Hootsuite
HootsuiteReviews from AWS customer
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Overall, pleased with hootsuite.
What do you like best about the product?
Being able to queue up posts for multiple social networking sites all from one platform is an obvious advantage to using Hootsuite. Creating streams also makes it easy keep up with relevant communities and happenings in my area all in one place without having to link them to, say, my personal Twitter or Facebook profile. Though I have not personally had much occasion to use some of the "deeper functions" (analytics, various plug-ins, etc.), just being able to engage with all platforms from one dashboard saves me a lot of time and effort, and I would recommend it on that basis alone.
What do you dislike about the product?
"Scheduling" posts to Instagram is still not as straightforward as it is to other platforms: rather than "posting" a given item on your behalf at the scheduled time, hootsuite allows you prepare a post in an advanced, then will send you a push notification at said time to post them "the old-fashioned" way. As a result, you will still need to manually post each one from the Instagram app on your phone. This is symptomatic of Instagram as a platform, and not really the fault of the hootsuite team, but it is still not the solution I think most brand managers are looking for. That said, it is still probably the best workaround there is, and I would still reccomend the software.
What problems is the product solving and how is that benefiting you?
I work at a small art gallery, and use hootsuite to communicate brand-related news and events (ex: ''original unframed sketches now for sale!"), as well as increase our artists' visibility.
Doesn't integrate well
What do you like best about the product?
Allows me to pre-schedule content to be posted on our Facebook and Twitter
What do you dislike about the product?
Doesn't integrate well with Facebook: posts don't look as well crafted as in the native platform. By this, I mean the photos don't position themselves correctly and there is often weird spacing in the text. Also it doesn't integrate well with Instagram due to Instagram's inaccessibility for third-party apps. Hootsuite also often doesn't work and comes back with a "something went wrong" message, meaning your content wasn't posted as scheduled. Because it doesn't integrate well with Facebook and barely integrates with Insta, to me, it's not worth using, even for free.
What problems is the product solving and how is that benefiting you?
We tried using Hootsuite because scheduling social posts in advance in one place is less time consuming than scheduling on the native platform or posting the content at the intended time, however, it doesn't seem to be a good solution.
Social media monitoring for Govt
What do you like best about the product?
Although social platform usage for Govt are limited, Hootsuite makes monitoring of social accounts that are accepted easy. Especially with Twitter, keeping track of dirty or spam replies is important to maintain image and reputation. Hootsuite makes cleaning that up and monitoring it easy, all in one spot.
What do you dislike about the product?
The interface can become overwhelming with too many platforms.
What problems is the product solving and how is that benefiting you?
When controversies or hot topics arise dealing with our organization, keeping an eye on our social channels can be incredibly important. The analytics of our responses to problems or emergencies helps us understand our reach to citizens.
Recommendations to others considering the product:
Consider other options if you are only monitoring one major social media network. Hootsuite may be overkill for you otherwise.
Perfect for multi-account management
What do you like best about the product?
Simple to update multiple accounts across multiple services
What do you dislike about the product?
Can be a little clunky. The UI has some issues, but easy enough once you get past them.
What problems is the product solving and how is that benefiting you?
We have multiple brands in our portfolio, so managing the various Social accounts within those brands can be complicated. Hootsuite makes it easy.
Recommendations to others considering the product:
Give it your best shot.
Really helpful tool for a small team
What do you like best about the product?
I love Hootsuite's free capabilities. I work for a small nonprofit and I am the entire Marketing Department, so being able to see all our social media feeds in one place, and schedule far into the future is so valuable for me. With Hootsuite, I'm able to do the work of 3-5 people by myself.
What do you dislike about the product?
I wish I was able to link my Ad Manager Account to Hootsuite. Being able to create ads from this platform would be wonderful! Then I would never have to leave the Hootsuite dashboard.
What problems is the product solving and how is that benefiting you?
We are understaffed, as mentioned above, and Hootsuite enables me to keep all our social media feeds active and relevant on my own.
Hootsuite - great for newbs and experienced pros
What do you like best about the product?
User friendly interface, scheduling management, calendar function
What do you dislike about the product?
Limited platforms usage for free acct (you get four). Analytics are bare minimum.
What problems is the product solving and how is that benefiting you?
Managing multiple social media networks takes time. Hootsuite's convenient dashboard keeps tasks such as scheduling and analytics in one place.
Great free social media monitoring program
What do you like best about the product?
The free features are plenty if you don't have too many accounts to handle. Also, it's great that you can add a bunch of streams with words you want to monitor.
What do you dislike about the product?
The free analytics are pretty basic. Would like to be able to delve into it a bit more.
What problems is the product solving and how is that benefiting you?
We mainly use this for scheduling tweets ahead of time since you can't do that on Twitter unless you enter credit card information.
Recommendations to others considering the product:
Set up a lot of streams for monitoring your company, brand, or competitors. It's a really good way to have all of that information at your fingertips.
Analytics + scheduling
What do you like best about the product?
Scheduling posts, analytics and insight feature.
What do you dislike about the product?
There are a few hick-ups but nothing too detrimental.
What problems is the product solving and how is that benefiting you?
To post at times when your audience is most engaged.
Recommendations to others considering the product:
Practice regularly
Hootsuite can be complicated
What do you like best about the product?
This social media management tool has a lot of options- you can queue things for a variety of platforms, at a variety of times, in multiple languages and time zones.
What do you dislike about the product?
However, the amount of options given is overwhelming and things can easily be messed up due to the high amount of customization. I think there are simpler platforms to do the same functions.
What problems is the product solving and how is that benefiting you?
Since I work for a global company, we have marketing teams all over the world, so time zones and languages are things that vary greatly. This helps us to monitor and track all of our social media efforts.
Recommendations to others considering the product:
Research and learn the product completely before use.
Hootsuite makes managing our social media sites easy!
What do you like best about the product?
I love the ability to schedule posts in advance
What do you dislike about the product?
I wish that I could post in events via Hootsuite and schedule posts within events as well
What problems is the product solving and how is that benefiting you?
I only need to type up one post that will be visible in three separate places
Recommendations to others considering the product:
Hootsuite is one place that makes managing all of your various platforms easy
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