Hootsuite
HootsuiteReviews from AWS customer
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Hootsuite: Pros & Cons to a Social Media Mgmt. Platform
What do you like best about the product?
At first, Hootsuite truly wooed me with it's functionality and software interface. I love the Scheduled posts area of the platform with it's day/week/month views that make it extremely easy to manage social media posting on a day-to-day or monthly basis with one click. I like that linking accounts to Hootsuite is easy and posting the same content among multiple social media accounts - as some of my clients have multiple location pages - is also easy as 1-2-3 clicks.
What do you dislike about the product?
For some reason, and this may only be me, but any time I create a post on Hootsuite - it automatically sets it to post to my first client listed automatically. This means I'm having to double and triple check every post that I create to confirm that it isn't going to post to the wrong accounts because of this odd feature that I can't seem to disable. I also try to schedule all my posts to go out at the same time as it makes it easier for me to check them in one wave, but if a post falls through the cracks - I can't schedule it within 5 minutes of posting. Gets a little frustrating, but that's also somewhat of a flaw in my management skills.
What problems is the product solving and how is that benefiting you?
I'm solving quite a few problems - mostly time management. Hootsuite saves me hours upon hours of posting individually to over 10 clients' Facebooks because of the platform. It's a great time saver despite it's minor flaws.
Recommendations to others considering the product:
One thing that has made Hootsuite management easier for me is ensuring each client I load into Hootsuite has an obvious logo that is not broken. This makes easy management more possible because you can identify clients by logos instead of hovering over their logos to see the comapny name.
Hootsuite is Sweet!
What do you like best about the product?
Makes my posting on different platforms much quicker! Easy to use.
What do you dislike about the product?
I haven't found anything I dislike yet.
What problems is the product solving and how is that benefiting you?
Saving time by posting on multiple sites at once.
Recommendations to others considering the product:
Easy to use and makes life much simpler.
Hootsuite is saving my life
What do you like best about the product?
I used to have to time my social media posts to go out at specific times each day but now with Hootsuite I can write a bunch of posts at once and then set them to post throughout the week. SUCH a time saver!
What do you dislike about the product?
You can only set posts to go out automatically for a few pages. If you're like me and have multiple pages that you manage, switching back and forth can be cumbersome.
What problems is the product solving and how is that benefiting you?
I used to waste so much time and energy timing posts and thinking of new content on the spot. Now I can do it all at once and then parcel it out!
Easy to use, almost does it for me
What do you like best about the product?
I like that it's interface works on my mobile device, my chromebook, and my pc seamlessly. I like the app especially because I am always on the go. I am a mom, a nurse, and an entrepreneur, so it is important for me to have access 24/7.
What do you dislike about the product?
I actually cannot think of anything I don't like. Again, it is so easy to use and does exactly what I want it to do, I don't have to think about it. I like that it can give the update across all the social networks I like to use.
What problems is the product solving and how is that benefiting you?
I am trying to gain clients to use as part of my writing content as well as coaching clients. The writing clients usually need content related ot the healthcare niche or patient education.The coaching clients I have are trying to start their own freelance business and need guidance.
Recommendations to others considering the product:
before you sign up make sure you have time to learn the platform. Though it is easy to use, you need to learn it.
Hootsuite
What do you like best about the product?
Love that I can manage everything in one place.
What do you dislike about the product?
It could be more user friendly and easier to navigate.
What problems is the product solving and how is that benefiting you?
I don't have to go into each individual social media account, instead it is all in one place. This allows me to have consistency in posting on each of the various social media sites we use.
Hootsuite is a mostly helpful free service that makes social media management way easier.
What do you like best about the product?
I work at a nonprofit so I like that the free features cover everything I need to manage social media for my company in the office and on my phone when I'm traveling. I like that the instagram publishing automatically saves images and copies the text I write, even if I'd rather it just publish without my help.
What do you dislike about the product?
The mobile notifications to post something on Instagram are really easy to miss. Ideally though it would automatically publish to Instagram. The mobile previews of posts that have been scheduled are usually grainy and low quality. Sometimes that makes it hard to know exactly what I have coming up. It's also common for the accounts to "unlink" themselves which is a real hassle.
What problems is the product solving and how is that benefiting you?
