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Hootsuite

Hootsuite

Reviews from AWS customer

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External reviews

6,262 reviews
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External reviews are not included in the AWS star rating for the product.


    Broadcast Media

Makes Social Media Simple

  • May 16, 2017
  • Review provided by G2

What do you like best about the product?
I love the scheduling feature, Instagram mobile app integration, and the dashboard analytics. It's great.
What do you dislike about the product?
I can't really find anything I dislike about this product. I've had nothing but good experiences with Hootsuite and their customer support. It is a dense program in terms of learning how to use it, but I haven't had any trouble beyond the initial learning curve.
What problems is the product solving and how is that benefiting you?
It gives us one solid place to schedule media and collaborate. It makes keeping on track of analytics a breeze.
Recommendations to others considering the product:
Use the 30 day free trial to figure out if you need all of the features. If you're a small organization, you may not need all of the features Hootsuite offers.


    Kristin S.

Social Media Management made easy!

  • May 16, 2017
  • Review provided by G2

What do you like best about the product?
I love that I can view multiple pages at once - it makes monitoring 20 social media channels easier!
What do you dislike about the product?
I have noticed sometimes that if another user takes the individual page it's removed from my account - makes it hard to recommend the service for my colleagues!
What problems is the product solving and how is that benefiting you?
We have 21 Facebook pages and this provides a quick way to monitor and review content on multiple pages in one service.


    Higher Education

Crucial for a one-person team!

  • May 16, 2017
  • Review provided by G2

What do you like best about the product?
The best part of about Hootsuite for me, is that as a one-person Marketing team I can schedule posts in advance. My job has tons of busy and slow times so during the slower times I can schedule out posts in advance as opposed to lacking in social media presence during our busier times when I don't have time to create content.
What do you dislike about the product?
One of the things I dislike the most about the multi-channel publishing, is that I have to know the Twitter handle ahead of time. Hootsuite can't search the platform for me and find the necessary handle like Twitter would do if I was on their platform.
What problems is the product solving and how is that benefiting you?
I'm able to publish more content with less resources. Additionally it's easier to cross-pollenate content at different dates/times since I can schedule it out.


    Nesha R.

Hootsuite was wasy and fun to use!

  • May 16, 2017
  • Review provided by G2

What do you like best about the product?
I liked being able to submit a large amount of tweets in a timely manner. It helped manage my workload effectively. Thanks to Hootsuite, time management as Founder/Co-Producer of PRJCTHNK was a breeze! I was able to plan for social engagement and marketing thoroughly, which boosted our number of followers. Live tweeting can be a lot of work, so Hootsuite definitely took off some of that load.
What do you dislike about the product?
It was extremely easy to use, so I didn't have any issues,
What problems is the product solving and how is that benefiting you?
Audience engagement, increase in number of followers, effective marketing and branding strategies, etc.
Recommendations to others considering the product:
Definitely use this, no matter how much or how little you need to use social media for work!


    Non-Profit Organization Management

Not my cup of tea

  • May 15, 2017
  • Review provided by G2

What do you like best about the product?
Ability to monitor and post on multiple mediums on one tab, ability to have reports automatically emailed to you
What do you dislike about the product?
The service is not reliable as the connections to the services would routinely get interrupted, the reports are not all that customizable and therefore not really all that helpful, they lock you into a contract and are a little bit shady about the terms (we were forced to continue using their services when we were ready to quit because the fine print of their contract specified that we needed to give them 60-days notice if we wanted to terminate our agreement, even though we had satisfied the agreement)
What problems is the product solving and how is that benefiting you?
We were able to boost our Instagram follower numbers by watching who mentioned our brand but didn't tag our account. By liking their posts, they would see our account and usually followed us.
Recommendations to others considering the product:
Just weigh the benefits with the price. In my opinion, it was a bloated app that cost us too much time (to learn) and money.


    Sarah M.

Great social media tool for companies

  • May 15, 2017
  • Review provided by G2

What do you like best about the product?
I appreciate being able to schedule my posts across most social media platforms (i.e. Facebook, Twitter, LinkedIn) as well as setting up streams to easily view popular hashtags/mentions all on one screen.
What do you dislike about the product?
I wish there was an easier way to search people/follow people on the platform. I find it's hard to use the search capabilities and view other people's profiles, so I need to toggle back and forth between this and the actual social media website
What problems is the product solving and how is that benefiting you?
Being able to monitor social media streams and schedule posts, as well as pull metrics
Recommendations to others considering the product:
I would definitely make sure users understand you can do more beyond just scheduling tweets/posts on this platform. Would look into tutorials to learn how to read the analytics reports as well as set up different social streams to read what people are saying on social media


    Non-Profit Organization Management

Great Compilation of social media

  • May 15, 2017
  • Review provided by G2

What do you like best about the product?
All platforms in once place. No need to go to different places to make updates. This greatly saves time.
What do you dislike about the product?
It slows down at times. But a part from that there is nothing really wrong with the product.
What problems is the product solving and how is that benefiting you?
Saves time in updating different platforms. Can schedule posts for all platforms.


    Marketing and Advertising

Hootsuite for Social

  • May 12, 2017
  • Review provided by G2

What do you like best about the product?
I like the stream function. It makes it easy to organize multiple clients and clearly see what's happening on all accounts. Also, it is easy to check on Twitter accounts.
What do you dislike about the product?
The overall layout is a little dated. Programs like Sprout Social are more modern and clean.
What problems is the product solving and how is that benefiting you?
Scheduling content and replying to tweets is a breeze.
Recommendations to others considering the product:
Tricky at first but once you get used to it, it's pretty simple.


    Civic & Social Organization

Excellent Multi-Use Platform for Twitter Management

  • May 11, 2017
  • Review provided by G2

What do you like best about the product?
Multiple users can log into the same account, making it easy for a team of employees to Tweet at the same time and see each other's scheduled posts.
What do you dislike about the product?
User interface not as nice as Tweetdeck, lose some of Twitter's tools like tagging photo and ability to add poll.
What problems is the product solving and how is that benefiting you?
Multi-user twitter management
Recommendations to others considering the product:
Consider Sprout Social and Tweetdeck


    Steph A.

HootSuite is Keeping Up

  • May 11, 2017
  • Review provided by G2

What do you like best about the product?
Hootsuite was the first social media management platform I've ever used, and it's a very good tool. I like that the calendar of posts is so easy to navigate. Nothing is trunkated and it's easy to edit as needed.
What do you dislike about the product?
I dislike that the analytics are expensive, and it seems to me that Hootsuite is now trying to keep up rather than leading the industry.
What problems is the product solving and how is that benefiting you?
I utilize Hootsuite to manage LinkedIn posting for clients because I have yet to find another platform that I like as much to handle it.
Recommendations to others considering the product:
If you're looking for a basic social media management platform, HootSuite is the way to go. It's affordable and does all the basic functions needed.