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Hootsuite

Hootsuite

Reviews from AWS customer

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6,466 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

User Friendly Platform

  • July 19, 2017
  • Review provided by G2

What do you like best about the product?
It enables you to manage multiple social media accounts in one place. Thus, you do not have to remember pesky passwords any more or having to go to each individual site to check.
What do you dislike about the product?
Everyone once and a while I can't get a link or article to view properly and sometimes it says 'there is trouble posting your article' and the article does not publish. Again, very rare but does happen from time to time.
What problems is the product solving and how is that benefiting you?
Helps generate social media followers, It's mobile compatible and flexible, Saves time and effort.
Recommendations to others considering the product:
The free trial really helps you to explore the software before you purchase it.


    Apparel & Fashion

Hootsuite is a MUST for social media managers!

  • July 19, 2017
  • Review provided by G2

What do you like best about the product?
I liked that I was able to see what people were saying about our brand and respond and interact with their posts from one place. The tool became even better when they allowed pictures to be posted without the photo link in the post. My favorite thing about Hootsuite was its ability to create a geofilter for tags. Our brand used a hashtag that other companies around the world used, so I easily set up a geofilter to only show results for the hashtag in our local region. This made it very useful for social media monitoring and public relations purposes. I also liked that it had useful tools for collaborators. I managed social media interns, and was able to give them the ability to draft and schedule posts with an added review step so I could approve everything that was going out.
What do you dislike about the product?
Our brand used a LinkedIn university page rather than a company page, and I didn't like that we weren't able to connect Hootsuite to our LinkedIn university page.
What problems is the product solving and how is that benefiting you?
It's hard to keep track of what people are saying about your brand online, but Hootsuite allows you to do it all in one place. I've used other tools such as Buffer and Facebook's own scheduling platform, but Hootsuite was more convenient and more comprehensive. The customer team was also very responsive and interested in helping us get what we needed out of the platform.
Recommendations to others considering the product:
Hootsuite is the number one tool I recommend for social media management, and its scheduling, collaboration functions, and analytics tools make it one of the best on the market.


    Higher Education

HootSuite REview

  • July 19, 2017
  • Review provided by G2

What do you like best about the product?
What I enjoy the most of Hootsuite is scheduling my social media posts ahead of time.
What do you dislike about the product?
I wish it was easier to use on mobile.
What problems is the product solving and how is that benefiting you?
Scheduling entertainment news stories across all social media playforms


    Marketing and Advertising

Great for scheduling, could be more user friendly

  • July 19, 2017
  • Review provided by G2

What do you like best about the product?
I love that it allows me to plan out my entire week of posts on social media.
What do you dislike about the product?
The site isn't the most user friendly. I prefer not to use it for social media monitoring because it tends to be easier to do that on the actual sites.
What problems is the product solving and how is that benefiting you?
It helps us knock out social media posts in one day so that we have more time to focus on our other marketing responsibilities. Also, Instagram posts do not post automatically. Instead you are sent a reminder to go in and post it.


    Henk M.

Almost perfect Twitter Client

  • July 19, 2017
  • Review provided by G2

What do you like best about the product?
I love Hootsuites 4 column UI, it is a great interface and if you have many followers it's an easy way to manage the tweets and people that you need to attend to.
What do you dislike about the product?
Hootsuite isn't so great when it comes to composing a tweet, I wish it had an algorithm to assist you in which hashtags, images etc to use to gain the largest amount of impressions.
What problems is the product solving and how is that benefiting you?
Like I mentioned Hootsuite is great about addressing and prioritizing tweets especially those in which maybe you don't want public, or you need to attend to.
Recommendations to others considering the product:
It's not the only Twitter client you will need but if you are looking for a great software to aide you in running and managing interactions on Twitter I would high suggest using Hootsuite.


    Primary/Secondary Education

Good for scheduling, a bit useless for everything else

  • July 19, 2017
  • Review provided by G2

What do you like best about the product?
I like that you have the function to create a schedule for your posts; mostly instagram -- which doesn't currently have a future post scheduling feature.
What do you dislike about the product?
I don't like that it is not completely a "set it and forget it" sort of software. What it helps with is giving you a nudge, content-pre-loaded, but you still need to, on your mobile device, approve and post the message when that time hits.
What problems is the product solving and how is that benefiting you?
The main business problem I try to solve using Hootsuite is instagram's solely mobile function; it allows me to type up all content (on desktop/laptop) and schedule ahead of time. All other features are that great.


    Kathryn D.

Hootsuite is a great Marketing Tool!

  • July 19, 2017
  • Review provided by G2

What do you like best about the product?
My favorite feature of Hootsuite is the ability to prepare draft communications and schedule months in advance. Time is always of the essence, and Hootsuite helped me develop tweets and Facebook posts effortlessly.
What do you dislike about the product?
One issue I encounter with Hootsuite is the inability to schedule one post for multiple days. This may not be an issue for users using the premium version, but working as a volunteer at a small literary magazine, we can't always afford the opportunity to splurge on tools, so we make do with what we have.
What problems is the product solving and how is that benefiting you?
One primary solution with Hootsuite is that we are able to connect with our readers on a large scale, and plan posts around certain times of the day to reach more viewers.


    Design

Usable but hard to navigate

  • July 18, 2017
  • Review provided by G2

What do you like best about the product?
I like that you can schedule mass posts long in advance.
What do you dislike about the product?
The layout is harder to navigate, especially as a new user.
What problems is the product solving and how is that benefiting you?
At my job we were struggling with sending out a live feed on facebook, hootsuite made it easier for us to share a direct link to our live feeds automatically.


    Computer Software

Pros and Cons

  • July 18, 2017
  • Review provided by G2

What do you like best about the product?
I like the ability to see our social activity at a glance.
What do you dislike about the product?
It's not the most intuitive, user-friendly product I've ever used. It's occasionally buggy, and the bulk uploader is tricky and ineffective. The metrics also aren't great.
What problems is the product solving and how is that benefiting you?
This tool allows us to share social duties across our team, which is great! It's great once you get your dashboard customized and can easily scan activity across social channels.
Recommendations to others considering the product:
Evaluate against what you need. If analytics are a priority, for example, or bulk uploading, this may not be the best option.


    Christina O.

A great solution for tracking, planning and scheduling social media posts.

  • July 18, 2017
  • Review provided by G2

What do you like best about the product?
I like how easy it is to schedule posts across multiple social media platforms. If you are posting the same thing, all you do is check the box next to each platform (Facebook, Twitter, LinkedIn, Google+, etc).
What do you dislike about the product?
I dislike that it posts as from Hootsuite so sometimes those posts are not prioritized and do not always appear in followers news feeds.
What problems is the product solving and how is that benefiting you?
Hootsuite gave us the ability to easily schedule, track and analyze our posts. We have not used it as much as we used to because our posts did not perform as well as when we posted directly through the social media outlets.
Recommendations to others considering the product:
If you would like to use a tool like Hootsuite, consider utilizing ads or paying to bump posts that you want to be more visible. You can also push for interactions which will help boost the posts.