Hootsuite
HootsuiteReviews from AWS customer
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With powerful analytics and convenient scheduling tools, Hootsuite is a handy platform
What do you like best about the product?
The analytics tools are very robust and customizable. I work for a very large organization, and Hootsuite makes it very convenient to manage our numerous profiles with ease.
What do you dislike about the product?
There are several features that simply don't work as expected. Most recently, the integration with Asana.
What problems is the product solving and how is that benefiting you?
It helps greatly with reporting and getting an overview of our social media performance and strategy.
Great tool for Social Media Analytics, Performance Tracking and Post Scheduling
What do you like best about the product?
Really Helpful to Schedule the posts on different platforms, Keep track of the performance.
What do you dislike about the product?
We can't add ALT Tags to the images like Meta Business Suite can do.
What problems is the product solving and how is that benefiting you?
IT helps In Scheduling Posts.
Very simple to use
What do you like best about the product?
Super simple to navigate and link accounts, easy to schedule posts and view metrics from my posts.
What do you dislike about the product?
UI is not the most beautiful but at least it works
What problems is the product solving and how is that benefiting you?
Expand company awareness
Listening tool for enhance social media sentiment analysis
What do you like best about the product?
Talkwalker feature, inbox 2.0 stream etc.
What do you dislike about the product?
i am yet to identify any dislike experience so far.
What problems is the product solving and how is that benefiting you?
Hootsuite plays a vital role to helping us stay informed of real time sentiment analysis, trends, mentions etc.
Useful
What do you like best about the product?
I like how it shows the best time to post and when your followers would engage with you.
What do you dislike about the product?
So far, upon using it I don't see anything that I have disliked about Hootsuite.
What problems is the product solving and how is that benefiting you?
Scheduling and knowing the best time to postt basing on my social media.
Hootsuite is a lifesaver for the busy social media coordinator
What do you like best about the product?
Hootsuite is helpful in allowing me to pre-schedule my posts so our message gets to the right people. I love the ability to select multiple social media platforms to post to at one time allowing our messaging to stay consistent across all of our platforms.
What do you dislike about the product?
The downside to Hootsuite is when social streams disconnect and then I do not have the ability to easily reconnect them.
What problems is the product solving and how is that benefiting you?
Hootsuite helps solve the problem of having time to devote to social media. With this software I am able to post to multiple social media platforms at one time, which allows me to spend time focusing on other tasks.
As a new employee in the social space, I enjoy using Hootsuite.
What do you like best about the product?
I like that I can use my own saved replies as well as ones provided by our company. I like that I can respond to things within the reply window, and that it moves consistently after I resolve. I also really like the Pending folder, which our team uses for difficult conversations that need more investigation.
What do you dislike about the product?
I wish that things I assigned to myself wouldn't get lost in the general queue, that they would stay assigned to me so there is no mix up.
What problems is the product solving and how is that benefiting you?
Hootsuite helps us understand the experiences of our customers for all of our brands. This allows us to easily check up on various brands and shows without having to natively check up in the actual social media platform.
Social Media Manager
What do you like best about the product?
Friendly user, easy to find things, customer service is fast,
What do you dislike about the product?
sometimes time consuming as for reel we can't decide cover image, music, add location...
What problems is the product solving and how is that benefiting you?
More efficient as we have 19 facebook page we are managinig, everything is at the same place for us, analytic tool is easy to use.
A Lifesaving tool for Social Media Listening & Analytics
What do you like best about the product?
I love the deep analysis that it provides which makes it very easy to use and also allows me to post at multiple places all at one place without the need of logging into multiple channels, gives me listening tools which makes it easy to understand customer sentiment. Overall I love the tool as it makes my life easier.
What do you dislike about the product?
Something I do not like about the tool that the inbox feature is very slow at times and also sometimes doesn't show up messages that are on the channel. If that is solved, I think it is great.
What problems is the product solving and how is that benefiting you?
It is saving my time by giving me everything at one place which lets me track all the metrics without the need of logging at multiple places and posting multiple times, I can schedule all the content and it also has an AI writer which makes it very easy to integrate AI.
An excellent tool for analysing Social Media Metrics & Listening
What do you like best about the product?
I love the deep analysis that it provides which helps in analyzing post wise metrics and it also gives me everything at one place, which makes it easier to access all my social media channels. There's also a lot of features like Owly writer, Social listening and automation which is really nice to have in a single platform.
What do you dislike about the product?
Something I don't like a lot is the inbox feature which is sometimes slow, and also the owly writer which does not curate perfect captions
What problems is the product solving and how is that benefiting you?
It is helping me save time to analyse social media metrics and also gives me features like automation and listening which is not there on other tools. Overall it helps me save time and also increase my efficiency.
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