I have one place that I can use to keep track of all of our social media and it makes sharing the social media workload a lot easier. It's saved a ton of my time for sure. When we have an intern it makes it easy for me to hand off some of the social media responsibility to them but also track what they have scheduled and edit if necessary.
Recommendations to others considering the product:
I would say it's extremely useful as well as affordable so it's great for non-profits. It has its drawbacks with Instagram publishing, but I don't think it's a problem anyone else has solved better. They make instagram posting as easy as instagram will currently allow it to be.
Considering it's the industry leader, it feels like last place.
What do you like best about the product?
The blog has tons of great and helpful tips. They hire amazing content writers and really put a lot into their help section, and the webinars and Twitter chats are great. The free account lets you have three social platforms unlike Buffer, which only gives you one. Overall, it seems like the team is fantastic, but it doesn't extend to their product.
What do you dislike about the product?
It's glitchy! I have had so many issues adding new accounts, needing to refresh frequently when posting a lot of content, adding users and managing teams, and when posting in the field on the app. I can't tell you how many times I've "scheduled" an Instagram post with a dozen hashtags only to lose all of the content when it comes time to post it. And worse, there's no notification of the failure. Their Chrome extension is also frustrating and lacks customization options. When my contract is over I'm switching to Buffer because it's much more seamless. They are "adding" "features" but removing others. The content suggestions I relied upon for a long time are gone. I have the Pro version and you get absolutely nothing in the way of analytics or reporting without paying for ALL of it. The UI is really bad. Hootsuite has been around for a long time, they really could clean up and polish the UI. Their menus don't make a ton of sense and it's difficult to find basic things.
What problems is the product solving and how is that benefiting you?
I work for two companies and help do social media for local events, so being able to post to multiple platforms simultaneously and schedule in advance is essential. But Hootsuite isn't the only game in town. The biggest benefit, the content suggestions, was taken away, leaving this platform useless for me.
Recommendations to others considering the product:
I would check Buffer and some competitors and see what you need. Or do a trial and make sure the glitches don't interfere too much with what you need to do. It might be that it works okay for you, but it isn't for me.
I love the tool!
What do you like best about the product?
I like how all my platforms are located in one place!
What do you dislike about the product?
It is extremely difficult to post a photo album to Facebook.
What problems is the product solving and how is that benefiting you?
It takes me less time to create a campaign and post across all of our channels.
Recommendations to others considering the product:
Make it easier to post photo albums.
Hootsuite Simplifies Social Media Outreach
What do you like best about the product?
Scheduling social media posts: I honestly haven't had time yet to use a lot of the other features, though I do glance at them from time to time (such as the ones that show our mentions by other people and organizations), but I use the scheduling feature constantly. It's a great way to plan. Plus it stores previous posts so I can re-use them on occasion.
What do you dislike about the product?
You still have to sign in to Instagramt to approve every post you schedule on Hootsuite each day, which adds extra steps.
What problems is the product solving and how is that benefiting you?
Planning and posting meaningful social media outreach is time consuming and it's rarely done well on the fly. With Hootsuite, I plan my posts a month at a time, so not only can I sit down and get it all done in one day, but I can also create patterns and see that visually, which helps me make smart choices about communicating our brand and messaging in a strategic way over a period of time.
Recommendations to others considering the product:
I watched a tutorial on Youtube and it was a really helpful way to get started. I definitely recommend doing that.
Still my top choice for convenience and ease of use
What do you like best about the product?
I can monitor and participate in relevant Twitter conversations across multiple businesses and topics from one handy interface that is pleasant and easy to use. Keeping the search streams open allows me to follow chats, conversations, and conferences across multiple industries.
What do you dislike about the product?
I wish I could manage more of my social networks in a truly engaging way, but I know that part of the issue is the restrictions placed by those networks. I see that the Facebook page activity stream is going to be better, but my audience isn't really going to Facebook for content (local government).
What problems is the product solving and how is that benefiting you?
As a microbusiness/consultant, it can be hard to remain visible and relevant in your industry. Using Hootsuite streams for social listening and getting into conversations when I can keeps me up to date with what's going on. Hootsuite makes it easy for me to represent myself, my businesses, and my clients with separate content and conversations in a VERY manageable way.
Recommendations to others considering the product:
Think about how you are going to use the product, and whether you'll be committed to using the available features.
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