Hootsuite
HootsuiteReviews from AWS customer
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Easy to learn, quick to teach
What do you like best about the product?
The best feature of Hootsuite is its scheduling feature (especially to Instagram) coupled with monitoring in one platform.
What do you dislike about the product?
The system could be buggy - not letting you continue a tweet without selecting a username from a dropdown menu on tagging, adding extra characters to tweets, etc. It also has a smaller video file max than Twitter itself, so I would sometimes need to go to Twitter to post multimedia posts. The feature allowing you to add tweets to the queue is valuable but re-scheduling tweets already added can be a very tedious process that could be solved by allowing a user to drag and drop tweets within a calendar.
What problems is the product solving and how is that benefiting you?
Working in a fast-paced industry I often need to schedule posts days or weeks in advance, which Hootsuite allows me to do. It's an added benefit that I can also do my social media monitoring within the system, allowing an all-in-one experience.
Has potential, but isn't extremely efficient
What do you like best about the product?
I like that I can schedule multiple channels at once. I also like the "automatic scheduler" which will post at the busiest time for the requested page. I also like that using Hootsuite means I have a record of all my posts in one place.
What do you dislike about the product?
I dislike that it feels like using Hootsuite sometimes takes longer than just posting. I can't always post the same content to the same channels; my Facebook posts have more content than my posts to Twitter since I am limited on characters. This means I still often end up creating more than one post, which I could just do on the actual social media account. I also don't like that I can't preview the post the way I do on Facebook. I find the main page confusing and overwhelming.
What problems is the product solving and how is that benefiting you?
It allows me to track my social media posting frequency, which is nice. I would say that tracking and scheduling for when I am out of the office are the best features.
Recommendations to others considering the product:
I would say that others should be aware that this product will help them track their social media and posting frequency. It might best best for someone who only handles social media. The main page has multiple feeds, options, etc. which are overwhelming. I do social media as one part of my job, so I don't have time on a daily basis to look through those feeds, etc. I don't find Hootsuite to be very user-friendly or modern, but it does solve a problem and fill a gap. Please note, I work in public higher ed with a very small budget, and I am the only social media manager in my department, so I use the free version of this product.
Hootsuite - Great for beginners and professionals
What do you like best about the product?
I love the ease of use, what that means is being able to switch easily between networks and campaigns, and as an independent contractor the professional version was affordable and had most of the features I required to manage my clients' social media. Hootlet is also a great feature allowing me to post or schedule a post directly from the website or article I'm on to the appropriate network. The dashboard is likewise easy to use and navigate for the most part.
What do you dislike about the product?
Sometimes Hootlet doesn't work the way it's supposed to. Also, when doing a bulk upload, it would be nice to have Hootsuite scrub for images from the articles to post them directly into the tweets. The professional version of analytics isn't as robust as I need, I'm sure the Team and Business versions are much better. Many of the apps that I needed never really worked properly, and were subsequently discontinued.
What problems is the product solving and how is that benefiting you?
As a contractor with many clients, I was solving the issue of running multiple campaigns, keeping them organized and using my time efficiently to ensure that content was shared on time. The additional benefits i realized were the bulk upload function, the ability to use keywords to create a stream, and the ease of communicating with communities.
Easy to manage multiple social media accounts
What do you like best about the product?
I used Hootsuite when I was in charge of 3 FB Pages and 5 twitter pages for one company. It made it easy for me to make sure that we were posting items ever so often and not having to remermber to post things manually when we had busy days.
What do you dislike about the product?
The cost was higher than I would like and it was not easy to set up a new account.
What problems is the product solving and how is that benefiting you?
Time saving. I could create all the social media posts for the week ahead of time and schedule for them to post and make edits up until the posts went live. Plus I could easily see how much traffic each post was getting.
Hootsuite: Best for Small Businesses
What do you like best about the product?
If your social media marketing efforts are on the limited side, meaning 2-3 platforms and only 4-5 sources, Hootsuite is the ideal software for you to plan posts in advance. They provide analytics as well, depending on your budgetary needs.
What do you dislike about the product?
They don't offer planning for some social media businesses such as Pinterest.
What problems is the product solving and how is that benefiting you?
Planning has improved. Benefits are the planning process is simple.
Recommendations to others considering the product:
Great for small businesses
Streamline Your Time
What do you like best about the product?
I love that I can plan all my posts for the week for multiple clients which frees up my time to tackle other projects. Because I can schedule my posts, I've been able to more easily manage my clients that are international because I can schedule posts for different time zones instead of having to set up alarms for myself to wake up and post things manually.
What do you dislike about the product?
I don't like that I can't automate the Instagram posts. They've been making improvements over time, but using the phone app, you still have to manually post the image and content.
What problems is the product solving and how is that benefiting you?
I've been able to post more regularly and track what time of day gets the most views. There is also a great feature in Hootsuite that allows you to let Hootsuite determine when is the best time to make posts.
Recommendations to others considering the product:
Consider how many platforms you plan on using for Hootsuite. Currently, you can post on up to three platforms for free. If you want to use more, you'll have to pay, but it's worth it!
User Friendly Platform
What do you like best about the product?
It enables you to manage multiple social media accounts in one place. Thus, you do not have to remember pesky passwords any more or having to go to each individual site to check.
What do you dislike about the product?
Everyone once and a while I can't get a link or article to view properly and sometimes it says 'there is trouble posting your article' and the article does not publish. Again, very rare but does happen from time to time.
What problems is the product solving and how is that benefiting you?
Helps generate social media followers, It's mobile compatible and flexible, Saves time and effort.
Recommendations to others considering the product:
The free trial really helps you to explore the software before you purchase it.
Hootsuite is a MUST for social media managers!
What do you like best about the product?
I liked that I was able to see what people were saying about our brand and respond and interact with their posts from one place. The tool became even better when they allowed pictures to be posted without the photo link in the post. My favorite thing about Hootsuite was its ability to create a geofilter for tags. Our brand used a hashtag that other companies around the world used, so I easily set up a geofilter to only show results for the hashtag in our local region. This made it very useful for social media monitoring and public relations purposes. I also liked that it had useful tools for collaborators. I managed social media interns, and was able to give them the ability to draft and schedule posts with an added review step so I could approve everything that was going out.
What do you dislike about the product?
Our brand used a LinkedIn university page rather than a company page, and I didn't like that we weren't able to connect Hootsuite to our LinkedIn university page.
What problems is the product solving and how is that benefiting you?
It's hard to keep track of what people are saying about your brand online, but Hootsuite allows you to do it all in one place. I've used other tools such as Buffer and Facebook's own scheduling platform, but Hootsuite was more convenient and more comprehensive. The customer team was also very responsive and interested in helping us get what we needed out of the platform.
Recommendations to others considering the product:
Hootsuite is the number one tool I recommend for social media management, and its scheduling, collaboration functions, and analytics tools make it one of the best on the market.
HootSuite REview
What do you like best about the product?
What I enjoy the most of Hootsuite is scheduling my social media posts ahead of time.
What do you dislike about the product?
I wish it was easier to use on mobile.
What problems is the product solving and how is that benefiting you?
Scheduling entertainment news stories across all social media playforms
Great for scheduling, could be more user friendly
What do you like best about the product?
I love that it allows me to plan out my entire week of posts on social media.
What do you dislike about the product?
The site isn't the most user friendly. I prefer not to use it for social media monitoring because it tends to be easier to do that on the actual sites.
What problems is the product solving and how is that benefiting you?
It helps us knock out social media posts in one day so that we have more time to focus on our other marketing responsibilities. Also, Instagram posts do not post automatically. Instead you are sent a reminder to go in and post it.
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