective solution and less expensive than some of their competitors that offer similar features. Hootsuite has been in the game a long time so I trust them to make sure the program is reliable.
What do you dislike about the product?
I'd like more options to easily schedule evergreen or recurring content. Some competitors make it easier to find new content to share right from the platform itself which is a nice feature.
What problems is the product solving and how is that benefiting you?
This program is a great time saver. Social media management manually would add a lot of unnecessary admin work for me.
Recommendations to others considering the product:
It's a very cost effective solution to social media management.
used for short time but it worked well for me
What do you like best about the product?
easy to understand and navigate. Nice looks and UX.
What do you dislike about the product?
Some posts were published on the wrong times (not as scheduled)
What problems is the product solving and how is that benefiting you?
Social media planning and execution
Recommendations to others considering the product:
It provides nice UX and good analytics to track results.
Quick and easy to use
What do you like best about the product?
Straightforward to schedule and easy to replicate between multiple social platforms. Good for monitoring as well.
What do you dislike about the product?
Limited in terms of creative options and content creation onsite
What problems is the product solving and how is that benefiting you?
Easy way to schedule, push out, and track social.
Several positions I have had used Hootsuite - always effective and helpful!
What do you like best about the product?
I love that you can schedule posts for the future - it allows you to not have to worry about your consistency! I also like that it works across platforms.
What do you dislike about the product?
Really, not much - though the interface can be a little confusing at the beginning. It would be helpful to have some kind of tutorial before beginning on using the interface.
What problems is the product solving and how is that benefiting you?
The problem of having to carve out time (or even new personnel!) for posting on social media. This allows one person to use one hour to ensure a social media presence instead of having to hire a social media person full-time.
Recommendations to others considering the product:
Make sure you're given adequate time and instruction to navigate the homepage.
Good but not great
What do you like best about the product?
Design isn't bad, but still a bit outdated, the concept and the fact that it saves us community managers lots of time.
Great analytics help you stay on top of everything you're sharing.
Great analytics help you stay on top of everything you're sharing.
What do you dislike about the product?
The solution is pretty expensive for what it really is. Unless you're a huge company who's heavily reliant on social media exposure, this solution isn't really for you.
Their design could use an update.
Their design could use an update.
What problems is the product solving and how is that benefiting you?
Helps you stop on top of things, analyze your numbers and establish a better strategy to communicate with your target market.
Easy and affordable social media Managment
What do you like best about the product?
The scheduling of posts is super easy and intuitive with Hootsuite. Their post creator is easy to use, formats posts properly, and allows easy scheduling
What do you dislike about the product?
Recently we have lost our ability to interact with Instagram posts directly from hootsuite which is a little disappointing.
What problems is the product solving and how is that benefiting you?
I am able to create and manage consistent social media posts for my company without constantly needing to log in to each account and manually create a post.
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