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Hootsuite

Hootsuite

Reviews from AWS customer

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6,262 reviews
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External reviews are not included in the AWS star rating for the product.


    Megan C.

HootSuite

  • June 06, 2017
  • Review provided by G2

What do you like best about the product?
I like that all of my social media apps can be found in the same place. It is pretty affordable whether you have one user or multiple users. I like that you can pre-write responses to be posted to your page.
What do you dislike about the product?
It can be confusing when you first use it, however once you get used to it, it is pretty convenient.
What problems is the product solving and how is that benefiting you?
It benefited us before greatly to pre-write responses so they can be posted to our page without us having to physically sit in front of a computer.


    Entertainment

Hootsuite- a love/hate relationship

  • June 06, 2017
  • Review provided by G2

What do you like best about the product?
The convienience of scheduling social media content to all my platforms and for all the accounts I run in one place
What do you dislike about the product?
Having to go in and manually post instagram picture takes away from the ease of it
What problems is the product solving and how is that benefiting you?
It saves me a lot of time but I often have failed posts


    Broadcast Media

Good but sometimes glitchy when posting

  • June 06, 2017
  • Review provided by G2

What do you like best about the product?
I like the streams, and having everything in one place. I like to be able to see mentions and retweets easily. I like being able to schedule and hold drafts to share across team members. I like getting the email update to see top tweets and trends. I like the training offered as well. VERY helpful!
What do you dislike about the product?
Sometimes when posting, it gets glitchy- takes a while to load mentions or is difficult to go back and edit as I am typing. I have to clear the tweet instead. Also wish that I could click on the mentions as I am typing to ensure I have the right person.

I also dislike having to log into Instagram to post, but I think that is IG's issue, not Hootesuite.
What problems is the product solving and how is that benefiting you?
I solve the issue of needing to schedule tweets, measure success, track which tweets do well. I like that my teammates and I can all see what is being scheduled so as not to overlap- and so I can edit tweets when my coworkers are drafting tweets.
Recommendations to others considering the product:
Make sure to get buy in from other coworkers and bosses who are posting on brand's social. Some of the features are only helpful if the team is using them.


    Newspapers

Managing social meida

  • June 06, 2017
  • Review provided by G2

What do you like best about the product?
Being able to schedule multiple social media posts at once.
What do you dislike about the product?
Layout could be somewhat improved, but this might be user error.
What problems is the product solving and how is that benefiting you?
The ability to manage all social media in one setting
Recommendations to others considering the product:
Give it a try!


    Kate G.

Overall, very happy with Hootsuite

  • June 06, 2017
  • Review provided by G2

What do you like best about the product?
The ability to pre-schedule posts for multiple channels in one spot is very helpful and allows me to streamline things and plan my week of posts in advance. I typically will schedule the bulk of my week on Wednesdays because it is my planning day so that way even if the rest of the week gets busy, I don't have to worry about my social platforms outside of things that arise unexpected.
What do you dislike about the product?
Sometimes, the formatting when posting to LinkedIn or Facebook is off, so I mostly use it for Twitter. Also, they seem to have more "glitchy" days than I would expect where I will get logged off multiple times in a short time frame. They do have a support Twitter account but I haven't been overly impressed with their response times.
What problems is the product solving and how is that benefiting you?
We are a small marketing team, so this allows me to save time and still get content out when I want to. It is less expensive (free) than hiring an agency or an additional employee to help manage our social platforms. This helps us keep our budget in check.
Recommendations to others considering the product:
Overall, if you are a small marketing department, I can't recommend Hootsuite enough. It makes my job easier and considering there are only two of us in my department and I'm the one primarily responsible for social media management, Hootsuite is like having a third employee or an intern.


    Publishing

OK at Best

  • June 06, 2017
  • Review provided by G2

What do you like best about the product?
Hootsuite allows you to schedule out posts weeks in advanced, giving you the ability to handle all social content in large chunks rather than every single day.
What do you dislike about the product?
Often times, posts would get stuck or not go out. It seemed rather buggy.
What problems is the product solving and how is that benefiting you?
Time management in social media posting
Recommendations to others considering the product:
Make sure to keep on top of updates


    Education Management

Hootsuite Review

  • June 06, 2017
  • Review provided by G2

What do you like best about the product?
Easy to use method of pre-scheduling posts to multiple social media platforms. Allows one to plan out social media campaigns and coordinate across all platforms.
What do you dislike about the product?
Occasionally Hootsuite would not properly link with all the platforms we intended to use and posts were sometimes delayed!
What problems is the product solving and how is that benefiting you?
It makes the process for managing our platforms seamless and efficient. Previously, we would have to log in to each platform every time we wanted to post and now we just log in once to Hootsuite and schedule our posts.


    Ciera B.

Has A Lot of Features Needed to Manage Social Media

  • June 05, 2017
  • Review provided by G2

What do you like best about the product?
I can look at all of my feeds in one place, reply to posts and tweets, and schedule posts all from the dashboard. It saves a lot of time compared to logging in to each social media account and creating posts for each. It also lets me track keywords on Twitter so I know when something related to my industry is mentioned and I can watch trending topics.
What do you dislike about the product?
It's not very cost effective and many of the plug-ins either don't do what they claim to do or are difficult to use. It's also not easy to post to Instagram, but that has more to do with Instagram than any social management tool.
What problems is the product solving and how is that benefiting you?
Managing social media is easier with Hootsuite since everything is in one place. I'm much less likely to miss mentions or posts on my page because I can view everything at once.
Recommendations to others considering the product:
There are other cost effective options, but Hootsuite does what any of the other big players in social media management can do. From replying to posts within the dashboard to posting to multiple profiles at once, it makes it easier to be on top of all social media accounts.


    Marketing and Advertising

Great for bulk scheduling

  • June 03, 2017
  • Review provided by G2

What do you like best about the product?
The spreadsheet post upload functiknalty
What do you dislike about the product?
Lack of robust reporting. Poor support for bugs and lots of bugs.
What problems is the product solving and how is that benefiting you?
Facebook scheduler is cumbersome so Hootsuite speeds up the time it takes to schedule multiple social media posts for a business


    Sammy H.

Hootsuite Review

  • June 02, 2017
  • Review provided by G2

What do you like best about the product?
Great social media tool to manage facebook and twitter posts.
What do you dislike about the product?
Wish I was able to also post on LinkedIn and Instagram but love the functionality for Facebook and Twitter
What problems is the product solving and how is that benefiting you?
We've been able to post in advance and not have to worry about monitoring social media every single day
Recommendations to others considering the product:
Easy way to manage a companies social media accounts