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Hootsuite

Hootsuite

Reviews from AWS customer

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6,263 reviews
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External reviews are not included in the AWS star rating for the product.


    Kaitlin L.

Easy to use features

  • June 27, 2017
  • Review provided by G2

What do you like best about the product?
The scheduling feature is easy to use and I like that you can view days, months, or weeks in advance. This is helpful when you have to schedule a lot of posts for a long period of time.
What do you dislike about the product?
There isn't a lot I dislike about Hootsuite. It is very easy to use overall and is pretty self-explanatory, which is good. The one thing I would suggest isn't a huge deal, but I would update the look. It has looked the same for awhile and I think the interface could use an update.
What problems is the product solving and how is that benefiting you?
I am more efficient with scheduling on Twitter and it is easier to check different accounts across Hootsuite. There are many more benefits to Hootsuite, but there are other features that we do not really use. It is used most for scheduling out Twitter posts.
Recommendations to others considering the product:
It is easy to use and makes scheduling more efficient.


    Computer Software

Great for community management, poor for reporting

  • June 27, 2017
  • Review provided by G2

What do you like best about the product?
Hootsuite is great for community management - link shortening, replying, uploading media, tagging & assigning tasks.
What do you dislike about the product?
Hootsuite falls short on reporting. It falls short of an enterprise tool when it comes to quickly pulling campaign metrics, quarter over quarter, month over month. It's clunky & I'm not thrilled with the reporting structure.
What problems is the product solving and how is that benefiting you?
Social Media reporting, Community Management
Recommendations to others considering the product:
While this tool is great for basic community management, it falls short on metrics.


    Marketing and Advertising

Once an industry leader, not a great fit for now

  • June 27, 2017
  • Review provided by G2

What do you like best about the product?
Hootsuite offers a very practical solution for anyone looking to easily manage social media platforms within one interface. At the low end of the program, the price is acceptable and for three or four social channels with some minimal analytics and one or two users it is likely all that you need.
What do you dislike about the product?
Hootsuite gets expensive very quickly, especially once you start adding on any sort of additional team members. The fact that basic analytics reports are often paid add-ons and are not graphically anything I'd want to share with a client reduce their usefulness. The apps you can also pay to add within the dashboard are often glitchy and the user interface is not very friendly.
What problems is the product solving and how is that benefiting you?
Management of multiple social media accounts under one interface. Saves time.
Recommendations to others considering the product:
Don't get roped into an enterprise account, the cost isn't worthwhile compared to other products on the market and the customer service is terrible once they've hooked you. You'll only hear from them when they sense an opportunity to make more money off of you.


    Alexa L. F.

User Friednly

  • June 27, 2017
  • Review provided by G2

What do you like best about the product?
The ability to arrange content feeds to suit your preferences.
What do you dislike about the product?
I've experienced some connection issues with channels.
What problems is the product solving and how is that benefiting you?
Scheduling content helps save time and creative a cohesive marketing plan.


    Kathren H.

Highly recommended

  • June 27, 2017
  • Review provided by G2

What do you like best about the product?
I like the scheduled posting the best. I always suggest clients use this tool. Also, it's the most affordable.
What do you dislike about the product?
I don't have much negative to say, really. I highly recommend this.
What problems is the product solving and how is that benefiting you?
I'm nurturing my audience very well, giving them consistent information and keeping relevance.
Recommendations to others considering the product:
If you're looking to push your social media presence I highly suggest in a tool like this!


    Kim K.

Content management made easy

  • June 27, 2017
  • Review provided by G2

What do you like best about the product?
I love being able to create content to go live immediately as well as plan for scheduled posts for specific campaigns in the future.
What do you dislike about the product?
The enterprise plan is a steep investment; particularly for smaller businesses and student-run organizations.
What problems is the product solving and how is that benefiting you?
Efficiency. Efficiency. Efficiency. I believe in working smarter, not harder.
Previously my employer was pulling raw data individually from each platform; it was cumbersome and used up valuable resources. The platform has allowed us to make informed decisions and engage with our followers to provide better customer service.
Recommendations to others considering the product:
Additional connectivity with Instagram to enable scheduled posts to post live.


    Public Relations and Communications

Hootsuite Review

  • June 27, 2017
  • Review provided by G2

What do you like best about the product?
I like that whole idea of it. A site that will post for you provides consistency to your social media pages is very helpful. Research has shown that planning your posts around when the most interaction will occur is most effective.
What do you dislike about the product?
The free trial is too short! I would have loved to try it for longer. A longer trial period would give visitors the chance to track and see if it is actually making a difference, especially when it comes to timing, automation, etc. In addition, users would be able to see how valuable it is to not waste time each day by having to post manually
What problems is the product solving and how is that benefiting you?
Posting at certain times increases post interaction
Recommendations to others considering the product:
I would really look into since the free trial isn't really long enough to gain a good experience. Reading reviews, researching effectiveness, and troubleshooting issues ahead of time will definitely help.


    Think Tanks

Useful and easy to use software for managing social media strategy

  • June 27, 2017
  • Review provided by G2

What do you like best about the product?
Hootsuite allows me and my team to schedule tweets and easily see all of our twitter accounts in one place.
What do you dislike about the product?
There isn't too much that I don't like about Hootsuite. I mainly use it for the basic functions.
What problems is the product solving and how is that benefiting you?
Having a cost effective way to provide a comprehensive social media strategy to our organization.


    Public Relations and Communications

Hootsuite Review

  • June 27, 2017
  • Review provided by G2

What do you like best about the product?
I like how it is easy to schedule tweets
What do you dislike about the product?
doesn't post automatically to instagram.
What problems is the product solving and how is that benefiting you?
Scheduling, posts automatically to twittwe
Recommendations to others considering the product:
Great for twitter but doesn't post automatically for Instagram which is annoying. Facebook has its own analytics and scheduling so it's not necessary to use hootsuite.


    Internet

Hootsuite is amazing!

  • June 27, 2017
  • Review provided by G2

What do you like best about the product?
Hootsuite makes content marketing easy and fun. The usability within this program is amazing.
What do you dislike about the product?
The only aspect of Hootsuite I dislike is that is doesn't allow schedule Instagram posts to automatically go live like the other channels.
What problems is the product solving and how is that benefiting you?
The only business problem I've discovered is answered above: "The only aspect of Hootsuite I dislike is that is doesn't allow schedule Instagram posts to automatically go live like the other channels." The benefits of Hoosuite are the ability to stream different threads, schedule content, create/save content.