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Hootsuite

Hootsuite

Reviews from AWS customer

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6,468 reviews
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External reviews are not included in the AWS star rating for the product.


    Government Relations

Good in a pinch, but you'll want for more.

  • September 04, 2017
  • Review provided by G2

What do you like best about the product?
Hootsuite is a good intro tool for social media managers. Excellent social listening functions.
What do you dislike about the product?
The tool isn't as intuitive as it could (or should) be. Lots of bugs and glitches create headaches for me and my team. Additionally, cross-posting while tagging entities is a pain. Doing so requires going back into posts to modify tags, essentially meaning you end up doing the same work twice.
What problems is the product solving and how is that benefiting you?
The biggest problem is bugs and having to redo work; the benefit is being able to monitor multiple accounts from one centralized place.
Recommendations to others considering the product:
Check out Tweetdeck and other free platforms similar to Hoostuite before committing to purchasing.


    Abby G.

Good intentions for a social media coordination platform, but not quite streamlined enough

  • September 03, 2017
  • Review provided by G2

What do you like best about the product?
Hootsuite was good for scheduling FB, but not as good as FB's own publishing platform, so rarely used it for FB. The best aspect was being able to schedule posts for Twitter.
What do you dislike about the product?
The option of using Hootsuite for Instagram is laughable, since you it simply ~reminds~ you that you need to post to Instagram.
What problems is the product solving and how is that benefiting you?
Social media coordinator across several platforms for a nonprofit organization.


    Marketing and Advertising

Using Hootsuite for social media scheduling

  • September 01, 2017
  • Review provided by G2

What do you like best about the product?
Ease of adding various streams to view. I like that I can add streams for "Likes," "Interactions," "Shares," "Mentions," etc. to easily monitor the different aspects of the social media all in one spot.
What do you dislike about the product?
Inability to modify several posts at once. You have to do Twitter posts separately because of the character limit and the platform doesn't allow you to modify just a single account post while scheduling a whole group. It just creates extra usage time.
What problems is the product solving and how is that benefiting you?
Building out a months worth of social media posts at once eases the time it takes to create a large presence across various platforms. There is no worrying about whether or not a day was missed and my audience didn't hear from me.
Recommendations to others considering the product:
Download the app on your phone as well for easier monitoring.


    Public Relations and Communications

Perfect free tool to manage social platforms

  • August 31, 2017
  • Review provided by G2

What do you like best about the product?
The way I can organize my dashboard. The fact that it can even pre schedule content for Instagram. Of course, I love that I can have content ready for a whole month and not have to worry about it. it also lets me monitor anything related to my accounts. Recently, with Instagram, I learned that I can also follow specific hashtags to grow my audience. Usually, this feature cannot be used for free in other tools.
What do you dislike about the product?
There are some additional organizational features that can only be used with a fee payment. Sometimes there's miscommunication with the server and I loose some of the content I had scheduled.
What problems is the product solving and how is that benefiting you?
The fact that I don;t have to schedule content manually or daily. It saves time and is a very simple tool to master. I have grown my audience. In essence, for the most part, I don't even have to go into the social media network. Everything can be found on the Hootsuite dashboard.
Recommendations to others considering the product:
I recommended it 100%. It truly is the easiest way of maintaining your social media platforms without having to spend a ton of time and effort. Even influencers can use it. Sometimes inspiration is not there and it's good to have content already scheduled for those times. It can be like a plan B for when you're too busy to sit down and get creative.


    Government Relations

Social media managing!

  • August 31, 2017
  • Review provided by G2

What do you like best about the product?
Provides a platform to distribute to several platforms
What do you dislike about the product?
Can't change the distributing system to post separately
What problems is the product solving and how is that benefiting you?
Multi social media management


    Government Administration

Great content scheduling tool

  • August 31, 2017
  • Review provided by G2

What do you like best about the product?
We use Hootsuite to schedule posts for my organization's social media channels (including Twitter and LinkedIn).
What do you dislike about the product?
My organization uses this service solely for content scheduling purposes, and I've never had any issues.
What problems is the product solving and how is that benefiting you?
This tool allows us to schedule out content so we have a consistent social media presence and messaging. It also acts as a pseudo editorial calendar, since we can ensure we've got messaging that covers all my orgs key topics at the right time.


    Medical Practice

Makes my life so much easier and less complicated!

  • August 31, 2017
  • Review provided by G2

What do you like best about the product?
Straight forward product, everything is linked to the site so you don't have to log in several times. Editing posts and scheduling them is very easy as well.
What do you dislike about the product?
I don't like the changes they made to Analytics. It's only Twitter now, and I still want my results all in one place. I would like it if you could view your instagram feed on the site as well. If you want to see someone's page you have to individually click their name, then click their page to see photos.
What problems is the product solving and how is that benefiting you?
Knowledge or product availability in our office & what services we provide. Helps me to recognize where our weak points are and if we are reaching the right audience (which is a challenge)


    Non-Profit Organization Management

Super convient

  • August 31, 2017
  • Review provided by G2

What do you like best about the product?
All my content in one place. I can view retweets and replies, respond to others, and schedule content for future dates.
What do you dislike about the product?
Connection with LinkedIn not very strong
What problems is the product solving and how is that benefiting you?
Easy management of social media platforms. Saves time.


    Public Relations and Communications

You still have to know how to navigate social media trends

  • August 31, 2017
  • Review provided by G2

What do you like best about the product?
You can add scheduling for posts of all of your social media accounts.
What do you dislike about the product?
The trends of social media don't fit the automatic posting.
What problems is the product solving and how is that benefiting you?
Multiple pages need updating and that's the main problem solved with this platform.
Recommendations to others considering the product:
Keep your posts interactive and not so contrived so people feel it's Not automatically posted.


    Barbara C.

Great tool for the price

  • August 31, 2017
  • Review provided by G2

What do you like best about the product?
Pricing is great and it allows me to manage many accounts from the same platform.
What do you dislike about the product?
It became too complex over time, too many clicks and buttons, it lacks simplicity in my opinion.
What problems is the product solving and how is that benefiting you?
Scheduling social media posts for us and our clients.
Recommendations to others considering the product:
This is a great tool given the price and it allows you to schedule to many platforms from the same place. It is not the most intuitive tool out there, but will get the job done. Take some time to learn how to use it well and leverage all the features.